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弗朗納之家 - 維卡飯店的評分

4 out of 5
弗朗納之家 - 維卡飯店
Huitfeldstgate 19, Oslo

評論

8.8

有夠讚

10 分，有夠讚；155 則評論中有 87 則" "
8 分，不錯哦；155 則評論中有 48 則" "
6 分，一般般；155 則評論中有 15 則" "
4 分，不太好；155 則評論中有 5 則" "
2 分，很糟糕；155 則評論中有 0 則" "

9.4/10

整潔度

8.0/10

員工素質

8.4/10

設施服務

9.2/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Ronald，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Self-service Apartment
The apartment looks new and clean. A grocery store is nearby and the apartment is within walking distance to the port. No service staff available. The apartment is self-serving and check-in is done via a machine.
於 2017 年 6 月住了 3 晚

10/10 有夠讚

Pak Yin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Camilla

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Huitfeldtsgate
Flott beliggenhet, enkel innsjekk. Mulighet for frokostservering, alle fasiliteter.
於 2023 年 12 月住了 2 晚
Ronja 於 2024年1月19日回覆
Hei Camilla, Takk for hyggelig tilbakemelding! Vi er glade for å høre at du hadde et fint opphold hos oss. Vi ønsker deg hjertelig velkommen tilbake! Med vennlig hilsen

10/10 有夠讚

Hilde

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
Tove 於 2023年8月9日回覆
Hei Hilde,Takk for den positive tilbakemeldingen.Flott å høre at du hadde et fint opphold.Ønsker deg velkommen tilbake.Med vennlig hilsen,Frogner House Apartments

8/10 不錯哦

Lillian

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Flott, sentral leilighet, men…
Fantastisk delikat og velholdt leilighet! Rent, alle fasiliteter! Sentral beliggenhet med gangavstand til Aker Brygge! Et stort minus for oss var at leiligheten var kokvarm! Ingen AC, og man kunne ikke åpne vinduene annet enn på gløtt! Det var satt inn en liten bordvifte, men denne hjalp dessverre svært lite! Perfekt leilighet om du ska overnatte vinters tid, men ikke på sommeren!
於 2023 年 7 月住了 2 晚
Arlin 於 2023年8月3日回覆
Hei, Lillian Tusen takk for tilbakemelding! Vi er glad for å høre at du likte vår beliggenhet. Det er varmt på sommeren ja, men det får vi dessverre ikke gjort noe med. Ønsker deg velkommen tilbake til oss!Med vennlig hilsen, Arlin Frogner House

6/10 一般般

Elizabeth

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
We stayed in apartments rather than a hotel so we could do laundry but the dryer was a single unit with the washing machine and one load took all day long. Ended up having to air dry things overnight. Made it highly inconvenient. Also, was not aware that there was no AC and it was rather stuffy in the apartment. Otherwise it was clean and comfortable enough.
於 2023 年 7 月住了 3 晚
Tove 於 2023年9月9日回覆
Hi Elisabeth,Thank you for sharing your feedback with us. We appreciate your choice to stay in one of our apartments and are glad to hear that you found it clean and comfortable.We apologize for any inconvenience you experienced with the laundry facilities. We understand that a single-unit washer and dryer can be time-consuming, and we will take your comments into consideration for future improvements. Regarding the lack of air conditioning, we apologize for any discomfort you may have faced. Unfortunatly in Norway its not as usual to have aircondition in hotels.We hope to welcome you back another time.Best regard,Frogner House Apartments

6/10 一般般

Brian，Orinda

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
The property was very basic. Both bedrooms are tiny but the 2nd bedroom is extremely small and connected to main living room. Close to a few grocery stores, shops and restaurants.
於 2023 年 7 月住了 3 晚
Arlin 於 2023年8月3日回覆
Hi Brian, Thank you for taking of your time to write a review! We are happy to hear that you enjoyed your stay and we will take your feedback with us further in our work to become even better. Team Frogner House wish you a warm welcome back. Kind Regards, Arlin - FHA

10/10 有夠讚

Debra

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly Recommend
We rented two apartments here and were very happy with them. The units are clean and well maintained, with everything provided you would need. Staff being off site meant there could be delays if you had a concern, but overall they were quite responsive. This building is in a great area- close to Aker Brygge, national museum, royal palace, etc.
於 2023 年 7 月住了 2 晚
Arlin 於 2023年8月3日回覆
Hi Debra, Thank you for your review! We are happy to hear that you enjoyed your stay FHA wish you a warm welcome back. Kind regards Arlin Frogner House

