Waterslide

Reviews of Beringgis Beach Resort & Spa

4 out of 5
Beringgis Beach Resort & Spa
KM26, Jalan Papar, Kampung Beringgis, Papar, Sabah

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 55 reviews" "
Rating 8 - Good. 18 out of 55 reviews" "
Rating 6 - Okay. 11 out of 55 reviews" "
Rating 4 - Poor. 5 out of 55 reviews" "
Rating 2 - Terrible. 2 out of 55 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

ShaoWei

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Shelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and beautiful place!
Stayed 1 night in Sep 2023

10/10 Excellent

deneshk kumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet less choice.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Bad staff service
Room condition run down ; staff service is poor , room is ready but never inform guest and keep guest wait for long , aircon has problem and inform front desk but no staff turn up for more than an hour .
Stayed 1 night in Oct 2022

8/10 Good

CHIEWWOEI, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Resort !
Great place to rest and relax,,,,away from the busy KK town
Stayed 2 nights in Sep 2018

10/10 Excellent

Francis, Kuching Sarawak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Environment is awesome. Quiet and very comfy. Breakfast is average IMO, but it is free.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveller
I chose Beringgis as I wanted to get away from busy city hotels. So this is a great location for like minded people. Wonderful sunset after some rain. Dinner menu is a bit limited but there was a good breakfast spread. The waiters were very attentive. Please bring mosquito repellant as there are lots of them when out and about. The spa was a bit disappointing. Closed on Tuesday which is the day I arrived. But the reception staff managed to book me a whole body massage for the following day and arranged late check-out. Although massage was good, there was only one room with 3 couches. I would not have felt comfortable if there were other guests on the adjacent couch.
Stayed 1 night in Oct 2018

6/10 Okay

Brian, U.K.

Liked: Cleanliness, staff & service, room comfort
Nice outlook of unspoilt beach. .
Good for relaxing. Plenty of walks available especially along the unspoilt beach.Excellant food at the hotel but for a change we found three local restaurants within walking distance.
Stayed 13 nights in Sep 2018

10/10 Excellent

Karen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 2nd visit and we were met at the door by Donny, the hotel manager. We thoroughly enjoyed our stay, which wasn't long enough. Nothing was too much trouble. Look forward to staying again. Thank you.
Stayed 3 nights in Apr 2018

10/10 Excellent

Barry, Surrey England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 3rd.stay here,delightfull staff,beautiful empty beach could not fault anything
Stayed 5 nights in Apr 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
;) ..................... .............................
Stayed 1 night in Jan 2018

6/10 Okay

Genry

Liked: Staff & service
Stayed 1 night in Nov 2017

8/10 Good

Santy irdawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway away from city
Cheap with above expectation experience. We love the garden and the beach. Breakfast is alright
Response from Resort Management on 2016/10/3
Dear guest, Pleased to know you enjoyed your stay here and we appreciate the feedback you've given. We will definitely put in more effort to improve further. Last but not least, we look forward to welcome you again to our resort one day soon. Thank you & best regards, Beringgis Beach Resort

10/10 Excellent

heavy traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great experience... nice and cozy landscape. room was good but a bit dark.. no table lamp to read... staff were friendly. restaurant is fine.. not so much of food varieties on the first day...but the second day was good... tasty...
Response from Resort Management on 2016/10/3
Dear guest, Pleased to know you enjoyed your stay here and we appreciate the feedback you've given. We will definitely put in more effort to improve further. Last but not least, we look forward to welcome you again to our resort one day soon. Thank you & best regards, Beringgis Beach Resort

6/10 Okay

Tai Ling, singapore

Great place to relax
the surrounding is great, quiet, hotel interiors need upgrade.
Response from The Resort Management on 2016/6/20
Dear guest, Thanks for thoughtful comments. The relevant departments have been notified of their weaknesses & rest assured that we will endeavor to further improve the shortcomings. Last but not least, we look forward to welcome you again to our resort one day soon. Thank you & best regards, Beringgis Beach Resort

