Property entrance

Reviews of FDS Tennoji Hotel

FDS Tennoji Hotel
7-10, Horikoshicho, Tennoji-ku, Osaka, Osaka

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 29 reviews" "
Rating 8 - Good. 11 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Howard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice accommodation in a good location. My only negative comment is that the air conditioning in both our rooms was much too noisy.
Stayed 1 night in Sep 2019

8/10 Good

Desiré

Traveled with group
Liked: Cleanliness
Excellent location
We were very happy with the location as it is close to Tennoji station. Also withing walking distance of other tourist attractions we wanted to visit. Bath room was awesome! There was a draft in the bedroom tho.
Stayed 5 nights in Mar 2020
Response from Ryo on 2020/3/22
Dear Desiré, Thank you very much for your stay at FDS Tennoji Hotel. We're glad to hear that you satisfied with location and accessibility to various tourist spots. Indeed, many guests who stayed at this accommodation evaluates these points positively. Meanwhile, we're very sorry for the inconvenience you had at the bedroom. we would like to consider this with our staff and see what we can improve, such as add more insulation. Again, we strongly appreciate your visit to FDS Tennoji Hotel. Thank you.

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
フロントは有りませんが不自由は致しませんでした。
Stayed 4 nights in Feb 2020
Response from Ryo on 2020/3/14
この度は、FDS天王寺ホテルをご利用いただきまして、誠にありがとうございました。 フロントデスクのない無人施設の仕様に、不自由なくご滞在いただけましたこと、安堵いたしました。 また、お客様のご評価が概ね肯定的だった点も、スタッフ一同嬉しく存じます。 改めまして、天王寺近辺であまたある宿泊施設のうち、当施設をお選びいただきましたこと、 厚く御礼を申し上げます。

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Ryo on 2020/2/23
Dear Value Guests, Thank you very much for staying at FDS Tennoji Hotel. While we're relieved that your stay at the accommodation was fairly positive, we strongly regret failing to receive maximum score 5: your evaluation was 4 out of 5. We would like to make any improvement we can and aim to provide our customers with even higher levels of satisfaction. We hope that you will provide us with an opportunity to welcome you back in the future. Thank you very much for staying and leaving a feedback for us.

8/10 Good

Chi Peng

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
房間不大但小巧乾淨
房間小巧乾淨,該有的都有,除了有洗衣機,廚房還有提供簡單調料,對於要待很多天的旅客算是不錯的選擇
Stayed 1 night in Jan 2020
Response from Ryo on 2020/2/18
Dear Chi Peng, We would like to express our greatest thanks for staying at FDS Tennoji Hotel. We also appreciate your detailed feedback as this makes us easier to review what're our accommodation's advantages and disadvantages. As mentioned in your feedback, it may be true that well equipped kitchen tools as well as other furniture and amenities will be convenient and comfortable for those who'll stay in a long period. A sense of room being well-equipped is what we've been focused in managing the accommodation, thus we're very glad that our approach wasn't wrong. Meanwhile, we're sorry that you had an inconvenience in small room. It's true that the room is quite compact, but it's difficult to expand the room as this may take great amount of cost and time. Anyway, we eagerly anticipate your next visit and look forward to serving you again. We would like to express our sincere thanks for choosing our place. Sincerely yours,

10/10 Excellent

CHOK HIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
比想像中好多,高性價比,值得推介~房間大快乾淨
大門口
離開時要記得自助清垃圾呢
Stayed 2 nights in Jan 2020
Response from Ryo on 2020/2/18
Dear CHOK HIM, Thank you very much for your stay at FDS Tennoji Hotel and leaving your comments on what you felt at the accommodation. Also, we're very sorry for the late reply. We're very glad to hear you enjoyed your stay and we're very happy for you syaing that our accommodation is well worth recommendation. Your favorable comments has warmed our hearts and we will strive for excellence in our service. We eagerly anticipate your next visit and look forward to serving you again. Thanks a lot and best wishes! Sincerely yours,

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020
Response from Ryo on 2020/2/18
Dear Value Guests, Thank you very much for your stay at FDS Tennoji Hotel. while we're relieved to see that you satisfied with your stay, we regret missing to fully satisfy you as your evaluation was 4 out of maximum 5 score. We hope you will give us another chance during your future trips. Thank you for your feedback and many apologies for the late reply. Sincerely yours,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Ryo on 2020/1/12
Dear Value Guests, The staffs and I would like to thank you for choosing our place to spend your precious time here. We would also like to thank you for your quick follow-up and kind comments. Your favorable comments, especially rating maximum score 10 for your stay at our accommodation, has warmed our hearts and we will strive for excellence in our service. We eagerly anticipate your next visit and look forward to serving you again. Thank you. Sincerely yours,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Ryo on 2020/1/7
Dear Value Guest, Thank you very much for your review. The Management and Staffs would like to thank you for the wonderful evaluation. We would highly appreciate you recommending our place to your friends and family. We are looking forward to your next visit!Thank you for your favorable feedback. It really means a lot to us and it warms our hearts! We look forward to your next visit. Sincerely yours,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Ryo on 2019/12/27
Dear Guests, Thank you very much for choosing our FDS Tennoji Hotel among numbers of accommodation at Osaka city. We also appreciate your review. It's a great honor to receive this kind of max-score evaluation. Your favorable comments has warmed our hearts and we will strive for excellence in our service. We eagerly anticipate your next visit and look forward to serving you again. If you like Osaka, and have another opportunity to visit again, please don't forget that we'll be very welcome to extend our hospitality to you. Thank you very much for your stay. Sincerely yours,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
リーズナブルで良かったですが、大人3人には少し狭かった
Stayed 1 night in Dec 2019
Response from Ryo on 2020/1/7
この度は当施設をご利用いただきまして、誠にありがとうございました。 また、せっかくレビューを残していただいたにもかかわらず、 ご返信が遅れましたこと、大変失礼いたしました。 当施設の広さにつきまして、定員は最大3名様ですが、3名でお泊まりになる場合、 窮屈に感じる場合がございます点は事実でございます。 お部屋の狭さによって、ご不便をお掛けしましたこと、誠に申し訳ございませんでした。 一方で、価格面で嬉しいお言葉を頂戴しましたことは、民泊運営の励みになります。 天王寺駅周辺には多数の競合施設様が存在する中、 コストパフォーマンスでお褒めのお言葉をいただきましたことは、 大変幸いに存じます。 またのご来館をスタッフ一同、心よりお待ち申し上げております。 改めまして、当施設のご利用厚く御礼申し上げます。