10/10 有夠讚

Manisha

喜歡：整潔度和住宿環境和硬體
Enjoyed our stay
於 2023 年 7 月住了 4 晚
Arlin 於 2023年7月6日回覆
Hi Manisha, Thank you for your review! We are happy to hear that you enjoyed your stay Team Frogner House wish you a warm welcome back. Kind regards Arlin Frogner House

10/10 有夠讚

Ivar

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ren og bra Leillighet. Var klar for innsjekk allerede kl 13.
於 2023 年 6 月住了 2 晚
Arlin 於 2023年7月6日回覆
Hei Ivar, Tusen takk for tilbakemelding! Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

4/10 不太好

Zofia

不喜歡：整潔度、員工素質和住宿環境和硬體
The only good thing about the property were the security guards. I called the so called 24/7 customer service # multiple times, nobody answered, left a voice-mail even though the recording was from sponge bob-not funny when you have an emergency. Place wasn't clean, stains on counterts and tables, used/empty coffee single packs. I can go on but you get the picture
於 2023 年 6 月住了 1 晚
Tove 於 2023年7月4日回覆
Hi,Thank you for taking the time to give us your feedback. We are sorry to hear that the cleaning was not done good enought. We will take this to our housekeeping team so we can correct ourselfs in the future.We have tried to call our service office phone and have no problem calling. Feel free to send us an email to post@frognerhouse.no regarding the call so we can see whats happend here.We will look into the matters and make sure we correct ourselves for the future. We hope to welcome you back another time. Best regards,Frogner House Apartments

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Når det er 30 grader ute må man ha vifte eller aircondition på romma altså, heller ikke mulig å åpne vinduet mer enn noen cm. Umulig å sove 😂
於 2023 年 6 月住了 1 晚
Tove 於 2023年7月4日回覆
Hei,Takk for at du tok deg tid til å skrive en anmeldelse!Dessverre er det ikke like vanlig å ha aircondition på norske hotell. Vi gir ut vifter på forespørsel dersom vi har tilgjengelig.Vi vil ta tilbakemeldingene dine med oss videre i vårt arbeid for å bli enda bedre.Team Frogner Hus ønsker deg hjertelig velkommen tilbake.Vennlig hilsen,Frogner House Apartments

6/10 一般般

Asha

喜歡：整潔度
Apartment is good location, easy to check in and out, clean, comfortable bed. Was not aware that Apartment didn't have AC. It was warm so hard to sleep. Once you open the window cooler breeze helps but you have to keep the door and windows open so constant sounds through out the night makes it hard to have good sleep. Also, our stay was in June so longer daylight so had to close the curtains to avoid daylight. Once we close the curtains, breeze was blocked. No ceiling fans either. If you are good without ac or ceiling fan, then this is a perfect place for you.
於 2023 年 6 月住了 2 晚
Ronja 於 2023年6月15日回覆
Hi,Thank you for taking of your time to write a review! We are happy to hear that you enjoyed your stay and we will take your feedback with us further in our work to become even better. Team Frogner House wish you a warm welcome back. Kind Regards, Frogner House Apartments

10/10 有夠讚

Ursula

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wohnung gross, 3 Terrassen/Balkone; sehr gute Betten, schöne Badezimmer sep. Toilette (total 2). Oberste Etage mit toller Aussicht und Sonnenauf-/untergangstimmungen. Blick auf Meer.
於 2023 年 5 月住了 4 晚
Tove 於 2023年7月4日回覆
Hi,Thank you for your time. We are happy to hear that you enjoyed your stay with us. Team Frogner House wish you a warm welcome back. Best regards, Frogner House Apartments

10/10 有夠讚

William

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 3 晚
Arlin 於 2022年7月18日回覆
Hi William, Thank you for your review! We are happy to hear that you enjoyed your stay. Team Frogner House wish you a warm welcome back. Kind regards Arlin

10/10 有夠讚

Suzanne

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location and amenities
Great location, lovely apartment with full kitchen and a washer/dryer. Wonderful for our unplanned extended stay in Oslo.
於 2022 年 6 月住了 4 晚
Arlin 於 2022年7月18日回覆
Hi Suzanne, Thank you for your review! We are happy to hear that you enjoyed your stay. Team Frogner House wish you a warm welcome back. Kind regards Arlin

