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Reviews of HG Cozy Hotel No.86 Tennoji

3 out of 5
HG Cozy Hotel No.86 Tennoji
2-4-18 Tennoji, Kita Abeno-ku, Osaka, Osaka

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 4 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Oct 2019

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
The place it's very close to train station and local stores just 3 minutes walking. Also rooms separated for privacy. Like this place.
Stayed 3 nights in Jan 2020

6/10 Okay

Kianna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Cozy room, "Uncozy" Service
Had a great stay, the room was great. The area was conveniently located. My room was very clean. Everything was working fine. My main issue was that my service was poor because I had issues activating my SIM card and I got laughed at by 3 of the staff members for my mistake. Unfortunately, I was not concerned about getting their names. They tried their best to help me, and I wouldn't have been upset if they just did it with a smile, instead of laughing because it wasn't funny to me. I contacted them about the issue afterward because I didn't feel comfortable to come to the front desk again after my check-in. Also, I never got an apology for their unprofessional behavior contacting them afterward. Also, my small suggestion would be to have an English native check the mistakes on the signs and instructions because there were some grammar issues that can be confusing for English speakers.
Stayed 7 nights in Jul 2019

10/10 Excellent

kei

Stayed 1 night in Nov 2019

10/10 Excellent

RUI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from 李 on 2020/1/5
今回当ホテルをお泊まり頂きありがとうございました。 またよろしくお願いいたします。

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
トイレにウォシュレットがあれば最高です。
Stayed 5 nights in Nov 2019
Response from ii on 2019/12/9
お忙しい中評価ありがとうございます。お客様が当施設で素敵な時間を過ごせたことを願っています。この度はHG Cozy Hotelのご利用ありがとうございました。またお待ちしています！

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
房間整齊清潔，基本設施齊備。不足之處是房間內没有茶杯及毛巾供住客使用，設施略嫌不足。另外地下大堂消毒藥水味太過濃，有刺鼻感覺。其餘一齊也很好。
Stayed 4 nights in Oct 2019
Response from ii on 2019/12/9
感谢您与我们在一起以及您的评论。 希望您和日本过得愉快。 我们期待您的下次光临！

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totalmente recomendado
Me fue muy bien , queda a dos cuadras de la estación de tren , que siempre está con poca gente . El hotel súper limpio tiene lavadora microondas , refri , tv hd y wi fi. No me quejo en nada muy buen hotel no tuve ningún problema
Stayed 3 nights in Oct 2019
Response from ii on 2019/12/9
Gracias por quedarte con nosotros y por tu comentario. Esperamos que haya tenido una excelente estadía allí y en Japón. ¡Esperamos su próxima visita!

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
セルフチェックインが便利でした。
Stayed 2 nights in Oct 2019
Response from ii on 2019/12/9
お忙しい中評価ありがとうございます。お客様が当施設で素敵な時間を過ごせたことを願っています。この度はHG Cozy Hotelのご利用ありがとうございました。またお待ちしています！