Studio, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
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Reviews of TownePlace Suites by Marriott Oshawa

3.5 out of 5
TownePlace Suites by Marriott Oshawa
1011 Bloor Street East, Oshawa, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 210 out of 323 reviews" "
Rating 8 - Good. 80 out of 323 reviews" "
Rating 6 - Okay. 15 out of 323 reviews" "
Rating 4 - Poor. 9 out of 323 reviews" "
Rating 2 - Terrible. 9 out of 323 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast left something to be desired, but overall a very nice hotel.
Stayed 1 night in May 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heated pool was a plus. The outdoor BBQ area was very clean with nice seating area. Overall nice property.
Stayed 2 nights in May 2024
Response from Duty Manger on 2024/5/19
Thank you for your feedback!We look forward to having you again

10/10 Excellent

Daniel, Belleville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from Duty Manager on 2024/5/19
Thank you for your feedback!We look forward to having you again

8/10 Good

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, pool was open. Having a kitchenette worked out great! Would highly recommend. All pros no cons
Stayed 1 night in May 2024
Response from Duty Manager on 2024/5/19
Thank you for your feedback!We look forward to having you again

10/10 Excellent

Robin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, large clean rooms
Stayed 2 nights in May 2024
Response from Duty Manager on 2024/5/19
Thank you for your feedback!We look forward to having you again

8/10 Good

Sapna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Duty Manager on 2024/5/19
Thank you for your feedback!We look forward to having you again

10/10 Excellent

Zafrin

Stayed 1 night in Apr 2024

8/10 Good

David

Stayed 1 night in May 2024
Response from Duty Manager on 2024/5/19
Thank you for your feedback!We look forward to having you again

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed it all
Stayed 1 night in May 2024
Response from Duty Manager on 2024/5/19
Thank you for your feedback!We look forward to having you again

10/10 Excellent

john

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly service.
Stayed 3 nights in Apr 2024
Response from Duty Manager on 2024/5/19
Thank you for your feedback!We look forward to having you again

10/10 Excellent

Carl

Stayed 1 night in Apr 2024
Response from Duty Manager on 2024/5/19
Thank you for your feedback!We look forward to having you again

10/10 Excellent

Sheila

Stayed 1 night in Apr 2024
Response from Duty Manager on 2024/5/19
Thank you for your feedback!We look forward to having you again

8/10 Good

Ajit

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Duty Manager on 2024/4/21
We appreciate you taking the time to review our property and look forward to the opportunity to have you back.

4/10 Poor

Lawrence, Nepean

Traveled with partner
Disliked: Amenities
The facility is okay, the issue is the price, way overpriced for the location and amenities. You’ll find better elsewhere.
Stayed 1 night in Apr 2024
Response from Duty Manager on 2024/4/17
We appreciate you taking the time to leave a review of the hotel.

10/10 Excellent

Lori

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and helpful. Thank you for a great stay.
Stayed 1 night in Apr 2024
Response from Duty Manager on 2024/4/17
Thank you for taking the time to leave your feedback and we hope to have you return soon.

10/10 Excellent

Esme

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities for a traveling family on a sports tournament weekend.
Stayed 2 nights in Apr 2024
Response from Duty Manager on 2024/4/12
Thank you for taking the time to review the hotel. We are glad you were able to enjoy all our hotel has to offer. We hope to see you soon.

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, great facilities. Crazy that it’s $425.00 a night, but that’s the way things are these days I guess.
Stayed 1 night in Apr 2024
Response from GSA on 2024/4/8
Thank you for you review, Blake! We appreciate your feedback and look forward to welcoming you back again soon :)

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 5 nights in Mar 2024
Response from Duty Manager on 2024/4/5
Thank you for feedback. We are looking forward to hosting you again in the future!

4/10 Poor

Meghan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2024
Response from Duty Manager on 2024/4/5
Thank you for feedback. We are looking forward to hosting you again in the future!

10/10 Excellent

Paul

Stayed 1 night in Mar 2024
Response from Duty Manager on 2024/4/5
Thank you for feedback. We are looking forward to hosting you again in the future!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Duty Manager on 2024/2/28
Thank you! Christine for your feeback. We hope to see you soon.

8/10 Good

Yaw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont like they put me in the accessible room and refused to change it.
Stayed 1 night in Feb 2024
Response from Duty Manager on 2024/2/5
Thank you for your feedback!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was 1st rate; quiet, comfortable. Beautiful hotel. My only negative: the height of my toilet seat from the floor was good for a child but not for an older man like myself.
Stayed 1 night in Jan 2024
Response from Duty Manager on 2024/2/2
Thank you for feedback. We are looking forward to hosting you again in the future!

