We were in Norway for 2 weeks. We flew in and out of Oslo several times, and we used City Box as our base. This is a lower cost hotel but provided us everything we could have wanted! The check in/check out process is self serve. You will receive an email the day of check in with a code number. There is a computer kiosk in the lobby where you will check in- this is how you receive your room number and keys. It sounds a little daunting, but it was very easy. There is an onsite Manager that is there to help if there are any problems, or you need assistance/advice. The rooms are small- note some are much larger than others (we stayed in 321, 620 and 521 and they were all larger rooms). There is no TV in the rooms but the wifi is good and we just streamed on our ipads. There is a lot of common space on the first floor with games, a tv, laundry, reading areas and visiting space. There are two restaurants attached to the building that give discounts to guests. The location is perfect. We never walked more that 20 minutes to see everything we wanted to see. The only exception was the Kon-Tiki museum, however the free bus line to get there was right by the hotel. The Oslo central train station is two blocks away and easy to use to the airport or around Norway. This is a great hotel for the cost - it is clean, convenient, affordable and the beds are comfy.