「Overall it is a very nice resort and the free morning breakfast was delicious. The staff was very friendly and helpful. My only complaint about is that two of the pools and jacuzzi were not filled or functional. Make sure you get an air conditioned room otherwise you have no privacy. The walls do not go to the ceiling and everyone in the Resturant can hear you in the room and your bathroom. It could lead to an embarrassing moment.」
「I was very disappointed with the way our checkout was handled.
First, the hotel charged us for a “soiled towel.” Towels are provided for normal guest use, and naturally they can become soiled during a stay. Unless a towel was permanently damaged beyond normal laundering, I do not understand why a guest should be charged for it.
Attached pic front desk shared us
Second, although breakfast was represented as complimentary, we were charged 22 quetzales for an additional lemonade. I paid with 100...
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
