2/10 很糟糕
Omer
2025 年 12 月 11 日
ABSOLUTELY TERRIBLE SERVICE AND BAD FAITH. I booked a room by accident at 7:00 PM tonight. Within 10 minutes of realizing the error (Itinerary # 72069035164533), I contacted both the hotel and Expedia to cancel.
This was not a minor inconvenience, I was urgently seeking immediate shelter during a severe snowstorm, and the hotel was 40 minutes in the wrong direction with hazardous driving conditions.
Despite the instant cancellation request and the life safety urgency, management unjustly and cold-heartedly refused the refund. At 9:00 PM, I was unable to reach the hotel for shelter, yet they kept my money.
Basic human decency and customer safety is not valued here. I demand an IMMEDIATE, FULL REFUND. Avoid this place if you expect any integrity or consideration.
Omer
於 2025 年 12 月住了 1 晚
















