2 outdoor pools, pool umbrellas
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Reviews of Hotel Paracas, a Luxury Collection Resort, Paracas

5 out of 5
Hotel Paracas, a Luxury Collection Resort, Paracas
Av. Paracas S/n, Paracas, Ica

Reviews

9.4

Exceptional

Rating 10 - Excellent. 465 out of 631 reviews" "
Rating 8 - Good. 125 out of 631 reviews" "
Rating 6 - Okay. 28 out of 631 reviews" "
Rating 4 - Poor. 7 out of 631 reviews" "
Rating 2 - Terrible. 6 out of 631 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Service on 2024/4/24
Estimada Katherine, Gracias por su preferencia y calificación!Cordialmente,

10/10 Excellent

Allison

Stayed 1 night in Apr 2024
Response from Guest Service Department on 2024/5/14
Estimada Allison,¡Muchas gracias por su preferencia y por su calificación!Esperamos nos visiten nuevamente.

10/10 Excellent

joan

Stayed 1 night in Apr 2024
Response from Guest Service on 2024/5/4
Estimado Joan,Gracias por su preferencia y calificación!Cordialmente,

10/10 Excellent

Pascal, Ottawa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort itself is amazing. The property is very beautiful, manicured lawns and gardens and the restaurant, bar and rooms are well appointed and very clean. The food and drinks are on the expensive side but very good and the breakfast buffet was amazing. Staff at the restaurants and pool/bar were beyond friendly and amazing. Loved them! The gentleman at check-in though did not provide much of a warm welcome. We had just driven from Lima and had an encounter with corrupt cops on the way there, so arrived to the resort a bit shaken up, and the person checking us in went straight into fees and costs without even asking asking us how we were doing, how were our travels etc.. not what you expect from a 5 star hotel. Otherwise everything was great.
Stayed 1 night in Apr 2024
Response from Guest Service Department on 2024/4/6
Dear guest,Thank you for choosing us and for sharing your kindness regarding your experience with us.We are sorry that you had a bad experience on the way to our hotel and we apologize if you felt that we were not one step ahead in knowing how you had your trip. We will take the corresponding actions with the team.Cordially,

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. It had a very relaxing, beautiful feeling to it. The staff was very helpful and the breakfast was amazing. I will definitely consider staying here again.
Stayed 2 nights in Apr 2024
Response from Guest Service Department on 2024/4/5
Dear Doris, Thank you for your kind regards!We hope to welcome you in the near future.Kind regards,

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never felt so pampered and special at a hotel. It started with a cup of delicious tea and a cold cloth. The landscaping, the rooms, the pools everything is perfect.
Stayed 1 night in Mar 2024
Response from Guest Service Department on 2024/3/21
Dear Denise, Thank you for your kind comments and preference!Kind regards,

10/10 Excellent

Clarisa

Stayed 2 nights in Mar 2024
Response from Guest Service Department on 2024/4/3
Estimada Clarisa,Gracias por su calificación!Saludos cordiales,

10/10 Excellent

Cecilia

Stayed 4 nights in Feb 2024
Response from Guest Service Department on 2024/3/29
Gracias Cecilia por su preferencia y calificación!Cordialmente,

10/10 Excellent

aniek, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The food was incredible and the private tour to ballestas priceless. Best teo days of our vacation in Peru
Stayed 2 nights in Feb 2024
Response from Guest Service Department on 2024/3/3
Dear aniek,Thank you for your preference and kind comment about your stay with us.Kind regards,

10/10 Excellent

Mariano Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Service Department on 2024/2/27
Estimado Mariano Luis,Gracias por su preferencia y calificación!Cordialmente,

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Guest Service Department on 2024/2/21
Estimada Regina, Muchas gracias por su preferencia y calificación!Saludos cordiales,

8/10 Good

FABIA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are well appointed and clean.
Stayed 1 night in Feb 2024
Response from Guest Service Department on 2024/2/13
Estimada FABIA,Thank you for your preference and comments!

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens the pools, the activities
Stayed 2 nights in Feb 2024
Response from Guest Service Department on 2024/2/9
Estimado Eduardo,Gracias por elegirnos y por su calificación!Saludos cordiales,

8/10 Good

Daniella

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
4 Star Resort - Needs some Marriott training
Beautiful poolside views, ocean a bit of a stink in the bay with no beach. Overall a very good property but I do not find it 5 star based on other countries standards. Pool bar closed 45 minutes before sunset on a clear day when vacationers were enjoying poolside drinks. I questioned this and it is based on their schedule, so apparently I can fly half a day, drive half a day and spend $350 USD on a room and cannot have a sunset drink at the pool because of their schedule where labor is not that expensive. It is obvious it irked me as 5 star resorts do not do things like that, they do not make the customers work on their holidays especially those that are eager to part with their money.
Stayed 1 night in Jan 2024
Response from Guest Service Department on 2024/1/31
Dear Daniella, Thank you for your feedback.Kind regards,

