Honeymoon Villa, 1 King Bed | Private pool
Check availability

Reviews of Donatela Resort & Sanctuary

4.5 out of 5
Donatela Resort & Sanctuary
KM 16 Hoyohoy Tawala, Panglao, Bohol

Reviews

9.6

Exceptional

Rating 10 - Excellent. 28 out of 37 reviews" "
Rating 8 - Good. 8 out of 37 reviews" "
Rating 6 - Okay. 0 out of 37 reviews" "
Rating 4 - Poor. 1 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Coty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Donatela resort. It is comparatively remote and not as busy as other resorts in Panglao, it was quite and enjoyable. We traveled with our two toddlers and the kids were always welcomed! The only negative thing about our stay was that one night for dinner we arrived on the later end, the hours at the paprika restaurant said it was open until 9pm, we came around 8:15 because our kids had a late nap from our country side tour. The entire time the wait staff was rushing us to complete the order, rushing us to eat, and rushed us to pay for the bill. When we left the restaurant it was 8:50pm. I know different countries have different customs, but typically as long as you order at last call you are not rushed because you are still within the time frame of the closure. I found it unacceptable for the amount of money we paid to be treated like that. Other than that our stay was enjoyable. I would book again, but not loyal to coming to the resort again due to that one experience.
Stayed 3 nights in Apr 2024

8/10 Good

Robyn

This property is vast, unique and just very interesting to walk around!
Stayed 1 night in Feb 2024

10/10 Excellent

Reth Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Greg E

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The facility is somewhere between 2 and 3 stars. The service is definitely 1 star. The pricing, however, is fully 5 stars. The property is not worth the prices they charge
Stayed 7 nights in Dec 2023

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
First class in every aspect. If you want seclusion, tranquility, and peace then is the place to go. I opted for a villa with pool and was completely satisfied. There is no beach but they do provide free transport to any that you want to visit. No cons here...probably one of the best hotel/resort experiences I've had.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kayla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing
This hotel is absolutely amazing! We booked at the last minute and ended up booking an extra villa because we were blown away by how beautiful and comfortable they are. The grounds are so lovely, the ocean view is incredible, and we had several delicious meals at Paprika. Above all, the staff was beyond amazing. Everyone was so friendly and went the extra mile to make our stay unforgettable. We wanted to stay longer but unfortunately had to leave!
Stayed 1 night in Aug 2023

10/10 Excellent

Tom

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed 6 nights in the honeymoon suite at this beautiful resort. This beautiful, comfortable and spacious cottage has a private pool that is very nice, and it is just around the corner from the amazing onsite restaurant Paprika, yet far enough away from the 'community' pool to be quiet. The grounds are large and cottages are spaced quite well. The staff was the absolute highlight of our stay. They were so friendly and caring. From the moment we were picked up at the airport until our eventual drop off for departure, we saw so many kind smiles. We had all our meals at Paprika and every meal was very good. We very highly recommend staying at this property.
Stayed 6 nights in Mar 2023

10/10 Excellent

Nicole M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed just one night for my Anniversary. Amazing service, complimentary upgrade and beautiful room and accommodations!!
Stayed 1 night in Jan 2020
Response from Deejay - Reservations Manager on 2020/2/13
Hi Ms. Nicole, It is our pleasure to have had you here with us to celebrate your anniversary. We are glad you enjoyed your stay. Visit us again soon.

10/10 Excellent

Linnea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019

10/10 Excellent

Jen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially booked 2 nights but extended for a 3rd night. This place is incredibly relaxing, lush and well maintained. We felt like we were the only guests in the resort, despite occasionally seeing others around the grounds. The staff were all very welcoming and attentive. If you love natural surroundings, this place is for you.
Stayed 2 nights in Oct 2019

10/10 Excellent

Imelda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional all the way
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout is great. The rooms are beautiful. Breakfast is below par.
Stayed 5 nights in Jul 2019

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet place, in a huge garden. The restaurant has a great view on the sea. The road to access is a very bumpy, but there is apparently a plan for improvement.
Stayed 2 nights in Jun 2019
Response from Nica on 2019/7/8
Thank you for your review. We hope you have a memorable stay in Donatela we hope to see you again.

