Best Western Pacific Islands hotels

"Room was outdated. Our ocean view was blocked by a roof. A couple hot tubs would be nice. "

"LOOK ELSEWHERE!!! MANY BETTER OPTIONS!!! Run down property, broken concrete on patios, stained carpet, dingy dirty walls in the hallways, and the elevator didnt work well. Just arriving at the location you can see its in need of a remodel. The management and reception staff were very unprofessional. One of the male reception staff flirted for a half hour with two women who were staying one night, while several other people were waiting to get checked in. We were charged a "security deposit" but was never given back. Charged for parking . I found out they charge for parking beacuse they dont own the lot. I brought up how the parking used to be free by the lagoon, and was going cancel staying there but was told by Manager they were not going to charge me. Well obviously that was a lie because they charged me for the 10 days Iwas there. What they also dont tell you is they have a Luau 3 times a week that takes up all the parking. So you are paying to park even when there is no where to park. FYI the food and drinks at the Luau are horrible. If you check around there are a couple really good ones other places. We planned and paid for this trip through Expedia 3 months in advance. We were extremely let down in the Royal Kona. Expedia needs to let people know they have hidden charges and more updated pictures of the property."

"Location and property was breathtaking"

"The staff were excellent and the breakfast selection was great. The room was smaller than we expected but otherwise, the amenities were great and we played mini golf and chess quite a bit. The hot tub wasn’t hot though which was disappointing but overall I liked our stay at this hotel"

"Friendly helpful staff. "

"My girlfriend and I just got back from Hawaii on Waikiki Beach from 3/26/26-03/31/26 (5 nights). DO NOT rent a car and plan on regular guest parking at Hyatt Regency Waikiki for $65/day or valet parking at $80/day! My girlfriend and I left hotel valet parking twice in 6 days. Each time we had to wait in line for over an hour to re-valet park at Hyatt Regency, our own hotel. Utterly unbelievable, especially at $80/day! Hyatt should purchase/invest in a new offsite parking garage even if a few blocks away for valet. Or, they should warn their guests not to plan on renting a car and valet or non-valet parking at their Hyatt Regencyt Waikiki resort since they have WAAAYYY insufficient parking to handle all guests."

"Staff are very friendly, very clean place loved staying here. Definitely would come back"

"If you like the to be near lots of shops restaurants, close to the beach or swim in nice pools this is the pace for you. The view of ocean view is amazing too. I attended a conference so if you also like a hotel with lots of buzz and people this is great for large groups and family.there is also a wonderful infinity pool but adults only which I loved ! It is a busy hotel in the middle of it all. "

"Good"