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DoubleTree by Hilton Ottawa Downtown

4.0 star property
Hotel with an indoor pool, steps from University of Ottawa

Choose dates to view prices

DoubleTree by Hilton Ottawa Downtown is centrally located. Guests can dine at The Albion Rooms, relax on the sunny terrace, use the business center, enjoy in-room WiFi, swim in the indoor pool, and rent bikes to explore nearby Byward Market Square.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Pet friendly
The current price is NT$3,478
NT$4,127 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard King Room

  • Sleeps 4

Superior King Room

  • Sleeps 4

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | LCD TV

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

9.0 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Sofa bed
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior 2 Double Beds, 269Ft, 25M, Modern And Comfortable For 4 People

  • Sleeps 4

Executive 1 King Bed, 431Ft, 40M, Up To 4 People, Pullout Sofa, Enhanced Room Amenities

  • Sleeps 4

View all photos for 1Kg Mobility/ Hearing Acess Ri Shwr Studio

Hypo-allergenic bedding, down comforters, in-room safe, desk

1Kg Mobility/ Hearing Acess Ri Shwr Studio

  • Sleeps 4

View all photos for 1 King Bed Junior Suite

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed Junior Suite

  • Sleeps 4

View all photos for 1 King Bed With Sofabed

Hypo-allergenic bedding, down comforters, in-room safe, desk

1 King Bed With Sofabed

  • Sleeps 4

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Exterior

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  • Pet friendly
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8.2 out of 10, Very Good, 976 reviews
The price is NT$3,304
NT$4,144 total
includes taxes & fees
Dec 21 - Dec 22
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About the neighborhood

Map
33 Nicholas St, Ottawa, ON, K1N 9M7

What's nearby

  • Rideau Centre - 1 min walk - 0.1 km
  • University of Ottawa - 2 min walk - 0.2 km
  • Rideau Canal - 3 min walk - 0.3 km
  • Rogers Centre Ottawa - 3 min walk - 0.3 km
  • Byward Market Square - 5 min walk - 0.5 km

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪JOEY Rideau - ‬2 min walk
  • Purdys Chocolatier
  • ‪Dining Hall - ‬2 min walk
  • ‪The Highlander Pub - ‬3 min walk
  • ‪Bridgehead - ‬3 min walk

About this property

DoubleTree by Hilton Ottawa Downtown

Hotel near University of Ottawa
Located close to Byward Market Square, DoubleTree by Hilton Ottawa Downtown provides a terrace, dry cleaning/laundry services, and a bar. The on-site international cuisine restaurant, The Albion Rooms, offers breakfast, brunch, dinner, and kids' meals. In addition to conference space, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), access to a nearby indoor pool, and express check-out
  • Express check-in, wedding services, and smoke-free premises
  • An elevator, a banquet hall, and a 24-hour front desk
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 283 rooms boast comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and hair dryers
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Exterior
AC Hotel BY Marriott Ottawa Dwtn
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9.2 out of 10, Wonderful, 414 reviews
The price is NT$3,546
NT$4,208 total
includes taxes & fees
Dec 12 - Dec 13
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 28 for adults and CAD 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Albion Rooms

Things to do

  • Indoor pool
  • Indoor pool (guest access)
  • Stereo

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,744 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Hand-held showerhead
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 14 for children
  • Nearby parking fee: CAD 33
  • Pet fee: CAD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The onsite parking lot is managed by a third party.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Novotel Ottawa
Novotel Hotel Ottawa
Novotel Ottawa
Novotel Ottawa Hotel
Ottawa Hotel Novotel
Ottawa Novotel
Ottawa Novotel Hotel
Accor Ottawa
Novotel Ottawa Hotel Ottawa
Novotel Ottawa City Centre Hotel
Novotel Ottawa City Centre
Doubletree By Hilton Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel
DoubleTree by Hilton Ottawa Downtown Ottawa
DoubleTree by Hilton Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does DoubleTree by Hilton Ottawa Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Ottawa Downtown?

As of 2025/12/4, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Ottawa Downtown on 2025/12/23 start from NT$3,478, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Ottawa Downtown pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 75 per pet, per stay. Service animals are exempt from fees.

What time is check-in at DoubleTree by Hilton Ottawa Downtown?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Ottawa Downtown?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Ottawa Downtown located?

Located in Downtown Ottawa, this hotel is steps from Ottawa Art Gallery and University of Ottawa. Rideau Canal and Byward Market Square are also within 10 minutes. Rideau Station is only a 3-minute walk and uOttawa Station is 11 minutes.

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Reviews

DoubleTree by Hilton Ottawa Downtown Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 1129 out of 2073 reviews
Rating 8 - Good. 558 out of 2073 reviews
Rating 6 - Okay. 203 out of 2073 reviews
Rating 4 - Poor. 94 out of 2073 reviews
Rating 2 - Terrible. 89 out of 2073 reviews

Reviews

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay
Stayed 4 nights in Oct 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and good options for food nearby.
Stayed 1 night in Sep 2025

8/10 Good

Eun-hye

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean with great service.
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean room. Friendly staff. Nice restaurant.
Stayed 7 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The room was really nice. It was thoughtfully designed, but everything also seemed really high-quality--the workmanship on the room seemed solid and everything seemed really deeply clean. The staff were also very professional, and you get a cookie when you check-in!
Stayed 1 night in Nov 2025

10/10 Excellent

Billy Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was nice … would stay here again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and bedsheets, nice staff, accesible and very convenient, near the touristy areas and walkable!
Stayed 4 nights in Sep 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service
Downtown Ottawa is a very convenient place to stay, especially with the ByWard Market and plenty of food options nearby. The service was superb, and the warm cookie was a nice surprise. The area does have some homelessness around, and the hotel carpet felt old and dirty, but overall the location and staff made it a solid 4-star experience.
Stayed 1 night in Nov 2025

8/10 Good

Marla

Good location
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location!
Stayed 3 nights in Aug 2025

10/10 Excellent

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to Check out at this Hotel were superb. The staff and services were excellent. The room was pretty good. The pool was excellent. I enjoyed every moment in this hotel. This was my first time staying at a Double Tree by Hilton and it was excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with an excellent location.
Stayed 1 night in Aug 2025

10/10 Excellent

Piyali

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Love the welcome cookies!
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue is a parking, other than that it is good place to stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Krishna Chaitanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good hotel for stay
Stayed 1 night in Aug 2025

8/10 Good

Maryse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Linda at the front desk was very friendly and helpful. Awesome experience at the hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 2 nights in Jul 2025

10/10 Excellent

RAZVAN

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Anthony

Liked: Staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Aug 2025

8/10 Good

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff, clean rooms, quiet stay!
Stayed 2 nights in Aug 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and very convenient to many attractions
Stayed 1 night in Aug 2025

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent conditions.
Stayed 1 night in Oct 2025

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely recommend your hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Roanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location.
Stayed 1 night in Aug 2025