Deluxe studio - Spa Edition | Premium bedding, down comforters, in-room safe, laptop workspace
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Reviews of LUX Hotel

2 out of 5
LUX Hotel
Landstads gate 60, Lillestrom

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

9.8/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Didier

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Andrès, LUX Leder on 2024/2/12
Svært trist å se at vi ikke klarte å overgå deres forvetninger denne gangen. Vi håper du vil ta kontakt for å spesifisere hva som kunne ha vært annerledes for kvalitetssikring.

2/10 Terrible

Morten A

Stayed 1 night in Feb 2024
Response from Andrès, LUX Leder on 2024/2/12
Det er svært beklagelig å se at du ikke var fornøyd med ditt opphold hos oss. Din tilbakemelding betyr svært mye for oss og vi håper du vil ta kontakt med oss for å utdype hva som kunne ha vært bedre.

10/10 Excellent

Hilde Moen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Komfortabelt
Stor og flott leilighet for en grei pris
Stayed 1 night in Feb 2024
Response from Andrès, LUX Leder on 2024/2/12
Takk for din tilbakemelding og så godt å høre at dere satte pris på leiligheten. Vi håper å få gleden av å ønske dere velkommen tilbake.

10/10 Excellent

Mohammed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overraskende bra kvalitet på rommet, tar gjerne det igjen fremfor et vanlig hotellrom :)
Stayed 1 night in Feb 2024

8/10 Good

Marte

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minus med støy fra toget.
Stayed 1 night in Jan 2024
Response from Andrès, LUX Hotel on 2024/2/12
Tusen takk for din tilbakemelding og for at du valgte LUX Hotel. Vi håper å få gleden av å ønske deg velkommen tilbake.

6/10 Okay

Clayton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment with good quailty. We had a couple of problems with the stove and water not working upon arrival. Quickly fixed by calling the reception. Our last morning the electricity went out for about 20 minutes, and we couldn't get a hold of the reception neither on chat or phone. As we were going to leave early anyways we packed our stuff, but it was highly inconvenient, and we haven't got any response after our stay after we told them about this.
Stayed 2 nights in Jan 2024
Response from Andrès, LUX Manager on 2024/1/26
Hi Clayton. Thank you for your feedback and I am sorry to hear you had some issues on departure that where not resolved, I have followed up on this internally for quality purposes.

10/10 Excellent

Clayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation, with a halfdecent view. Good pricing considering what we got!
Stayed 3 nights in Dec 2023
Response from Andrès, LUX Manager on 2024/1/26
Thank you for your review, Clayton! Hope to have the pleasure of your return.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andrès Reyes Gjerme on 2024/1/8
Tusen takk for din flotte rating! Håper å få gleden av å ønske deg velkommen tilbake. Hilsen Andrès, LUX Hotel.

8/10 Good

Pavel Valentinov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Andrès, LUX Leder on 2023/12/18
Takk for at du valgte LUX Hotel og for din tilbakemelding. Vi håper å få gleden av å ønske deg velkommen tilbake.