8/10 Good

Mike, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Stayed 4 nights. Hired a car for ease of getting around Sabah. Room was fine, but needed better space for hanging clothes. We loved the large ceiling fan as an option to wall air con system. The bathroom could do with a little repair work and there was a slight ongoing leak at the back of the toilet. Welcome table and chairs outside the room. Pleasant, peaceful, relaxing setting despite occasional overhead aircraft. Nice pool, with delightful young attendant. Breakfast disappointing if you're not keen on Asian style. Not a huge choice of dishes on evening menu, but everything we ordered was very good. Neither food nor drinks (or the laundry service) were pricey.
Dear guest, Thanks for thoughtful comments. The relevant departments have been notified of their weaknesses & rest assured that we will endeavor to further improve the shortcomings. Last but not least, we look forward to welcome you again to our resort one day soon. Thank you & best regards, Beringgis Beach Resort

4/10 Poor

Verified traveler

Liked: Staff & service
There is nothing much to do at this resort. Breakfast was bad.
Dear Guest, Greetings from Beringgis Beach Resort! We appreciate the feedback you've given and we will definitely put in more effort to improve further. We hope to have you back with us again during your next holiday trip to Kota Kinabalu. Thank you and best regards, Beringgis Beach Resort

8/10 Good

Michael, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to relax
The hotel is not very Close to KK, however if you know this in advance and if you look for a relaxing and enjoyable time, then go there. It is a wonderful place with much tranquility. And special thanks to the lovely hotel Manager, Donny, and to the Beach Restaurant waitress Ida. They made our stay even more comfortable.
Dear Guest, Warmest greetings from Beringgis Beach Resort! Thanks for choosing us and we are happy to know that you had an enjoyable stay with us during your vacation here. Appreciate the feedback you've given and we will definitely put in more effort to improve further on our Services, Product & Food. It is very nice of you to take the time to compliment Mr. Donny and Ms. Ida for doing a good job, we will share the comments to them. We hope to have you back with us again during your next holiday trip to Kota Kinabalu. Thank you and best regards, Beringgis Beach Resort

8/10 Good

Hussein 44, Mauritius

Liked: Cleanliness, staff & service, room comfort
This is a middle of the range resort. Clean and friendly. Good hospitality. Swimming pool ok. Did not swim in the sea. Looks ok to me. There is a lots of room for improvements of the Restaurant. There is little to do around. Need a "Teksi" (Taxi) to go and eat in nearby restaurants or in the city of Kota Kinabalu.
Response from The Resort Management on 2016/4/22
Dear guest, We appreciate the feedback you've given and we will definitely put in more effort to improve further. The relevant departments have been notified of their weaknesses & rest assured that we will endeavor to further improve the shortcomings. Last but not least, we look forward to welcome you again to our resort one day soon. Thank you & best regards, Beringgis Beach Resort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
best beach in kk, a bit out of town, but ok,
Response from The Resort Management on 2016/6/25
Dear Guest, Warmest greetings from Beringgis Beach Resort! Appreciate the feedback you've given and we will definitely put in more effort to improve further on our Services, Product & Food. We hope to have you back with us again during your next holiday trip to Kota Kinabalu. Thank you and best regards, Beringgis Beach Resort

8/10 Good

michelle, perth westernaustralia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right on beach
from the moment we checked in we felt very happy with our choice of hotel.The staff without exception were friendly warm and very welcoming.We can't speak highly enough of Donny ,the manager,he shared a lot of the cutler and helped guide us on the best tours for our fist visit to KK,every day he inquired if we were alright,and asked if there was anything we needed to make our stay more enjoyable.The young man Earl who looked after the pool was amazing ,in all my travels I have never come across a man who spent so much time and energy running around insuring all guest were safe and comfortable!!.From the lovely ladies at the front desk ,the staff in the restaurant to the gardeners we had nothing but smiles ,warmth and politeness.We felt we had 5 star treatment at this 3star hotel.Berringus hotel is a real find 25minutes from city centre.We will define toy be going back!
Response from The Resort Management on 2016/4/20
Dear Guest, Warmest greetings from Beringgis Beach Resort! Thanks for choosing us and we are happy to know that you had an enjoyable stay with us during your vacation here. Appreciate the feedback you've given and we will definitely put in more effort to improve further on our Services, Product & Food. It is very nice of you to take the time to compliment our staffs for doing a good job, we will share the comments to them. We hope to have you back with us again during your next holiday trip to Kota Kinabalu. Thank you and best regards, Beringgis Beach Resort

