Suite, Multiple Beds | Desk, blackout drapes, iron/ironing board, free WiFi
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Reviews of Holiday Inn Express & Suites Oshawa Downtown - Toronto Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Oshawa Downtown - Toronto Area, an IHG Hotel
67 Simcoe Street North, Oshawa, ON

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1003 reviews" "
Rating 8 - Good. 326 out of 1003 reviews" "
Rating 6 - Okay. 75 out of 1003 reviews" "
Rating 4 - Poor. 38 out of 1003 reviews" "
Rating 2 - Terrible. 23 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Traveled with family
Liked: Staff & service, property conditions & facilities
Nice clean room.
Stayed 1 night in May 2024
Response from Victoria on 2024/5/19
We are pleased you enjoyed your stay. Thank you for taking the time to leave a great review.

10/10 Excellent

Norm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Amanda on 2024/5/16
Thank you, Norm! Your feedback is greatly appreciated.

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was great, helpful and really friendly. The breakfast was great with lots of choice. We enjoyed the pool that it went from shallow to deep and it was a good temperature. The chairs in the breakfast cornor were old and not comfortable. There were lots of homeless people in the area around the hotel.
Stayed 2 nights in May 2024
Response from Amanda on 2024/5/15
Thank you, Jan! We appreciate you taking the time to leave a detailed review of your stay. We are thrilled that you enjoyed the pool as well as our Express Breakfast!

10/10 Excellent

Kale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, friendly staff, warm pool, and safe parking
Stayed 1 night in May 2024
Response from Amanda on 2024/5/10
Thank you, Kale. Your feedback is greatly appreciated. We're thrilled that you enjoyed your stay with us!

8/10 Good

Ninad

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in downtown Oshawa. Very friendly staff.
Stayed 2 nights in May 2024
Response from Amanda on 2024/5/10
Thank you, Ninad! We appreciate your kind words about the staff and you taking the time to leave us a review.

10/10 Excellent

Stephanie, Kingston

Traveled with partner
Liked: Property conditions & facilities
Close to Oshawa train station. Easy access to local restaurants and shopping. Efficient check in process. TV in room was poor quality otherwise everything else was great!
Stayed 1 night in May 2024
Response from Victoria on 2024/5/5
Thank you for taking the time to write a great review. We are thrilled that your stay met your expectations.

8/10 Good

Justin

Liked: Staff & service, property conditions & facilities
Friendly helpful staff, modern decor, uderground parking available. Hotel not in a very nice part of town.
Stayed 1 night in Apr 2024
Response from Amanda on 2024/5/2
Thank you, Justin. We appreciate your feedback.

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees were so welcoming and friendly. Good breakfast. Will definitely stay there again!
Stayed 4 nights in Apr 2024
Response from Amanda on 2024/5/2
Thank you, Vicki! We appreciate you taking the time to leave a detailed review of your stay. We're glad you enjoyed our Express Breakfast, and we hope to see you again.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Amanda on 2024/5/2
Thank you, Barbara! We appreciate your feedback.

10/10 Excellent

Céline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Victoria on 2024/4/28
Thank you for taking the time to leave us such a great review. We are thrilled to hear that your stay went well and hope to welcome you back soon.

10/10 Excellent

Pierre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, surrounding area doesn't look that safe.
Stayed 1 night in Apr 2024
Response from Victoria on 2024/4/21
We are thrilled to hear you enjoyed your stay with us. Thank you for the kind review.

8/10 Good

Lynda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Employee Daniel was very congenial and helpful.
Stayed 1 night in Apr 2024
Response from Victoria on 2024/4/20
Thank you for your kind review. We will pass this on to the agent who helped you.

8/10 Good

cory

Traveled with partner
Liked: Cleanliness, staff & service
During breakfast i watched an army of ants walking across the floor towards the kitchen other then that my stay was great and i have zero complaints
Stayed 1 night in Apr 2024
Response from Amanda on 2024/4/16
Thank you, Cory. We appreciate you taking the time to leave us a review. This has been addressed with the appropriate department.

