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Reviews of bnb+ Tsuruhashi - Hostel

1 out of 5
bnb+ Tsuruhashi - Hostel
3-1-19 Higashiobase, Higashinari-ku, Osaka, Osaka

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 196 reviews" "
Rating 8 - Good. 65 out of 196 reviews" "
Rating 6 - Okay. 17 out of 196 reviews" "
Rating 4 - Poor. 4 out of 196 reviews" "
Rating 2 - Terrible. 3 out of 196 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Cristina

Liked: Staff & service
Disliked: Property conditions & facilities
Cannot use the tv in the common are, one man from staff clipped his toenails in the area you eat and cook! - 2 of the 4 toilets not working. The rest of the staff was very nice.

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hostel! Very close to tsuruhashi station, and there's a convenience store right next door. Check in was quick and easy, and the areas are bigger than the pictures make it seem. Everything was clean and comfortable, definitelly recommend!
Stayed 1 night in Mar 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hostel. All the beds come with curtains. The common room is big and has a kitchen/fridge/microwave but no cooking stove. The bathrooms are kept clean. A few stains on the carpet/chairs but nothing serious. Overall a good hostel and i will come back :)
Stayed 2 nights in Nov 2023
Response from t on 2023/11/24
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay at our hostel. It's wonderful to know that you appreciated the curtains on the beds, the spacious common room with kitchen amenities, and the cleanliness of the bathrooms.We take note of your mention about some stains on the carpet and chairs, and we appreciate your understanding. Your feedback is valuable to us, and we'll make sure to address these minor issues to enhance the overall experience for our guests.We look forward to welcoming you back on your next visit! If you have any specific suggestions or preferences for your future stays, please feel free to let us know. Safe travels, and thank you for choosing our hostel!

8/10 Good

Siddra, Canada

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We booked a private room for 2, it was very nice. It felt very safe. The location is great , 3 min walking distance from tsuruhashi station. There is also a convenience store downstairs open 24/7. You are not allowed to eat /drink in the room. Also , you have to be quite in the room since its a dorm. The biggest con is that there is no elevator, we had a huge bag to carry up to the second floor! You can always ask help if needed.
Stayed 5 nights in Jun 2019
Response from Sun on 2019/7/6
Thank you very much for your review of your recent stay at our guest house. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our service and facility that need updating. Your kindness is highly appreciated!

10/10 Excellent

YU-RUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal stay
Our first time to Japan and we couldn't have found a better place. Conveniently located near the metro stations and ticket discount store. Onsen and Life super market 10-15 min walk. Friendly staff.
Stayed 4 nights in Apr 2019
Response from Sun on 2019/6/18
Thank you for sharing your grate review! We are glad to hear that you were satisfied with our services. We hope we was able to help you to enjoy staying Osaka. Also I will see you later hopefully.

8/10 Good

Chee Sheng

Liked: Staff & service, property conditions & facilities, room comfort
Acceptable dorm hotel
This is a dormitory style hotel. If you want you can interact with new faces quite a fair bit. Most of the rooms are on the 2nd and 3rd floors, but there isn't an elevator. However, if you are backpacking it shouldn't be that much of a problem. The nearby facilities are pretty okay. Food are just a few steps away. And the premises have a washing machine + dryer, makes it convenient for travellers that are staying for long period of time.
Stayed 3 nights in May 2019
Response from Sun on 2019/5/27
Thank you very much for your review of your recent stay at our guest house. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about our service and facility that need updating. Your kindness is highly appreciated!

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Convenience, good hospitality, near train station
Stayed 3 nights in Mar 2019
Response from Sun Village Tsuruhashi on 2019/3/23
We were delighted to read your good review of our guest house! We appreciate your patronage and look forward to having you back again soon.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very nice. The share room is very cozy and the dorm is quiet. The whole environment is very clean. It is also very convenient, its next to family mart and near to the mtr station. I will definately come back again.
Stayed 4 nights in Dec 2018
Response from Sun Village Tsuruhashi on 2019/1/3
Thank you for sharing the beautiful comment and that we appreciate you for using our guest house! It will be honored to serve you for making your satisfaction as it is our priority!! If you have any opportunities to visit Osaka someday, please come our guest house again!

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018
Response from Sun Village Tsuruhashi on 2018/12/29
Thank you for giving us the good evaluation! We think you had a good experience while you stayed in our guest house! Your kindness for us is highly appreciated!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!
This hostel is big and has many bunks! Regular bunks-not the capsule type. Very warm and cozy feel to it and plenty of toilets and shower rooms-so no waiting around :) many food shops and stores nearby. I highly recommend here :D
Stayed 16 nights in Dec 2018
Response from Sun Village Tsuruhashi on 2018/12/29
Thank you for sharing your feedback regarding your stay! We are continually trying to improve the variety and quality that we offer. Thank you for staying at our guest house and we hope that you will consider us for your next trip!

