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Reviews of Bigtree Guest House - Hostel

1 out of 5
Bigtree Guest House - Hostel
Ue-machi 2-8-25, Izumisano, Osaka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 75 reviews" "
Rating 8 - Good. 28 out of 75 reviews" "
Rating 6 - Okay. 2 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, and very clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The customer waited for me since I was late. Also I like the privacy of the beds
Stayed 1 night in Dec 2019

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Clean Place in a Very Quiet Neighborhood
The layout of this place is hard to determine by looking at the pictures, so here’s what I found: 1st floor is reception and there’s a bathroom under the staircase to the upper floors (handy if the single bathroom on the second floor is occupied). 2nd floor has a single bathroom, two showers, a kitchen and common area. 3rd floor is the female dorm room, mixed dorm room and single “C” room. Host was very friendly, neighborhood is very quiet, accommodations and facilities were spotlessly clean, and room “C” was very comfortable. Location is perfect for an overnight stay when you’ve got a flight or train to catch the next morning; short walk from the Izumisano station and there’s a Coop Izumisano (food store) nearby. Would be happy to stay here again.
Stayed 1 night in Jul 2019

10/10 Excellent

Michelle, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for overnight transit
Great guest house for overnight transit in Osaka, short walk from station where's there's some food options. Room was very clean, and bunk area very spacious and private. Service was great, kosuke helped with our luggage and had a piece of jewellery we left behind delivered to us in Kyushu. Stairs in guest house are long and steep.
Stayed 1 night in May 2019

10/10 Excellent

Linh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The host is really friendly. After receiving a call from me, he happily waited for me until 11.30pm to check in even though last check-in was supposed to be 11pm.
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean but uncomfortable
Clean place but the toilet seat was broken and the bed was very uncomfortable. Definitely not worth the price.
Stayed 1 night in Mar 2019

10/10 Excellent

EthanGordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cozy Japanese style house with very personable staff.
Stayed 5 nights in Mar 2019

8/10 Good

Tea, Osaka,jp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and nice room and facilities.
Stayed 1 night in Dec 2018

8/10 Good

Mohit, Tokyo

Liked: Cleanliness, property conditions & facilities, room comfort
Good host, clean room but since it was bunk beds, space was very limited.
Stayed 1 night in Nov 2018

8/10 Good

Sara

Decent place to stay
I was heading to Kishiwada for the weekend and this was nearby. Close to metro. Two coffee places nearby. Bike available for use. Strong wifi.
Stayed 2 nights in Sep 2018

10/10 Excellent

rosyPMW, Takarazuka, Hyogo prefecture

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cosy
Great staff and hotel is so clean, Not a speck of dust! Very cosy and perfect if you are heading off to the airport the next day. Slightly hard to find though. Make sure you get a map. You need to speak some Japanese to communicate with staff.
Stayed 1 night in Aug 2018

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hostel!!!
Great hostel!!! Staff was very nice and place was very clean. The staff provided information on things to do around the area and they also have bicycles you can rent for free which is a great way to explore the area and go to the outlet mall near by. Thank you very much!!!
Stayed 1 night in Aug 2018

10/10 Excellent

Nipoon, Nagoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place to stop by after a late flight
Really nice place to relax after a late flight. Very helpful staff, would love to stay here again if needed
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay near the airport
The beds were comfortable, the staff spoke English, and offered a free ride to the train station. Very friendly and welcoming
Stayed 3 nights in Aug 2018

10/10 Excellent

Ampanee, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Things were all good, the staff were really friendly and helpful. The common area was nice and relaxing, definitely enjoyed my stay here.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable rooms, convenient common area, friendly and helpful people.
Stayed 1 night in Apr 2018

10/10 Excellent

yoshika, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very comfortable and quite reasonable price. a bit far from station but I'm going to stay this hotel everytime I have the flights at Kansai airport going forward.
Stayed 1 night in Dec 2017

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay near the airport
convenient place to stay not far from the airport. I've found it to be comfortable and well organized with lockers and everything you'd need from a hostel.
Stayed 1 night in Nov 2017

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing experience, my plane was delayed so I missed the check in time. I thought I was sol but they messaged me and made sure I found my way there. Amazing service and care.
Stayed 1 night in Aug 2017