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Guest Service Department on 2024/1/27
Estimado Jorge,Gracias por su preferencia y calificación!Cordialmente,

8/10 Good

Juliana

Stayed 1 night in Jan 2024
Response from Guest Service Department on 2024/2/2
Estimada Juliana, Gracias por elegirnos!Saludos cordiales,

10/10 Excellent

Mauricio

Liked: Cleanliness
Response from Guest Service Department on 2024/1/10
Estimado huésped,Muchas gracias por compartir su experiencia y calificación.Saludos cordiales,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a must!
Amazing time! Even thought, there was abnormal waves warning and we couldn't explore the Ballestas Islands, our time at the hotel was incredible. Everyone was super nice, helpful and polite. The pools could be a tiny bit less warm but I don't know if they can control that because the sun was blazing down on us. Shout out to the maintenance team who help me recover my ring that i almost lose beneath the pool planks. Thank you so much Wilfredo Galindo and Jorge Castilla! If you can stay here, do it!!
Stayed 2 nights in Jan 2024
Response from Guest Service Department on 2024/1/10
Thanks for this great comment!Our team is always willing to exceed expectations. We will recognize Wilfredo and Jorge for that great gesture in recovering your ring.Cordially,

8/10 Good

Astrid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old hotel has been remodeled after having been destructed in a earthquake, but kept some of its charm. Nice pools (terrible loud music in one of them), ok restaurants (pizza not so good). Great sightseeing nearby. Some jewelry disappeared from our room, which then reappeared in laundry basket and was sent to us in Lima, a bit of an awkward situation. Nothing is perfect, but a would say our experience was mostly positive. I liked that there were all kinds of guests, but mostly Peruvians at the hotel.
Stayed 2 nights in Jan 2024
Response from Guest Service Department on 2024/1/10
Dear Guest,Thank you for sharing your feedback with us.We will reviewing them to take them into account.Kind regards,

10/10 Excellent

Maria

Stayed 1 night in Jan 2024
Response from Guest Service Department on 2024/1/27
Estimada Maria,Gracias por su preferencia y calificación!Cordialmente,

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Guest Service Department on 2023/12/23
Estimado Benedict,Gracias por elegirnos y brindarnos su puntuación!Cordialmente,

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, comfortable bed and pillows, super clean and conveniently located to everything in Paracas!
Stayed 4 nights in Nov 2023
Response from Guest Service Department on 2023/11/9
Dear Heather,Thank you for your preference and kind comments!I hope to welcome you again in the near future.Kind regards

8/10 Good

Raul, Lima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest Service Department on 2023/11/7
Estimado Raul,Gracias por elegirnos y por brindarnos su calificación!Saludos cordiales,

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Choice
My best option when I need to work and relax, but need to do it away from the big city. Very comfortable rooms, fully equipped with amenities: good internet, desk etc. Nice pools, great bar, good choice of meal options in three restaurants. Very good service but a tad expensive unless you have some special discount or travel on expense account or live in US standards! Best in weekdays, can get crowded on weekends.
Stayed 2 nights in Oct 2023
Response from Guest Service Department on 2023/10/16
Dear Eric,Thank you for your preference and great comments!We hope to welcome you in the near future.Kind regards,

10/10 Excellent

Jorge Gonzalez y

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 2 nights in Oct 2023
Response from Guest Service Department on 2023/10/14
Estimado Jorge Gonzalez,Muchas gracias por su preferencia y calificación!Lo esperamos pronto.

10/10 Excellent

manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Guest Service Department on 2023/10/11
Estimado Manuel,¡Muchas gracias por su preferencia y puntuación!Cordialmente,

10/10 Excellent

Jiande

Very good
Stayed 2 nights in Oct 2023
Response from Guest Service Department on 2023/10/9
Dear Jiande,Thank you for your preference!Kind regards,

10/10 Excellent

Russell, Branson West

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Paracas has the most attentive, friendly and competent staff I have ever encountered. They literally jump to help you. Great bungalows and great views. My only possible complaint is the staggering prices in the restaurant and bars. There was no coffee maker in the room and when I asked for coffee from room service, it was $11!!! The menu in the restaurant is limited and the food prices are literally double what they should be. But the property is extremely well-run and the staff is organized and extremely efficient.
Response from Guest Service Department on 2023/9/11
Dear Russell,Thank you for your preference and feedback provided.We hope you can visit us again in the near future.Kind regards,

10/10 Excellent

Susan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a perfect view to enjoy and, of course, for good pictures/memories. The staff was super friendly, and the food was on point! I will surely go back for my next vacation!!
Stayed 1 night in Jul 2023
Response from Guest Service Department on 2023/8/11
Dear Susan, Thank you for your kind comments!Kind regards,

10/10 Excellent

Belinda E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Guest Service Department on 2023/8/11
Estimada Belinda E, Gracias por elegirnos y por su calificacion!Cordialmente,