10/10 Excellent

redzuan, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had a wonderful stay at beringgis resort n spa
Response from The Resort Management on 2016/7/2
Dear Guest, Warmest greetings from Beringgis Beach Resort! Thanks for choosing us and we are happy to know that you had a wonderful stay with us during your vacation here. Appreciate the feedback you've given and we will definitely put in more effort to improve further on our Services, Product & Food. We hope to have you back with us again during your next holiday trip to Kota Kinabalu. Thank you and best regards, Beringgis Beach Resort

6/10 Okay

Verified traveler

Liked: Staff & service
Ok resort
This hotel is just ok. I stayed in an older room - it had everything I needed but was worn and torn. Still, it was fine. When I first arrived the place seemed deserted, which was a little eerie. The beach wasn't that great, which was the main attraction for me. In the pictures the beach looks amazing, but in reality it's littered with trash and the water isn't clear at all. The pool was just fine. The food was just ok. Hotel staff were nice and helpful, although they gave me the wrong price for a taxi to the airport and I almost didn't have enough Ringgits to cover the fee. Overall ok, but I wouldn't go back.

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
After one year back to this resort we felt disappointed. Especially the breakfast is not more choice compare to previous year. We used to be the regular to this resort. Secondly is the room ( Dinawan )is become old.

4/10 Poor

Youngeun

Stayed 1 night in Jan 2024

6/10 Okay

NOSUL

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is ver van alles , maar prachtige kamers, super personeel
Stayed 3 nights in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ei ikinä enään
Paljon luvattu hotellista joka osoittautui todelliseksi pettymykseksi. Paikkana ei missään ja siellä ei mitään. Tullessa respassa oltiin todella ystävällisiä, mutta sitten kun ilmeni ongelmia tyyli muuttui lähes välinpitämättömäksi. Ensimmäisenä iltana huoneemme täyttyi lentomuurahaisista ja henkilökunta keskittyi laulamaan joululauluja😡. Seuraavaksi huoneemme WC lakkasi toimimasta, oli todella vaikeaa saada vaihdettua huonetta. Seuraavassa huoneessa WC:tä oli käytetty ja huone haisi vir... WC ei toiminut. Ilmastointi ei toiminut,säätimessä ei pattereita. Aamupalalla vain munakkaan sai kuumana, muuten ruuat haaleita tai ne lopussa. Uima-altaaseen ei tullut mieleenkään mennä. Olisimme halunneet taksin jotta olisimme pääset liikkumaan, oli niin hankalaa että pakko luopua ajatuksesta. Kysyimme kauppaa ja meille kerrottiin että 10 min automatkan. Pieni kauppa noin kilometrin päässä 😳 Sellainen monopoli meininki.
Stayed 5 nights in Dec 2018

4/10 Poor

ayumi, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
スパなのに
スパってホテル名についてるのに、予約いっぱいって言われて、翌日は?って聞いたら休みって言われた。絶対嘘や 部屋のクーラーの下は水浸し、風呂のお湯は出ない。WiFiは繋がらない。高いのに損した気分でした。
Stayed 1 night in Jun 2018

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! Perfect place to relax.
Very welcoming, sincerely helpful and patient staff in a beautiful and well organized resort. Great&clean pool. Nice food! Perfect place to relax. 30mins drive from KK center (hotel shuttle or taxi/grabb). Just watch out for the jellyfish and even if you ignore the warning the staff is ever so patient to take care of (silly) you (but still, better not try to beat the jelly's and just enjoy a walk along the beautiful beach)!
Stayed 1 night in May 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect place to stay
The staff is very serviceminded and polite. They were together with the surroundings a perfect match for a very nice stay on Borneo

10/10 Excellent

MIKHAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отдых на Борнео.
Отдыхали семьей в Дуплексе. Очень хороший двухэтажный номер. Небольшой удобный балкончик. В номере есть все необходимое. Очень хорошая кухня в ресторане. Ездили в рыбный ресторан: очень понравилось. До города ездили на шатлах или такси. Вообщем все понравилось.
Stayed 9 nights in Aug 2017

4/10 Poor

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sale
Bruyant draps non changes ménage probablement en option petit déjeuner infecte personnel A l'accueil très sympathique
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
It's near the beach but overall are bad
The view of the beach is quite good. The sunset with the beach is great. But all others are bad. First of all, the resort is far from city centre. All of the local tour need to charge with extra cost for hotel pick up. The beach has jellyfish that we could not swim there. The taxi is expensive from the hotel to the city. The staff is not helpful. The hot water has been broken in the first night of our stay which we need to shower with cold water. We booked spa there but the staff has been late and did not open the spa in the first hour of our booking. The bathtub is extremely dirty that we are not dare to use. There are nothing nearby the resort. The restaurant inside the resort is not good and the food is not tasty and expensive. We will not stay here in the future anymore.