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Nica on 2019/7/8
Thank you for your review. We hope you enjoy your stay with us. We hope to see you again :)

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Tjasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supertruper
Very friendly, great views, super service
Stayed 4 nights in Feb 2019
Response from Herve on 2019/3/5
Dear Tjasa, Greetings! Thanks for the short and sweet review! I am happy to share this to the rest of the team and we hope that you can visit us again in the future. Warm Regards, Herve Martin Resort Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place and services with nice views and surroundings
Stayed 1 night in Feb 2019

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018
Response from Herve on 2019/1/22
Dear Daniel, Greetings! Thank you for the excellent review! We greatly appreciate the perfect score, and hope that we can welcome you back in the near future. Warm Regards, Herve Martin Resort Manager

10/10 Excellent

Ryan, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view, great service and with all nice staffs. Rooms are clean, pool and restaurants are all great. A very peaceful environment with privacy. Highly recommended.
Stayed 2 nights in Sep 2018
Response from Herve on 2018/9/19
Dear Ryan, Greetings! Thank you for the excellent review and good feedback. We are thrilled you enjoyed the resort especially the peaceful environment, which we try to promote. Please do consider us when you have plans to go back to Bohol. We look forward to welcoming you back soon. Warm Regards, Herve Martin Resort Manager

10/10 Excellent

Bassam, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely resort, great facilities and very friendly staff
Stayed 2 nights in Aug 2018
Response from Herve on 2018/8/9
Dear Bassam, Thank you for writing us a lovely review. I shared your comments with the team and we are thrilled you enjoyed your experience in the hotel. Please do let us know if you have plans to come back we would be delighted to have you back on the resort. Warm Regards, Herve Martin Resort Manager

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Somewhere special in Bohol.
Fantastic resort in fabulous botanical gardens. Couldn't fault anything. Great staff good food, will definitely be back.
Response from Herve Martin on 2018/3/28
Dear Adrian, Thank you for the great review! We appreciate your kind words and look forward to having you back at our resort. See you soon!

8/10 Good

Carine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horse and sea fairyland
Great horses and poneys in a beautiful park with fabulous ocean view from the restaurant with a Mediterranean touch.
Stayed 2 nights in Dec 2017
Dear Carine, Thank you for the wonderful review. We are glad you enjoyed our facilities, and the horses in the property. We try to exercise the horses by bringing them around the resort every morning. Please do come back to our property whenever you pass by Cebu or Bohol. Thank You! Warm Regards, Herve Martin Resort Manager

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023

10/10 Excellent

Minkyo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

pedro, south padre island

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms. Clean and new Service was the best! Realy outstanding staff Its an big property. You move around in their shuttle service They have a great restaurant on property
Stayed 1 night in Jul 2023

10/10 Excellent

jaehyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
자연속 프라비티한 별장식 숙소에 개별 수영장까지 완비한 완벽한 숙소로 힐링을 원하는 가족여행에 최상의 숙소~~ 완벽한 시뷰에 정갈한 식사를 제공하는 파프리카 ^^ 미소가득한 친절한 스텝들에게 무한 감사드림니다. 다음 보홀여행에 재방문 ~~^^
Response from Donatela on 2023/2/17
Dear Jaehyun,Thank you for your wonderful comments. We are looking forward to welcoming you again soon.Best Regards,Donatela Resort Team

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view nice and private room very clean staffs are kind the best stay in Bohol (the food at the restaurant was not the best though)
Stayed 3 nights in Nov 2019

10/10 Excellent

narae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
자연속에서 조용하게 푹쉬고 싶다면 최고의 리조트. 화려하고 세련된 럭셔리한 스타일이 아니라 소박하고 조용하며 자연주의적인 환경이여서 3일동안 정말 편안하게 쉬다감.특히 레스토랑은 맛도좋고 바다를 내려다볼수 있어서 너무 황홀할정도.단,사람이 너무 없어서 3일정도 있으면 좀 무서울정도임.그리고 정말 큰 개구리들이 너무 많이 나타나 무서움.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
관리상태 좋고 엄청 깨끗해요. 다만 위치는 그리 좋지않은듯 하며 해변가로 가려면 셔틀버스타야해여. 셔틀버스 무료로 이용가능하나 미리 얘기해놔야하는 번거로움이 있음
Stayed 2 nights in Jun 2019
Response from Nica on 2019/7/8
Thank you for your review. We hope you have a memorable stay.