10/10 Excellent

Hailey

Stayed 2 nights in Apr 2024
Response from Victoria on 2024/5/5
Thank you for the good review, Hailey. We are glad you enjoyed your stay with us.

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and the property was very clean.
Stayed 2 nights in Apr 2024
Response from Victoria on 2024/4/14
Thank you taking the time to leave us a good review. Hopefully we will see you again soon.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Was just easy and that’s what we want.
Stayed 1 night in Apr 2024
Response from Amanda on 2024/4/12
Thank you, Wayne! We appreciate you taking the time to leave a detailed review.

10/10 Excellent

Patient

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time my family and I are very satisfied with the way the service is offered
Stayed 3 nights in Mar 2024
Response from Victoria on 2024/4/6
We are very pleased to hear that your stay went well. We appreciate the time you took to leave such a nice review.

10/10 Excellent

Patricia

Traveled with family
Liked: Property conditions & facilities
Was great close to the hospital.
Stayed 2 nights in Mar 2024
Response from Amanda on 2024/4/4
Thank you, Patricia! We appreciate your feedback.

10/10 Excellent

Kemi

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice quiet area ,staff was friendly and house keeping was always on time
Stayed 4 nights in Mar 2024
Response from Amanda on 2024/4/2
Thank you, Kemi for taking the time to leave us a review. Your kind feedback has been shared with the staff!

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean staff were friendly. Gentleman at desk when I checked in was friendly. Pool was nice and breakfast was satisfactory
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/28
Thank you, April! We appreciate you taking the time to leave us a detailed review of your stay. We hope to see you again soon!

6/10 Okay

Becca

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/26
Thank you, Becca. We appreciate your feedback.

10/10 Excellent

Aaron

Stayed 2 nights in Mar 2024
Response from Amanda on 2024/4/10
Thank you, Aaron. We appreciate you taking the time to leave us a review.

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and easy underground parking. Nice pool too.
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/14
Thank you, Kevin! We appreciate you taking the time to leave us a review. We are thrilled to hear you enjoyed our Express Breakfast and the pool.

2/10 Terrible

M. N.

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/14
Thank you for your feedback.

6/10 Okay

Trevor

Traveled with family
Liked: Staff & service, amenities
Rooms were clean and newer looks like typical hotel Pillows suck Pool was a nice except the stud earring I steped on Breakfast looked good but was hard to enjoy after long hair found in eggs, no hair nets being worn
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/13
We appreciate your feedback, Trevor. Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. We will follow up with the appropriate departments regarding the concerns mentioned in your review.

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Mar 2024
Response from Amanda on 2024/3/11
Thank you, Adam. We appreciate you taking the time to leave us a review.

8/10 Good

jason

Stayed 2 nights in Mar 2024
Response from Amanda on 2024/3/25
Thank you, Jason! Your feedback is greatly appreciated.

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very convenient for the venue we were visiting.
Stayed 2 nights in Feb 2024
Response from Amanda on 2024/3/4
Thank you, Tanya! We appreciate your feedback.

10/10 Excellent

Holly

Stayed 2 nights in Feb 2024
Response from Amanda on 2024/3/21
Thank you, Holly, for taking time out of your day to leave us a review!

8/10 Good

Shannon

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Amanda on 2024/2/29
Thank you, Shannon! We appreciate you taking the time to leave us a review.

8/10 Good

Lori

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Amanda on 2024/2/28
Thank you, Lori. We appreciate your feedback!

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Amanda on 2024/2/26
Thank you, Dana! Your feedback is greatly appreciated.

10/10 Excellent

Terri Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024
Response from Amanda on 2024/2/26
Thank you, Terri Lynn! We appreciate your feedback.

10/10 Excellent

Theresa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It couldn’t have been better! The staff, second to none. Rooms so clean and spacious, breakfast delicious! We will be back soon!
Stayed 1 night in Feb 2024
Response from Amanda on 2024/2/26
Thank you, Theresa for leaving a detailed review! We appreciate you taking the time to share your experience at our property, including the staff, the room and the Express Breakfast!