8/10 Good

Tser Puan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Sun Village Tsuruhashi on 2018/12/21
Thank you for giving us the good evaluation! We think you had a good experience while you stayed in our guest house! Your kindness for us is highly appreciated!

6/10 Okay

J

slipper smelling.. overally not bad.
Stayed 1 night in Dec 2018
Response from Sun Village Tsuruhashi on 2018/12/8
Thank you very much for choosing to stay with us in our guest house. We regret that we were unable to meet your expectations such as smelling about slippers and have taken your points into consideration for possible improvements in the future. We truly hope to have the opportunity to welcome you back on another visit to Osaka, and wish you a great day ahead.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
The beds were very comfortable and the curtains kept the room dark so slept very well.
Stayed 2 nights in Nov 2018
Response from Sun Village Tsuruhashi on 2018/11/16
Thank you for selecting us out of the many possible places here! We would also like to thank you for your quick follow-up and kind comments. Your favorable comments has warmed our hearts and we will strive for excellence in our service. We eagerly anticipate your next visit and look forward to serving you!

10/10 Excellent

Septi, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near JR station, about 250m walk. Although we were staying in private room, we need to be very quiet cause the partition is not fully covered. Overall, it’s a good stay. Friendly and helpful staffs. Thumbs up for the services 👍👍👍
Stayed 1 night in Nov 2018
Response from Sun Village Tsuruhashi on 2018/11/16
Thank you for spending time commenting positive feedback! It's our pleasure to welcome you to our guest house and we do really happy to know that you enjoyed your time here. We will keep improving and giving our guests better welcoming. Hopefully we could have a chance to greeting you again in the near future!

8/10 Good

wunderbard, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my first experience to stay in a dorm so my opinion might be slightly biased. However I thoroughly enjoyed my stay in Sun Village as it has all the necessary facility to make my short stay comfortable. The best part is there is a Family Mart under the hostel which makes it convenient to get any midnight snack or drinks when hunger strikes! ;-)
Stayed 2 nights in Nov 2018
Response from Sun Village Tsuruhashi on 2018/11/13
We were delighted to read your good review of our guest house! We appreciate your patronage and look forward to having you back again soon!

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo weekend in osaka
Awesome location and house close walking distance to subway and attractions. Host are super nice and accomodating making you feel like family.
Stayed 1 night in Oct 2018
Response from Sun Village Tsuruhashi on 2018/10/30
Thank you for sharing the beautiful comment and that we appreciate you for using our guest house! It will be honored to serve you for making your satisfaction as it is our priority!! If you have any opportunities to visit Osaka someday, please come our guest house again!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Sun Village Tsuruhashi on 2018/10/30
Thank you for giving us the good evaluation! We think you had a good experience while you stayed in our guest house! Your kindness for us is highly appreciated!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ace!
As always I really like it here It's located in a great spot, and clean and cheap
Stayed 1 night in Oct 2018
Response from Sun Village Tsuruhashi on 2018/10/18
Thank you for sharing your comment! Your comment will be our great motivation to serve and offer better service you again! Please let us know if you visit Osaka again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot
Looks brand new and very clean Regardless to the minor fact that you need to make you own bed ( unless you pay someone to do that) the location , price and cleanliness are great !
Stayed 1 night in Oct 2018
Response from Sun Village Tsuruhashi on 2018/10/18
Thank you for sharing the beautiful comment! We appreciate you for using our guest house! If you have any opportunities to visit Osaka someday, please come our guest house and let us serve you again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice !
Nicely located close to the station and Korea town in Osaka The place was clean and felt brand new. Overall I thought it was lovely and will book again if im back
Stayed 1 night in Oct 2018
Response from Sun Village Tsuruhashi on 2018/10/12
Thank you for sharing your comment and using our guest house! your comment is useful for us to know how our customers like our service! If you have any opportunities to visit Osaka someday, please come our guest house and let us serve you again!

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018
Response from Sun Village Tsuruhashi on 2018/10/12
Thank you for giving us the good evaluation! We are looking forward to seeing you again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I've stayed here multiple times. Everyone I encountered was friendly and welcoming. Comfortable, clean, and great value. Highly recommended.
Stayed 3 nights in Sep 2018
Response from Sun Village Tsuruhashi on 2018/10/3
Thank you for sharing your comment! Your comment will be our great motivation to serve and offer better service you again! Please let us know at anytime if you visit Osaka again!