8/10 Good

Yi sian

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Around resort nothing for shopping, request more kind restaurant and more kind traditional food. Housekeeping so poor , shower room so dirty. Beach is good, clean, good for relaxing,.............

2/10 Terrible

Bo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ming fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間大、舒適、有泳池和海灘、餐廳向海灘、
酒店距離市中心比較遠、從市中心叫的士大約70元馬幣、要講價、車程大約25分鐘、酒店也提供收費小巴服務往來市中心、地點在centre point centre,收費馬幣17元、班次可向酒店查詢、酒店員工態度親切

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ellen, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有花園景觀跟沙灘的飯店
飯店的服務人員態度很親切 喜歡整體的花園景觀與林蔭的感覺 泳池也不錯 客房的整體舒適度高 關於早餐,對於素食者而言,感覺早餐選項不多
Response from Resort Management on 2016/11/5
Dear Guest, Warmest Greetings from Beringgis Beach Resort! Happy to know that you had a great stay with us during your vacation here. We appreciate the feedback you've given and we will definitely put in more effort to improve further on our Services, Product & Food. We look forward to have you back with us again during your next vacation to Kota Kinabalu, Sabah. Thank you and best regards, Beringgis Beach Resort

6/10 Okay

JAEBUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
해변은 그냥 서해안 뻘 생각하면됨. 식사는 정말 형편없음. 수영장은 만족.
Response from General Manager on 2016/11/5
Dear Guest, Warmest Greetings from Beringgis Beach Resort! We appreciate the feedback you've given and we will definitely put in more effort to improve further on our Services, Product & Food. We look forward to have you back with us again during your next vacation to Kota Kinabalu, Sabah. Thank you and best regards, Beringgis Beach Resort

10/10 Excellent

kyungae, 경기도

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아름다운 정원과 수영장
도심에서 50링깃의 택시비를 주고 갔어요. 거리가 좀 멀다는 뜻이죠? 정원이 아름답고 수영장이 있어서 선택했는데 수영장을 넓고 깊지도 않아서 아주 마음에 들었고 어린이 풀은 미끄럼틀까지 있어 아이들 있는 집은 좋을 것 같아요. 정원에 나무들은 아름드리 나무들이 많아 아주 마음에 들었답니다. 조식은 만족스럽지는 않았어요. 모기와 파리 때문에 오랫동안 저녁식사를 즐길 수는 없었어요. 주변에 식당이나 과일파는 가게 조차 찾아볼 수 없어요. 하루 4회 셔틀버스가 센터포인트까지 운행됩니다. 1인 17링깃을 주면 되니까 오래 머무를 분들은 나가서 쇼핑이나 관광을 하다가 들어오면 될 것 같아요. 저희는 2박 머물렀는데 들어갈 때 과일과 과자,음료수를 사가지고 들어갔어요. 푹 쉬고 싶은 분들은 참 좋을 것 같아요. 아침엔 해변에 물이 가득 들어와있어서 해변 산책은 어렵지만 오후에 해변 산책은 참 좋았어요.
Response from General Manager on 2016/8/20
Dear guest, Pleased to know you enjoyed your stay here and we appreciate the feedback you've given. We will definitely put in more effort to improve further. Last but not least, we look forward to welcome you again to our resort one day soon. Thank you & best regards, Beringgis Beach Resort

