Beautiful property and great location. The room had a fan but no air- being on the 2nd floor was very hot and stagnant. We carried all luggage ourselves up 2 levels of stairs- if you are not young and strong- be sure to ask for rooms on the lower floor.
trisha
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Claudia
家庭旅遊
2025 年 6 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El hotel es muy bonito con una excelente decoración, las habitaciones son espaciosas y las camas confortables. Muy limpio todo Está cerca de caminando de las zonas turísticas La atención del personal es excelente, muy amable y atentos. El desayuno es bueno
Claudia
於 2025 年 6 月住了 1 晚
6/10 一般般
Lauren,New York
團體旅遊
2025 年 6 月 27 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Incredible noisy; you can hear absolutely everything going on outside and inside; I didn’t sleep at all. Mattress felt like a boxspring- very hard. The safe didn’t work, but only being in Palermo for one night, I didn’t bother asking for a fix. The staff at the front desk were nice and the location is very central, but overall did not feel like good value for the price.
Lauren
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Susan,Mill Creek
2025 年 6 月 20 日
不喜歡:整潔度、員工素質和設施服務
The architecture of the building and antiques were nice otherwise nothing.
Modern amenities did not work and no one cared. Air conditioning does not work, safe does not work, refrigerator does not work, bed is hard old spring mattress. I throughly checked before booking to make sure there was air conditioning and an elevator but neither were available for the room i was given. My room requires you climb 2 sets of stairs, no offer of help with the luggage. I talked to management they wanted to charge me 40 euros to move to another room. This was horrible start to my stay in Palermo.
Susan
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Kevin
2025 年 6 月 7 日
喜歡:整潔度
The staff here were very friendly to me
Kevin
於 2025 年 6 月住了 2 晚
6/10 一般般
James
情侶出遊
2025 年 5 月 30 日
Unfortunately we did not feel our room lived up to the 4 star rating. We booked a classic room but were given an annex self catering room which came with a small electric hob & a sink, most cupboard space was used up with storing pots & pans, not what we were expecting, I would describe this room as a bit scruffy & in need of refurbishing & not what I thought I had booked. When I went to reception the next morning to explain our feelings I was made to feel that I was in the wrong & this was totally acceptable for what we had booked. The only option I was given was to pay another 100 euros per night. I understand that we didn’t book the nicest room in the hotel however I think it should be made clear when booking a room in this hotel that you could end up with a self catering annex room rather than a room in the hotel, wouldn’t recommend. Staff were friendly about it though!
James
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Mihaela,Milan
家庭旅遊
2025 年 5 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely boutique hotel. Spacious and clean rooms. Located next to Ballaro market. Close to magnificent churches. Easy and fast check in. Only issue was no help with luggage upon check in - and there is a step to get to elevator. Breakfast (included) was mediocre. It can get noisy when there are events booked at hotel.
Mihaela
於 2025 年 5 月住了 3 晚
10/10 有夠讚
Margaret,Little Rock
2025 年 5 月 15 日
Margaret
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Annabelle,Le Vésinet
2025 年 5 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hôtel très bien situé
Personnel agréable et souriant
Petit déjeuner très correct
Annabelle
於 2025 年 3 月住了 3 晚
8/10 不錯哦
Jo-Anne
2025 年 3 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel, but hard to find and up stairs.
The hotel was hard to find, down an unmarked side street, to piazza. Came from the train station. Asking two locals on the way, even they weren’t aware, but did eventually find it for me. The room was spacious, with comfortable bedding. Although up an elevator, also up a flight of stairs with suitcase. I had a delicious dinner at the hotel restaurant.
Jo-Anne
於 2025 年 2 月住了 1 晚
10/10 有夠讚
Chaim
2025 年 3 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A palazzo with excellent appointments. Able reception staff comfortable room with walking access to fine dining and historic venues.
Chaim
於 2025 年 2 月住了 5 晚
10/10 有夠讚
真實旅客
2025 年 3 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Piacevole sorpresa
真實旅客
於 2025 年 3 月住了 2 晚
8/10 不錯哦
JAVIER BARROS
2025 年 3 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Me ha gustado la situación del hotel y la habitación.
JAVIER BARROS
於 2025 年 3 月住了 5 晚
10/10 有夠讚
Antoine
情侶出遊
2025 年 2 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Super bien placé pratique pour visiter le centre-ville, les centres historiques, proche de la mer des commerces et des restaurants
Antoine
於 2025 年 1 月住了 9 晚
10/10 有夠讚
真實旅客
2025 年 2 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly recommend
An outstanding location, beautiful palazzo and extremely helpful personable staff.
真實旅客
於 2025 年 2 月住了 2 晚
8/10 不錯哦
Klaus
2025 年 2 月 9 日
喜歡:整潔度和住宿環境和硬體
It was ok, bad bathroom and electricity was old fashioned and not really practical.
People really friendly and professional
Klaus
於 2025 年 2 月住了 2 晚
6/10 一般般
Laura
商務旅客
2025 年 1 月 29 日
喜歡:整潔度
Ristorante chiuso per lavori
Ho scelto questo hotel perché volevo provare il ristorante, peccato che non era indicato da nessuna parta che era chiuso per lavori.
Parcheggio interno un po' scomodo per le troppe manovre da fare per entrare.
Pulizia ok
Colazione ok
Laura
於 2025 年 1 月住了 1 晚
8/10 不錯哦
真實旅客
家庭旅遊
2025 年 1 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Erinomaisella paikalla oleva hotelli.
真實旅客
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Romy
團體旅遊
2025 年 1 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel located in a nice area. We enjoyed our stay here!
Romy
於 2024 年 10 月住了 2 晚
10/10 有夠讚
Maximilian
情侶出遊
2025 年 1 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed it throughout our stay in Palermo and highly recommend it for everyone visiting this fascinating city and its rich culture - the hotel Palazzo being part of it
Maximilian
於 2025 年 1 月住了 3 晚
10/10 有夠讚
真實旅客
家庭旅遊
2025 年 1 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Sylwia Agata
2024 年 12 月 15 日
Sylwia Agata
於 2024 年 11 月住了 1 晚
10/10 有夠讚
Helmut
2024 年 12 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel und Palermo ergänzen sich
Die Anreise mit dem Auto ist an Marttagen abenteuerlich. GPS zeigt ander Wege als das "richtige Leben es zulässt. Die Lage des Hotels ist ideal um viele der Highlights zu Fuß zu erreichen. Auch nachts sollte man eine Runde drehen. Die Stadt gewinnt bei Kunstlicht.
Helmut
於 2024 年 12 月住了 1 晚
6/10 一般般
Eric
2024 年 12 月 13 日
Eric
於 2024 年 11 月住了 3 晚
10/10 有夠讚
Linda
2024 年 12 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful hotel and nice staff
Very nice hotell in Palermo, walking distance to everything. Nice gym and good breakfast, the staff was helpful, friendly and service minded. Felt like a safe place in a rough neighborhood. But even though the area looks a little suspect, I never experienced anything bad. And I was a female solo traveller, also out late some nights without problems. This hotel gave good value for the money, the lady who arranged the breakfast every morning was very kind, and maked delicious scrambled eggs with bacon & cappuccino. My room also got fresh towels and got cleaned often. Thank you!