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Clean, Great Location, Friendly Service
I love Sun Village. First of all, the service is top-notch. Everyone at the front desk speaks good English and is so welcoming. Special thanks to Masa and Megumi. The cleaners also do a great job. The place is pretty much spotless. The bathrooms are bright and clean. The rooms are cool and comfortable. The public area is okay. I just wish they had a dining table. Lockers would be nice too. But other than that, everything is perfect. It's super close to the subway and Osaka loop line. Plus, there's a Family Mart next door. I'll definitely be back.
Stayed 1 night in Sep 2018
Response from Sun Village Tsuruhashi on 2018/10/3
Thank you for sharing your comment and using our guest house! your comment is very useful for us to know how our customers like our service! Furthermore, let us think about a dining table for a better service. Also, we are grad to inform you that we love all of foreign tourists such as you as nice and gentle american !

6/10 Okay

J, California, USA

Liked: Cleanliness, property conditions & facilities, room comfort
This is a very large hostel in a section of Osaka that seems to be filled with Pachinko places. It is next to a Family Mart on a pretty deserted street. The room, bathroom and shower were extremely clean. The beds were very large: no locker but a thick privacy curtain. No rowdy guests while I was there (1 night) so I had no problem sleeping. Because of the size it felt rather impersonal- just check in and out and not much info from the staff about anything else. I asked for directions and they did their best to help though. The hostel is on the second floor and there is a flight of stairs to go up with no elevator. However, the staff will help you carry your luggage if you ask them. So safe, clean, close to the metro line and a good price. As long as you're not looking for charm, character and homeliness (that sort of thing) it is a good deal.
Stayed 1 night in Jul 2018
Response from Sun Village Tsuruhashi on 2018/7/12
Thank you for sharing your valuable comment. We always strive to provide comfortable environment for all of our customers. Your kindness and understanding is highly appreciated. Sincerely,

8/10 Good

Rui, Singapore

Liked: Staff & service, property conditions & facilities, room comfort
Good location
It's very near tsuruhashi station, quiet environment. It's very near to Family mart, therefore you can always grab a bite before you start your day. It will be better that they provide lockers for storage of important belongings. Overall its a good experience.
Stayed 5 nights in May 2018
Response from Sun Village Tsuruhashi on 2018/6/22
Thank you for your valuable comments. When you come to Osaka,Please stay with us again. We are looking forward to see you when you come to Osaka! Thank you.

10/10 Excellent

Dominique, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly,fun, spacious
I was a little skeptical at first because it was my first time staying at a hostel. But due to my surprise, it was a great choice. The beds are very spacious, plenty of room to move around. It’s quiet inside the dorms, along with a note to remind the guests to be considerate of others to also be quiet. The staff is young,helpful & sweet,very kind. The common room is also spacious. I came across many solo travelers which was very nice & comforting to meet. Not crazy or rude, everyone being kind to one another, and respecting everyone,so nice environment. I’m very sociable so it was nice to be in a sociable environment. I also enjoyed the fact that it’s directly next door to a family mart for a quick bite before planning a big day, and a two minute walk to the station. I can’t wait to come back next year! :) hopefully I’ll know more Japanese to speak with other tourist/locals in the area 😅 I thank you all so much staff at Sun Village. You all are awesome 😁
Stayed 9 nights in May 2018
Response from Sun Village Tsuruhashi on 2018/6/22
Thank you for staying with us. we appreciate for sharing your valuable comment. it will become our motivation to serve you again! Once again thank you for showing your kindness . We are looking forward to see you in Osaka !

10/10 Excellent

Hatem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hostel
Freindly staff and good location
Stayed 4 nights in May 2018
Response from Sun Village Tsuruhashi on 2018/6/23
First of all, Thank your for choosing our hotel. we will strive to provide better service for all of our valuable customers!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice common space and polite staff. Clean hostel.
Response from Sun Village Tsuruhashi on 2018/6/23
Thank you for sharing your great comment ! We will try to make effort to provide better service. Your kindness is highly appreciated !

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly
Everything was super clean including the common area and the showers and washrooms

10/10 Excellent

Markos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hostel on the Osaka JR loop line
Near to exit 5 Tsuruhashi subway or North exit of JR Tsuruhashi. Clean, friendly staff, quiet, neighbourhood filled with cheap by Japanese standards eateries, and a boon to those who have JR pass as you can use it to travel Osaka loop line
Stayed 4 nights in Feb 2018

8/10 Good

Satori, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff only available 10AM till 10pm
Arrived almost 9pm; was lucky cause at 10pm there wont be any staff anymore. The door to the hostel is always locked. In order to get inside is either with the key or the staff let you in. So for the check in just never get later than 10 pm or called in to let the staff knew about it. The location was great cause it got convenience store and close to lots of restaurants. I just found there's not a lot of English speakers
Stayed 6 nights in Nov 2017
Response from Sun Village Tsuruhashi on 2018/1/7
Thank you for staying with us! We will take into consideration about it. We hope to see you at the next visit. Regards.