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 2 晚
Arlin 於 2022年7月18日回覆
Hi, Thank you for your review! We are happy to hear that you enjoyed your stay. Team Frogner House wish you a warm welcome back. Kind regards Arlin

8/10 不錯哦

Gunilla

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
Rent och fräscht boende nära centrum
Mycket rent och bra kommunikationer med spårvagnen. Nära att gå till centrum.
於 2022 年 6 月住了 3 晚
Arlin 於 2022年7月18日回覆
Hei, Gunilla Tusen takk for tilbakemelding! Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

4/10 不太好

Christina

商務旅客
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
Check in machine was very confusing and hard to operate. Room was nice layout, comfortable bed. Lights did not work in bathroom, I fixed it myself by turning on the circuit break. Room was very hot, could not find any way to adjust. Open windows only cooled a little but let in a lot of street noise.
於 2022 年 6 月住了 1 晚
Arlin 於 2022年7月18日回覆
Hi Christina, Thank you for taking of your time to write a review! We we will take your feedback with us further in our work to become even better. Team Frogner House wish you a warm welcome back. Kind Regards, Arlin

10/10 有夠讚

Annette

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 2 晚
Arlin 於 2022年7月18日回覆
Hei, Anette Tusen takk for tilbakemelding! Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

8/10 不錯哦

Nina

於 2022 年 5 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
God lejlighed og beliggenhed
Vi rejste 3 voksne sammen Lejligheden var med 2 soveværelser ... dejlig stor og rummelig. Et værl. med enkelt seng og andet med dobbeltseng (queensize). Gode senge og dyner. Dejlig beliggenhed tæt på Aker brygge, tog 10min. at gå der ned. Området var roligt uden støj. Rengøringen var i top, og der duftede friskt og rengjort da vi kom.
Køkken
Stue og spiseplads + altan mod gården aftensol
Soveværl. med dobbeltseng
Gang med badeværl. til venstre soveværl. for enden.
於 2022 年 4 月住了 4 晚

8/10 不錯哦

Kim

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 4 月住了 1 晚

10/10 有夠讚

Christen

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 4 月住了 2 晚

10/10 有夠讚

Anders

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and cozy apartment
Very nice stay in the center of Oslo, super small and cozy apartment right next to shopping and quite close to the center. Remember to get a reservation code to check in.
於 2022 年 4 月住了 1 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location, close to stations and centre. Easy check in/check out process.
於 2022 年 3 月住了 2 晚

10/10 有夠讚

Ina

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 1 晚
Aurora 於 2021年11月29日回覆
Hei Ina, Tusen takk for tilbakemeldingen. Velkommen tilbake!

6/10 一般般

Bjørn

家庭旅遊
於 2021 年 8 月住了 3 晚
Arlin 於 2021年8月16日回覆
Hei Bjørn, Tusen takk for at du tatt deg tid til å skrive. Vi tar med oss dine tilbakemeldinger videre i arbeidet med å bli enda bedre. Team Frogner House ønsker deg hjertelig velkommen tilbake til oss. Med vennlig hilsen, Arlin

8/10 不錯哦

Georg

於 2021 年 7 月住了 1 晚
Arlin 於 2021年9月21日回覆
Hello Georg, Thank you for your review! We are happy to hear that you enjoyed your stay. Team Frogner House wish you a warm welcome back. Kind regards

8/10 不錯哦

Egil

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
於 2021 年 7 月住了 4 晚
Arlin 於 2021年8月16日回覆
Hei Egil, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 7 月住了 4 晚
Arlin 於 2021年8月16日回覆
Hei, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Supert overnattingssted. Rent, pent og nytt. Her blir vi garantert å bo igjen.
於 2021 年 7 月住了 5 晚
Arlin 於 2021年8月16日回覆
Hei, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

8/10 不錯哦

Marit

家庭旅遊
喜歡：住宿環境和硬體
不喜歡：員工素質
於 2021 年 6 月住了 5 晚
Arlin 於 2021年8月16日回覆
Hei Marit, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

8/10 不錯哦

Asle

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 5 月住了 3 晚
Arlin 於 2021年5月27日回覆
Hei Asle, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

8/10 不錯哦

Norhan

於 2021 年 5 月住了 2 晚
Arlin 於 2021年6月14日回覆
Hello Norhan, Thank you for your review! We are happy to hear that you enjoyed your stay. Team Frogner House wish you a warm welcome back. Kind regards Arlin