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, fresh, clean. Great rooms. Great hot/cold breakfast. Great pool.
Stayed 1 night in Jan 2024
Response from Duty Manager on 2024/1/29
Thank you for your feedback! We hope you stay with us again

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: This hotel was in perfect proximity to a skating competition we were registered to participate in, only five minutes away by car. Getting back and forth was extremely easy, even in snow storm conditions (there is a large hill en route, for which I was glad to have my snow tires) and there was never a problem finding a parking spot. We were comfortable during our stay on very good beds and in a room with enough space for two. We enjoyed the free breakfast, along with a very good on-site dinner option (an excellent burger for me). Cons: Our bathroom door was a "barn" style door, and when you opened it it got stuck on the floor, which made it noisy and cumbersome to use. This was annoying but not a deal breaker. The main issue we had was with noise at night. We could hear thumping, chair scraping, footfalls, what sounded like water pouring, and murmuring voices in what seemed to be the room above us until as late as 3:00 a.m. The room doors also tend to slam. This made sleep spotty, a concern for both the person competing and the person in charge of driving us five hours to get back home. When I told the front desk person about the noise, she said she would have an engineer inspect the room; however, I pointed out that there are other reviews online talking about the same issue and I highly doubt they all stayed in the same room. I think the soundproofing issue is likely throughout the hotel. We will request an upper floor room if we stay at this location in future.
Stayed 3 nights in Jan 2024
Response from Duty Manager on 2024/1/19
Thank you for your valuable feedback!

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 1 night in Jan 2024
Response from Duty Manager on 2024/1/19
Thank you for your feedback!

8/10 Good

Angela, Keswick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Duty Manager on 2024/1/19
Thank you for your feedback!

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Duty Manager on 2024/1/5
Thank you for your feedback!

10/10 Excellent

Rolf

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023
Response from Duty Manager on 2023/12/28
Thank you for your feedback!

8/10 Good

kris

Stayed 1 night in Dec 2023
Response from Duty Manager on 2024/1/19
Thank you for your feedback!

10/10 Excellent

Hamish

Stayed 1 night in Dec 2023
Response from Duty Manager on 2024/1/14
Thank you for giving us the feedback!

10/10 Excellent

Jen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Service Manager on 2023/12/20
Hello Jen, Thank you For completing a survey on our behalf. We know how busy life can be and are appriciative of your feedback. We are looking forward to hosting you again in the future!

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Duty Manager on 2023/12/18
Thank you for your feedback! Hope to see you again.

8/10 Good

Mitch

Traveled with partner
Food wasn’t great but everything else was
Stayed 1 night in Dec 2023
Response from Duty Manager on 2023/12/23
Thank you for your feedback!

8/10 Good

Shannon

Stayed 1 night in Dec 2023
Response from Duty Manager on 2023/12/12
Thank you for your feedback!

10/10 Excellent

Michele

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The pool platform was nice and clean but I found the pool was not properly maintained. The staff at the morning breakfast seemed grumpy every morning but they were prompt on cleaning when people left there table
Stayed 2 nights in Nov 2023
Response from Guest Services Manager on 2023/12/5
Hello Michele,Thank you for taking the time to provide us with your feed back from your stay. we know how busy life can get and we are very apprecative of you completing the survey! I would also like to apologize for any inconvenice that you may have experienced in both the pool area and the breakfast area and hope that it was not a damper to your overall stay.We hope that when you are back in the area that you would choose the Towneplace Suites By Marriott Again! Thank you and have a wonderful day!

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Duty Manager on 2023/11/22
Thank you for your feedback! Hope to see you again.

2/10 Terrible

Ritta

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Never again!
Stayed 2 nights in Nov 2023
Response from Duty Manager on 2023/11/18
Thank you for your feedback!

8/10 Good

BRYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Duty Manager on 2023/11/7
Thank you for your feedback! Hope to see you again.

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Duty Manager on 2023/11/6
Thank you for filling the survey for us. We hope to see you again.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The long term rooms did not have ice buckets, but clerk gave me a couple of ice bags to fill with ice.
Stayed 1 night in Nov 2023
Response from Duty Manager on 2023/11/2
Thank you! for the feedback. Mr. Schichtel

10/10 Excellent

Peter

Traveled with family
Liked: Property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Duty Manager on 2023/10/22
Thank you for your feedback! Hope to see you again

10/10 Excellent

Lisa D'souza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Guest services Manager on 2023/10/9
Hello Lisa! Thank you for taking the time complete a survey on our behalf! It is a great feeling to know that you have enjoyed your time on our property! Happy Thanksgiving and we hope to have the chanceto host you again soon!

8/10 Good

JACINTO, Chino

Liked: Property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Duty Manager on 2023/9/28
Thank you for your review, Jacinto! We're delighted you enjoyed your stay. We appreciate your feedback and hope to welcome you back again soon! :)

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We like the patio area in the back with the fire pit. We also liked our room with the kitchenette..
Stayed 2 nights in Sep 2023
Response from Duty Manager on 2023/10/28
Thank you for providing the feedback!

10/10 Excellent

Melissa

Stayed 1 night in Sep 2023
Response from Duty Manager on 2023/9/23
We are happy to hear you had a good stay and we look forward to welcoming you back again soon!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and good breakfast included.
Stayed 2 nights in Sep 2023
Response from GSA on 2023/9/8
Thank you for your review, Michelle! We're delighted you enjoyed your stay. We appreciate your feedback and hope to welcome you back again soon! :)

10/10 Excellent

CONSTANTIN

Liked: Cleanliness, staff & service, property conditions & facilities
Everything seems to work perfectly
Stayed 1 night in Sep 2023
Response from Operations Manager on 2023/9/6
We appreciate you taking the time to share your feedback and hope to see you again soon!