10/10 Excellent

sanghee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
도나텔라 숙박은 최고였어요
처음에는 알로나비치에 숙소를 잡으려고 했는데 너무 늦게 준비하여 다 만실이였어요. 도나텔라는 마음에 들기는 했지만 비치하고 좀 거리가 있어 보이고 후기가 별로 없어서 걱정반 기대반으로 예약했는데 결론을 말하자면 완전 만족이에요. 오히려 번잡한 알로나 비치보다 약간 떨어진 이 곳이 더 마음에 들었고 언제든 리조트 셔틀 버스를 타고 알로나 비치를 다녀올 수 있었기 때문에 이용에 불편함이 없었어요. 리조트는 공원처럼 나무가 잘 가꿔있어서 산책할 때마다 기분이 좋았고 작은 미니 동물원과 승마장이 있어서 아이들이 좋아했어요. 리조트 출입 보안이 철저해서 아이들끼리 수영장이나 동물원을 가도 전혀 걱정이 없었구요. 또 전용 비치로 가는 길은 너무나 예뻤답니다. 파프리카 식당의 멋있는 전망을 보면서 맛있는 식사도 잘 했구요. 직원들은 보일때마다 반가운 인사로 반겼어요. 특히 립셉션 직원들은 영어를 잘 못하는 저희 가족의 이야기를 잘 들어주고 설명해주셔서 감사했어요. 2박을 리조트에서 거의 놀았는데도 아쉬움이 남네요. 다음에는 좀 더 길게 묵고 싶어요.
Stayed 2 nights in Jan 2019
Response from Herve on 2019/1/22
Dear sanghee, Greetings! Thank you for writing us an excellent review! We appreciate the kind words and we are happy that you enjoyed our resort. Please do stay with us longer next time we would love to have you back! Warm Regards, Herve Martin Resort Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Chiu Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Herve on 2018/8/26
Dear Chiu Chun, Greetings! Thank you for your excellent review! We appreciate the perfect score and we hope we have the pleasure of welcoming you back here in Donatela Hotel soon! Warm Regards, Herve Martin Resort Manager

10/10 Excellent

jakseol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommend
I stayed in Garden Villa no.6 for 3 nights. The accommodation is as complete as the details and very well maintained. Although it is a little distance from Alona beach and the tricycle drivers of Panglao are price fixing so price is 3times expensive than tagbilalan tricycle. but if u stay at donatela, do not worry about it. because hotel operate shuttle vehicles every hour or two and it is better then uncomfortable expensive cheating tricycle. they always have no change. The staff were very friendly and the massage facilities were excellent. / 2,000 pesos per hour.The management status of the pool is also perfect. u can see hummingbirds flying-drinking water at the pool. The sea view of the restaurant is fantastic experience. Best of the Wi-Fi I've had during my many trips to the Philippines The Land sightseeing tour arranged through the staff was also fun. The only negative factor is the taste of the restaurant. Prices are 2-3 times more expensive than Alona Beach, but not taste. If restaurant had a good taste, I would have eaten a lot here in spite of the price. Breakfast is also not that good. but not messy Overall strongly recommended.
Stayed 3 nights in Jun 2018
Response from NIca on 2018/7/30
Thank you very much ! Hope to see you soon here at Donatela Hotel :)

10/10 Excellent

Julian, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed for 2 nights very pleasantly. room was clean and spacious. restaurant had good food and great view. good massage with comfortable and relaxing facilities. the only downside was the receptionist. every time I asked for something her answer was no. I almost felt that she was enjoying her dignity by saying no to me. I am not saying she was rude or anything. i guess she just tried to stick to the policies and procedures. it was just a bit of contrary since every other staff I encountered inside the property (restaurant, housekeeping and even the gardeners) was willing to go extra mile to make my stay more pleasant. apart from that, this is a great place to stay.
Stayed 2 nights in Oct 2017
Dear Julian, We would like to thank you for allowing us to show you our own definition of hospitality. We consider our guests as our family and rest assured that it continues even after the stay.We would like to assure you that all our staff are trained in such a manner isolated incident like you have experienced is minimized, discourage and not tolerated. We hope to see you in your next trip to Panglao Island in Bohol and be with us, Tarsier Botanika is your home and we are your family. Sincerely, Jhel Villaruel Resident Manager