8/10 Good

SH, KR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and quiet hostel
The building looked new and was not far from the transit station. The room was clean, quiet and comfortable. The front desk offered multilingual service which included Korean and English. The staff was very kind to me, but it's too quiet for making new friends or hang out with your roommates. I'd recommend this hostel to those who travel alone and want to be quiet when you take a rest.
Stayed 3 nights in Nov 2017
Response from TOMMY on 2018/1/8
Thank you for staying with us. When you come to Osaka again,Please come to stay here. We are looking forward to see you in Osaka. Thank you.

10/10 Excellent

Changhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended this place to money-saving backpackers
The 4-nights stay in Sun Village (鶴橋店) was amazing and satisfactory in the end. - Staffs are friendly to guest whenever asking some questions for routes to tourist attractions. - Everyday housekeeping around the late morning, keeping rooms & toilets clean - Has large toilets & shower booths accommodating many guests at the same time - Easily accessible to the property from JR TSURUHASHI station (鶴橋駅) by 5 min. walk - Has a small kitchen with kettle, microwave and fridge for keeping & making some simple foods - Has a blackout curtain beside a bed so that privacy was kept while sleeping.
Stayed 4 nights in Sep 2017
Response from TOMMY on 2018/1/8
Thank you for staying with us. When you come to Osaka next time,Please stay in our guesthouse. We are looking forward to see you in Osaka. Thamk you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay at Osaka. I will live there again.
Stayed 1 night in Sep 2017
Response from TOMMY on 2018/1/8
Thank you for staying with us. When you come back to Osaka next time,Please come to stay in our guesthouse. We are looking forward to see you again in Osaka. Thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good place. Quiet and convenience. Room pretty cleaning and hotel facilities outstanding. Will live again
Stayed 1 night in Sep 2017
Response from Sun Village Tsuruhashi on 2017/9/19
Thank you for choosing us and taking the time ti write this great review! We are glad to hear that you enjoyed our place!

8/10 Good

UI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Makoto

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ドミトリーとしては普通かと思いました。時期的なものかと思うけど価格に対して清潔感はイマイチだと感じました。 というのも、枕やマットレス、掛け布団へのカバーかけは自分で行う必要があるのは許せる範囲ですが、その中身はシミと黄ばみだらけだったのでそこは改善してほしいと思います。そういったことが気にならない方には普通に宿泊できる所かと思います。
Stayed 1 night in Mar 2024

4/10 Poor

Erina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

DONGJU

Disliked: Cleanliness, property conditions & facilities
うるさかった
Stayed 1 night in Feb 2024

8/10 Good

MASATO

Liked: Staff & service, amenities, property conditions & facilities
今回初めて宿泊。駅から近くコンビニも近い。 共有スペースにはそこそこ漫画があり、一人旅には使いやすい。気になったのはシーツ類は自分で支度する必要があって、枕の汚れが見えてしまうため気になる人は気になるかも。
Stayed 3 nights in Dec 2023

8/10 Good

Mingtao

Liked: Cleanliness
・窓側に寒い、風がある。 ・大部屋に入るのドアー開閉の音がベッドで聞こえる
Stayed 1 night in Nov 2023

8/10 Good

Dongwoo

Stayed 2 nights in Nov 2023

10/10 Excellent

SHUN I

Good
Stayed 13 nights in Aug 2023

10/10 Excellent

MINJIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Beom-Jun

Liked: Cleanliness, staff & service, property conditions & facilities
좋은점 - Family Mart (편의점)이 1층에 있다. - 공용시설이 타다미방으로 깔끔하게 구성되어있다. - 귀중품 보관소가 따로 마련되어있다. - TV, 만화책 등 편의시설이 잘 되어있다. 아쉬운점 - 침대 커버 등은 직접 교체해야한다 - 공용 샤워시설 발판 등이 다소 지저분하다 몇가지 불편한 점을 제외하고는 저렴한 금액으로 비교적 깔끔하고 편하게 쉴 수 있는 공간이었습니다.
Stayed 3 nights in Jul 2023

2/10 Terrible

さあや

Stayed 1 night in Jun 2023

8/10 Good

HARU

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Hikari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ありがとうございました。
Stayed 1 night in Aug 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

KOKUGI

Stayed 2 nights in Apr 2022