6/10 一般般

Vegard

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 2 月住了 1 晚
Arlin 於 2021年3月13日回覆
Hei Vegard, Tusen takk for tilbakemelding. Vi ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

10/10 有夠讚

Guro

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Stor og flott leilighet i et nydelig bygg! Fin inngangsentre og heis!
於 2020 年 11 月住了 1 晚
Arlin 於 2020年11月24日回覆
Hei Guro, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

10/10 有夠讚

Jeanette

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 11 月住了 2 晚
Arlin 於 2020年11月24日回覆
Hei Jeanette, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ganske bra opphold!
Vi var ganske fornøyd med oppholdet! Reint og pent og bra området å bo i byen... Det hadde selvfølgelig vært ekstra topp med en espresso maskin i leiligheten og en paraply til rådighet. Det var noe lytt mellom leilighetene, men ellers er vi ganske fornøyd! Vi kommer igjen!
於 2020 年 10 月住了 1 晚
Arlin 於 2020年11月24日回覆
Hei, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

8/10 不錯哦

Arnis

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Nice apartment
Apartment was very nice. The check in/check out process is very simple. The only thing is it could had more shower gel, shampoo/conditioner. The hob did not work.
於 2020 年 9 月住了 3 晚
Arlin 於 2020年11月24日回覆
Hello Arnis, Thank you for your review! We are happy to hear that you enjoyed your stay. Team Frogner House wish you a warm welcome back. Kind regards Arlin

10/10 有夠讚

tove

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2020 年 9 月住了 3 晚
Arlin 於 2020年9月23日回覆
Hei Tove, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

10/10 有夠讚

Frank

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
frank D
Overgikk alle våre forventninger vedr kvalitet og størrelse. Vi kommer igjen.
於 2020 年 9 月住了 2 晚
Arlin 於 2020年9月23日回覆
Hei Frank, Tusen takk!. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

10/10 有夠讚

Tom

於 2020 年 8 月住了 2 晚
Arlin 於 2020年9月23日回覆
Hei Tom, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

10/10 有夠讚

Jeanette

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 8 月住了 1 晚
Arlin 於 2020年9月7日回覆
Hei Jeanette, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

10/10 有夠讚

Linn

商務旅客
喜歡：整潔度和員工素質
於 2020 年 8 月住了 4 晚
Arlin 於 2020年9月7日回覆
Hei Linn, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

8/10 不錯哦

Stefano

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Appartamento in posizione tranquilla e non molto distante dal centro. Ideale per visitare Oslo senza dover ricorrere a mezzi di trasporto
於 2020 年 7 月住了 3 晚
Arlin 於 2020年8月16日回覆
Hei Stefano, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

8/10 不錯哦

Veronique，Aartselaar

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Geweldig appartement met alle nodige voorzieningen, heel smaakvol ingericht, zeer ruim en heel goed centraal gelegen. Enige minpunt : de vaatwasser werkte niet
於 2020 年 8 月住了 2 晚
Arlin 於 2020年8月16日回覆
Hei Veronique, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

10/10 有夠讚

Samanta，Oslo

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Posizione perfetta per visitare Oslo, appartamento molto curato. Davvero eccellente!
於 2020 年 7 月住了 5 晚
Arlin 於 2020年8月16日回覆
Hei Samanta, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

10/10 有夠讚

Randi

家庭旅遊
喜歡：整潔度和客房舒適度
於 2020 年 7 月住了 2 晚
Arlin 於 2020年8月16日回覆
Hei Randi, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House

10/10 有夠讚

真實旅客

喜歡：整潔度和客房舒適度
super leilighet
Supert opphold! Opplevde automatinnsjekkingen til å være enkel og effektivt. Flott rom med balkong. Romslig kjøkken og spiseområdet. Perfekt location midt i sentrum nærhet til Aker brygge. Frokosten som ble plassert utenfor døren, kan man like gjerne droppe. Den var langt under forventet standar med frukt som var råtten. Leier gjerne her igjen men uten frokost.
於 2020 年 5 月住了 2 晚
Arlin 於 2020年8月16日回覆
Hei, Tusen takk for tilbakemelding. Vi er glad for å høre at du hadde et fint opphold og ønsker deg varm velkommen tilbake til oss. Med vennlig hilsen, Arlin Frogner House