6/10 Okay

Jenny, seoul,korea

Disliked: Cleanliness, property conditions & facilities
너무나 먼 곳에 위치한 단체투어에 많이 이용되는 호텔
렌트카없이는 호텔에서 지내야만 할 정도로 시골스러운 곳에 위치, 아기와 가족끼리 조용하고 힐링을 원하다면 괜찮은 곳인데, 야시장도 가보고 싶고 코타키나발루의 곳곳을 보고싶었던 우리로선 최선의 선택은 아닌듯. 다만 덕분에 왼쪽 운전대의 차도 운전해보고 역주행할까 싶은 스릴감도 느꼈고 ㅎ , 호텔앞의 바다는 볼수는 있지만 들어가면 뭐가 쏜다던데.. 외국인들은 용기있게 잘도 들어갔고 호텔내 수영장엔 애들과 가족끼리 물장구치기엔 좋아보였고 조식도 괜찮은 수준, 한식도 따로 구비되어있고, 다만 좀 늦으면 빈 접시들을 많이 보게 됨. 방갈로 식의 호텔이어서 이동거리 가 꽤나 긴 곳이었지만 사생활침해 안되고 조용하고 너즈넉한 분위기 였음.
호텔로비
호텔내 해변가
호텔해변
방갈로(객실)입구
Response from The Resort Management on 2016/4/20
Dear Guest, Greetings from Beringgis Beach Resort! We appreciate the feedback you've given and we will definitely put in more effort to improve further. We hope to have you back with us again during your next holiday trip to Kota Kinabalu. Thank you and best regards, Beringgis Beach Resort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용히 쉬고 오기에 좋은곳
조용하고 친절한 직원들이 마음에 들었습니다. 조용히 휴가를 즐기기에 좋은 곳이입니다. 도심에서 거리는 있지만 편안하게 지낼수 있는 곳입니다. 길건너 식당도 좋습니다.
Dear Guest, Greetings from Beringgis Beach Resort! We appreciate the feedback you've given and we will definitely put in more effort to improve further. We hope to have you back with us again during your next holiday trip to Kota Kinabalu. Thank you and best regards, Beringgis Beach Resort

8/10 Good

Rickard, örebro

Liked: Cleanliness, room comfort
Njut
Den perfekta avkopplingen
Dear Guest, Warmest greetings from Beringgis Beach Resort! Thanks for choosing us and we are happy to know that you had an enjoyable stay with us during your vacation here. Appreciate the feedback you've given and we will definitely put in more effort to improve further. We hope to have you back with us again during your next holiday trip to Kota Kinabalu. Thank you and best regards, Beringgis Beach Resort

10/10 Excellent

beatrice, p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastica location spiaggia privata piscina
Camera eccellente con due lampade con serigrafie di farfalle veramente splendide, ottima pulizia e gentilezza del personale, único handicap un po'fuori dal centro e il Prezzo non proprio basso
Response from The Resort Management on 2016/5/2
Dear Guest, Warmest greetings from Beringgis Beach Resort! Thanks for choosing us and we are happy to know that you had an enjoyable stay with us during your vacation here. Appreciate the feedback you've given and we will definitely put in more effort to improve further on our Services, Product & Food. We hope to have you back with us again during your next holiday trip to Kota Kinabalu. Thank you and best regards, Beringgis Beach Resort

6/10 Okay

shiuan, H

Liked: Cleanliness, staff & service, room comfort
餐點可再進步 ,房間棉被有潮濕味道 服務人員整體很優,尤其bell man ..............................................
Response from The Resort Management on 2016/5/2
Dear Guest, Warmest greetings from Beringgis Beach Resort! Thanks for choosing us and we are happy to know that you had an enjoyable stay with us during your vacation here. Appreciate the feedback you've given and we will definitely put in more effort to improve further on our Services, Product & Food. It is very nice of you to take the time to compliment our concierge for doing a good job, we will share the comments to them. We hope to have you back with us again during your next holiday trip to Kota Kinabalu. Thank you and best regards, Beringgis Beach Resort

10/10 Excellent

Kim, AUSTRAILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
추천합니다
음식이 우리입맛에 조금 안맞기는하지만 직원들의 친철이나 방 상태 다 좋습니다! 편히 쉬고싶은분들에게 추천합니다
Response from Resort Management on 2016/11/5
Dear Guest, Warmest Greetings from Beringgis Beach Resort! Happy to know that you had a great stay with us during your vacation here. We appreciate the feedback you've given and we will definitely put in more effort to improve further on our Services, Product & Food. We look forward to have you back with us again during your next vacation to Kota Kinabalu, Sabah. Thank you and best regards, Beringgis Beach Resort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice.
Nice resort, clean and quiet rooms, freindly staff. Boring food service. A bit far from KK.
Response from General Manager on 2016/11/5
Dear Guest, Warmest Greetings from Beringgis Beach Resort! Happy to know that you had a great stay with us during your vacation here. We appreciate the feedback you've given and we will definitely put in more effort to improve further on our Services, Product & Food. We look forward to have you back with us again during your next vacation to Kota Kinabalu, Sabah. Thank you and best regards, Beringgis Beach Resort