8/10 Good

kaito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

MEI CHIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
若有帶大行李有點不便因為沒有電梯但服務親切、解說詳細讓人賓至如歸。 小廚房、用餐區雖小設置卻很暖心。 走路至車站約10分鐘搭電車至機場只有兩站距離非常方便，不怕趕不上飛機。
Stayed 1 night in Oct 2023

10/10 Excellent

sugawara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
関空近く
関空に近くて便利です。のんびりまったりできました。2回目の利用です。またよろしくお願いします。
Stayed 1 night in Aug 2023

8/10 Good

Naoko

Liked: Cleanliness, staff & service
関空のフライトに便利です。
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Stayed 1 night in Sep 2020

10/10 Excellent

関空まで15分の立地、最高！

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜遅くのチェックインになったにも関わらず、すぐに対応していただきました。 トイレにもシャワー室にも扇風機がつけられてあり、快適でした。 階段が少々急なので、怖いと感じられる方はいらっしゃるかもしれません。 大きい荷物を持っての階段の昇降は怖いだろうなと思います。 贅沢なお願いですが、3階に呼び鈴やスタッフを呼ぶための電話などがあれば、より便利になるのかなと思いました。
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Liked: Staff & service
初めてゲストハウスを利用しました。 思っていたよりも綺麗で、スタッフの対応も良かったです。 レンタルタオルの説明があればありがたかったです。一応持ってはいたのですが、深夜はスタッフはいらっしゃらないので、早めに知りたかったです。
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2020

8/10 Good

WAI WA WILLIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的に綺麗でとても良かったです。 女性専用の部屋には化粧台や加湿器があるなどして快適でした。 共有スペースのキッチンなども綺麗で好きに飲んでもいいティーパックなどもあり嬉しかったです。 しいて言うならドライヤーの風量が弱いので気になる方は持参すると良いと思います。
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方がとても親切でした。 駅から徒歩で行ける距離で、道も分かりやすかったです。 小さなゲストハウスで、壁が薄く、部屋でもお静かにと注意があるので、滞在中はとても静かでした。 1人の方にオススメです。 小さなロッカーや、スーツケース用のチェーンキーもあるので、貴重品の管理も安心してできました。
Stayed 1 night in Oct 2019

8/10 Good

Suzy, 神戸

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
レディースルームに宿泊しました。一部屋4人なので静かで清潔でした。ただ、駅までが少し遠いです。
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅から少し歩きますが10分くらいで全然歩けます。駅にもコンビニがあるし周りに居酒屋やご飯屋さんもあるので食事にも困らないです。自販機もすごくいっぱいありました。 スタッフさんも笑顔で親切で施設も綺麗でとても快適に過ごせました。 洗面所にティッシュくらいは置いて貰えたらありがたいな、というのとキッチンのコップも紙コップでもいいのにな、と思ったくらいで本当に十分満足しています。 また機会があれば利用したいです。 ありがとうございました。
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5日後にリピートしました。
一軒家のリノベーションの様ですが、和みます。 他の男性のお客さんも、中々良いと言ってました。 この手のドミトリーではベッドメイキングはセルフサービスなのですが、ちゃんと出来上がってますし、掛け布団も封筒状のデュベカバーで布団に触れる事なく清潔です。 夏場の利用で、シャワールームが蒸し暑かったですが、冬はきっと寒いかなぁと思います。 駅からドミトリー迄は、ローソンの前を通って、8階〜9階建てのマンションを2棟過ぎた頃に在ります。 また関空に用事ある時は、利用したいと思います。
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飛行機の遅れにより、チェックインが夜中になってしまいましたが気さくに対応してくれました。
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
有服務很親切而且會中文的人員!!!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
泉佐野駅からやや離れた住宅街にあるので土地に不慣れな人は辿り着くまでに少し苦労するかも？ スタッフの対応や部屋の清潔さなどは良好でした。
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
電車の車両点検でチェックインの時間が、遅くなってしまいましたが、電話
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
受付の対応が非常に好印象 場所は南海電鉄泉佐野駅から徒歩7分位で便利です。 セキュリティーもしっかりしており安心して泊まれるホテルです。
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019