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fueron muy preocupados en atender mis solicitudes, siendo muy sensible al gluten valoro haber comido rico y no haber tenido contaminación cruzada.
Stayed 2 nights in Jul 2023
Response from Guest Service Department on 2023/7/17
Estimada Paola, Muchas gracias por su amable comentario y su preferencia!Esperamos volver a recibirle en un futuro cercano.Cordialmente,

10/10 Excellent

Lorena

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio y personal increíble, tuvimos una estadía perfecta.
Stayed 2 nights in May 2023
Response from Guest Service Department on 2023/5/30
Estimada Lorena, Muchas gracias por elegirnos y por compartir sus amables comentarios.Saludos cordiales,

10/10 Excellent

Jorge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2023
Response from Guest Service Department on 2023/5/4
Estimado Jorge, Gracias por elegirnos y por su calificación!Saludos cordiales,

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful place. Highly recommend if ever in paracas area best offering in town
Stayed 2 nights in Apr 2023
Response from Guest Service Department on 2023/4/30
Dear Bruna, Thank you for your kind comments!We hope to welcome you again in the near future.Kind regards, Cordially,

10/10 Excellent

corina sanda

Stayed 2 nights in Apr 2023
Response from Guest Service Department on 2023/5/5
Estimada Huésped, Muchas gracias por elegirnos y por compartir su calificación con nosotros!Cordialmente,

10/10 Excellent

Martin

Stayed 2 nights in Apr 2023
Response from Guest Service Department on 2023/4/8
Estimado Martin,Gracias por elegirnos y por su amable calificación!Saludos cordiales,

10/10 Excellent

Seán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from Guest Service Department on 2023/2/3
Estimado Sean, Muchas gracias por elegirnos y por su amable calificación.Saludos cordiales,

10/10 Excellent

Jo-Ann Opden

Stayed 3 nights in Nov 2022

8/10 Good

Calum

Stayed 2 nights in Oct 2022

10/10 Excellent

Young Jai, chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love this place.
Stayed 2 nights in Aug 2022
Response from Guest Service Department on 2022/9/4
Dear Juan, Thank you for your comment!Kind regards,

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel for a pleasant stay surrounded by the wonderful natural reserve of Paracas. The best of the hotel is the kindness of the staff. I want to highlight the service in the Ballestas Restaurant, Lilith and Milagros make your breakfast or dinner unforgettable. Room service was also excellent by Karla!!!
Stayed 3 nights in Jul 2022
Response from Guest Service Department on 2022/8/2
Dear Raquel! Thank you for this kind review! We are happy to know that your stay was pleasant and that you have enjoyed the service of Lilibeth, Milagros and Karla. We will extend the recognition to them. Warm regards,

10/10 Excellent

Jose

Stayed 1 night in Jul 2022
Response from Guest Service Department on 2022/7/30
Estimado Jose, Gracias por su calificacion y preferencia! Saludos cordiales,

10/10 Excellent

Jacqueline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent restaurant and the staff is first class. Very accommodating. The restaurants are very good
Stayed 1 night in Jul 2022
Response from Guest Service Department on 2022/7/25
Dear Jacquelines, Thank you for your comments! We are happy to know that you have enjoyed your stay with us. Kind regards,

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Guest Service Department on 2022/7/17
Estimada Maria, Muchas gracias por elegirnos y por brindarnos su puntuacion! Los esperamos pronto. Saludos cordiales,

10/10 Excellent

jin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店的景色非常美！晚餐味道棒极了！早知道应该多订几天好好欣赏酒店的沙滩、花园。
Stayed 1 night in Jun 2022
Response from Guest Service Department on 2022/6/13
Dear jin, Thank you for your preference! Kind regards,

10/10 Excellent

JUAN, Doral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Henry the waiter at the restaurant was extremely friendly and professional. We are going to miss him
Stayed 3 nights in May 2022
Response from Guest Service Department on 2022/6/13
Dear Juan, Thank you for your kind comment! I will extend the recognition to Henry for standing out with his attention. Kind regards,

10/10 Excellent

Sivy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg this place is the best stay in this location trust me I will give it 10 stars the staff very nice and professional. The rooms words can’t describe how perfect it was. Restaurant amazing if you going to stay in Paracas don’t look anywhere stay here
Stayed 1 night in May 2022
Response from Guest Service Department on 2022/6/13
Dear Sivy, Thank you for this great review!!! We are happy to know that your stay was pleasant and that you have enjoyed our gastronomic proposal in the restaurants. Kind regards,

10/10 Excellent

Magali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Making memories
Stayed 3 nights in May 2022
Response from Guest Service Department on 2022/6/13
Estimada Magali, Gracias por compartir sus fotografias con nosotros! Saludos cordiales,

10/10 Excellent

Dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort with delicious food, drinks and incredible weather.
Stayed 2 nights in May 2022
Response from Guest Service Department on 2022/6/13
Dear Dylan, Thank you for choosing us and for you kind comments! Kind regards,