10/10 Excellent

Zhao

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
设备齐全,小房间也很舒服
Stayed 3 nights in Dec 2019
Response from Ryo on 2019/12/27
Dear Zhao, Thank you for choosing us among the many available places. We would like to thank you for your swift reply and are deeply obliged to you for your kind compliments. It is very delighted to receive maximum score 10. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We eagerly await your kind return in the near future. On behalf of the staffs, I would like to express my gratitude for your patronage and your compliments. Once again, we would like to express our sincere thanks for choosing our place. Sincerely yours,

8/10 Good

Leo

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Ryo on 2019/12/27
Dear Leo, Thank you very much for staying at FDS Tennoji Hotel and taking your time for leaving your review. We're very sorry for the late reply despite you wrote your post-stay feedback. The Management and Staffs would like to thank you for the positive evaluation. We would highly appreciate you recommending our place to your friends and family. We are looking forward to your next visit! Thank you. Warm regards,

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Que praticidade, tudo muito novo e funcional. Para estadias de mais dias como a nossa, ficamos 7 dias, deveria ter uma limpeza.
Stayed 7 nights in Oct 2019
Response from Ryo on 2019/11/14
Dear Guests, Thank you very much for staying at FDS Tennoji Hotel. We're relieved to hear that we received maximum score 5, and this is a great honor. We're very glad that you seemed to enjoy your stay at this accommodation, so we would like to inform your positive evaluation to our Management Department and cleaning staff. We strongly appreciate your visit at FDS Tennoji Hotel. Warm regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
很棒!唯一美中不足
離天王寺站、商圈很近,非常熱鬧,但路線要走對,第一天照著googla map走巷子有點繞走了蠻久但之後走外圍就真的非常近又簡單的路線,房間很舒適一般家裡會用到的東西幾乎都有,但有一個蠻嚴重的缺點就是冷氣水管滴水非常的大聲半夜會被聲音吵醒,雖然後面幾天有找到方法解決但這方法冬天不適用,希望飯店能改善這項缺點,除了這點其他都近乎完美,很喜歡。
Stayed 4 nights in Oct 2019
Response from Ryo on 2019/11/14
Dear Guests, Thank you very much for staying at FDS Tennoji Hotel and leaving your comments. Overall, it seems that you enjoyed your stay at our accommodation, and we're glad to hear your positive voices. However, we're very sorry for the inconvenience regarding the noise caused from the air conditioner. Usually, if you switch off the air ventilation system or open the window slightly, you can mitigate the noise. We'll inform this to our supervisors and ask whether we can improve it. We look forward to the pleasure of welcoming you back on your future visits. Thank you. Sincerely yours,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from Ryo on 2019/11/14
Dear Guests, The staffs and I would like to thank you for choosing our place to spend your precious time here. We would also like to thank you for your evaluation, rating maximum 10 points. Your favorable evaluation has warmed our hearts and we will strive for excellence in our service. We eagerly anticipate your next visit and look forward to serving you again. Best wishes! Sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フリースタイルで、下手なビジネスホテルより全然コスパがいい
Stayed 3 nights in Oct 2019

10/10 Excellent

Ka Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体不錯,但廁所太細,不太方便
Stayed 5 nights in Aug 2019

10/10 Excellent

Chia Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
下次會在來
天王寺站交通便利,可買食材自煮!對家庭旅遊非常經濟實惠的住宿環境
Stayed 4 nights in Aug 2019

10/10 Excellent

juiling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Jul 2019

8/10 Good

KWOK HANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常好的飯店, 只是本人睡不慣他他米, 令第一天的睡眠質素欠佳, 但及後每天都是五秒入睡!
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離地鐵和jr很近交通方便,走路也可以到life超市採買,近一點的天王寺公園裡也有超市,房間略小不過兩大一小算夠用 廁所有烘衣功能,晚上洗好衣服早上起來都乾了 往全家的轉角處有一間Chloe salon,染髮便宜服務又好一個半小時就搞定,有多餘時間可以去試試
Stayed 6 nights in May 2019

6/10 Okay

Verified traveler

Stayed 7 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
とてもきれいで設備も整っていて良かったです
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
初めてアパートホテルを利用しましたが良かったです。
Stayed 1 night in May 2019

10/10 Excellent

sachie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019