10/10 Excellent

Anojan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the reception was so accommodating and patient.
Stayed 1 night in Feb 2024
Response from Amanda on 2024/2/20
Thank you, Anojan. We appreciate your feedback about the staff.

10/10 Excellent

Senthilkumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and Quiet . Breakfast was good.
Stayed 2 nights in Dec 2023
Response from Amanda on 2024/2/20
Thank you, Senthilkumar! We appreciate you taking the time to leave us a review.

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE
Very nice, clean, new hotel. Room was VERY spacious!
Stayed 1 night in Feb 2024
Response from Amanda on 2024/2/13
Thank you, Eric! We appreciate you taking the time to leave a detailed review of your stay.

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Would recommend.
Stayed 2 nights in Feb 2024
Response from Amanda on 2024/2/13
Thank you, Matt! We hope to see you again soon.

2/10 Terrible

Nicole

Stayed 1 night in Feb 2024
Response from Amanda on 2024/2/13
Thank you, Nicole. We appreciate your feedback.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Amanda on 2024/2/13
Thank you, Tracy!

10/10 Excellent

Jeff

Liked: Staff & service, property conditions & facilities
Nice stay here. Went to a concert and we were able to walk there. Good food at Wendel Clark’s restaurant. All good.
Stayed 1 night in Feb 2024
Response from Amanda on 2024/2/8
Thank you, Jeff! We appreciate you taking the time to leave a detailed review of your stay.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A birthday present
My family and I spent a night for my oldest daughter's birthday. The pool was the center of attraction, especially being warm for the winter. Would definitely recommend.
Stayed 1 night in Jan 2024
Response from Amanda on 2024/1/25
Thank you! We appreciate you taking the time to leave a detailed review of your stay with us. We hope to see you again soon!

8/10 Good

Brodie

Traveled with family and small children, Traveled with family
Good location and parking. Pool down for maintenance which was very disappointing
Stayed 1 night in Jan 2024
Response from Amanda on 2024/1/25
Thank you, Brodie. We appreciate your feedback.

8/10 Good

Maggie

Stayed 1 night in Jan 2024
Response from Amanda on 2024/1/25
Thank you Maggie! Your feedback is greatly appreciated.

6/10 Okay

Rana

Stayed 2 nights in Jan 2024
Response from Amanda on 2024/1/25
Thank you, Rana. We hope to make your next stay 5/5!

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying clean and good breakfast
Stayed 2 nights in Jan 2024
Response from Amanda on 2024/1/17
Thank you, Donna! We are happy you enjoyed your stay, as well as our Express Breakfast. We hope to see you again soon.

6/10 Okay

Verified traveler

Business traveler
Disliked: Room comfort
Location was convenient for our business travels. Not the best weekend to stay as there was a hockey team staying at the hotel and the children were very loud and disruptive running up and down the halls yelling out and slamming doors for hours. Very disrespectful for others trying to have a quiet evening. Half the channels on the tv were locked for some reason not much a selection to pick from.
Stayed 2 nights in Jan 2024
Response from Amanda on 2024/1/15
Thank you, we are glad to hear our location was convenient for your business travels! Thank you for bringing the issues experienced to our attention, they have been addressed with the appropriate departments.

8/10 Good

Ron, Ottawa

Stayed 1 night in Jan 2024
Response from Amanda on 2024/2/3
Thank you, Ron!

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Amanda on 2024/1/9
Thank you, Anne! Your feedback is greatly appreciated.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Here!
A great stay. Comfortable bed. Clean hotel. Nice hot breakfast. Totally recommend this hotel.
Stayed 1 night in Jan 2024
Response from Amanda on 2024/1/9
Thank you, Dianne. We are delighted you enjoyed our hotel and Express Start Breakfast. Thank you for leaving a review!