Outdoor pool

Reviews of The Celeste Hotel, Orlando, a Tribute Portfolio Hotel

3.5 out of 5
The Celeste Hotel, Orlando, a Tribute Portfolio Hotel
4105 North Alafaya Trail, Orlando, FL

Reviews

9.6

Exceptional

Rating 10 - Excellent. 307 out of 358 reviews" "
Rating 8 - Good. 35 out of 358 reviews" "
Rating 6 - Okay. 6 out of 358 reviews" "
Rating 4 - Poor. 6 out of 358 reviews" "
Rating 2 - Terrible. 4 out of 358 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly staff.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Celeste Hotel on 2024/4/25
Thank you for taking the time to share your feedback with us! We're glad to hear that you had a positive experience overall, and we appreciate your honesty in rating us a 4 out of 5. Your input helps us improve, and we'll strive to make your next visit even better. We hope to have the opportunity to welcome you back soon!

10/10 Excellent

Lorri

Spotless, easy check-in, modern and easy parking.
Stayed 1 night in Mar 2024
Response from Mission Control Team on 2024/4/1
Thank you for your 5-star review. It's wonderful to hear that you found everything to be clean and efficient to your liking! We strive to maintain high standards of cleanliness for our guests' comfort and satisfaction, as well as an equal level of guest service. Thank you for taking the time to leave a positive review!

10/10 Excellent

Ronald R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 4 nights in Mar 2024
Response from The Celeste Hotel on 2024/3/26
Thank you so much for the wonderful 5-star review! We're thrilled to hear that you had such a positive experience. It's our goal to provide the best service possible, and we're glad to see that reflected in your feedback. If there's anything else we can do for you, please let us know. We look forward to serving you again!

10/10 Excellent

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the stay. We had no problems and or surprises
Stayed 1 night in Mar 2024
Response from The Celeste Hotel on 2024/3/26
hank you for your feedback! We're delighted to hear that you enjoyed your stay with us and that everything met your expectations. Providing a seamless and enjoyable experience is always our aim, and we're thrilled that we succeeded in delivering that for you. If your travels bring you back our way, we'd love to welcome you again!

10/10 Excellent

Teresita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location next to the college and many resturants.
Stayed 2 nights in Mar 2024
Response from The Celeste Hotel Team on 2024/3/14
Thank you for sharing your feedback with us! We're delighted to hear that you appreciated the newness and cleanliness of our property. It's also great to know that our location was convenient for visiting the University of Central Florida (UCF). We look forward to welcoming you back in the future and hope to continue providing a service that meets your expectations and needs. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was terrific
Stayed 1 night in Mar 2024
Response from The Celeste Hotel Team on 2024/3/14
We are absolutely delighted to hear that you had a wonderful experience with us. Your generous 5-star review means the world to our team. It is guests like you that make our job incredibly rewarding. We're thrilled to know that our efforts to provide an exceptional experience have been recognized in your review. Your feedback is invaluable and encourages us to continue our commitment to excellence. Thank you once again for choosing us and for taking the time to share your positive experience. We are looking forward to the opportunity of welcoming you back in the near future for another outstanding stay.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The Celeste Hotel Team on 2024/2/29
Thank you so much for your glowing 5-star review! We're thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you ever need anything else or have any further feedback, please don't hesitate to reach out. We look forward to serving you again in the future!

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the decor, the friendly staff and how clean everything was.
Stayed 1 night in Feb 2024
Response from The Celeste Hotel Team on 2024/2/21
Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that you enjoyed our decor, found our staff to be friendly, and appreciated the cleanliness of our property. Providing a welcoming and pristine environment is always a top priority for us, and it's wonderful to know that we hit the mark during your visit. We hope to have the pleasure of welcoming you back again soon for another fantastic experience!

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Celeste Hotel on 2024/2/5
Thank you so much for taking the time to share your experience and for the wonderful 5-star review! We are thrilled to hear that you enjoyed your stay with us.Our team works hard to create a welcoming and comfortable environment, and we are delighted to know that we succeeded in making your visit memorable. We hope to have the pleasure of welcoming you back in the future. If there is anything else we can do to enhance your next stay, please don't hesitate to let us know.Thank you once again for choosing us and for your valuable feedback!

10/10 Excellent

milagros

Stayed 1 night in Jan 2024
Response from The Celeste Hotel Team on 2024/3/21
We are thrilled to hear that you had a wonderful experience at the Celeste Hotel and thank you for rating us 5 out of 5! Our team works hard to provide exceptional service and create a warm and inviting atmosphere for our guests. We hope to welcome you back again soon for another memorable stay.

10/10 Excellent

Gabriel

Stayed 1 night in Jan 2024
Response from The Celeste Hotel Team on 2024/3/21
Thank you so much for taking the time to write such fantastic feedback! We are thrilled to hear that you had a 5 out of 5 experience with us. Our team takes great pride in providing top-notch service and amenities to our guests, and we are delighted to know that we exceeded your expectations. We look forward to welcoming you back in the future for another stay.

10/10 Excellent

Abigail, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean. Convenient for visiting UCF. And got to earn Marriott points.
Stayed 2 nights in Jan 2024
Response from The Celeste Hotel Team on 2024/1/27
Thank you for sharing your feedback with us! We're delighted to hear that you appreciated the newness and cleanliness of our property. It's also great to know that our location was convenient for your visit to the University of Central Florida (UCF). Plus, earning Marriott points is indeed a valuable perk, and we're glad you could benefit from that. We look forward to welcoming you back in the future and hope to continue providing a service that meets your expectations and needs. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.

10/10 Excellent

Irana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from The Celeste Hotel Team on 2024/1/23
We are absolutely thrilled to receive your 5-star review! Thank you so much for taking the time to share your positive experience with us.It was our pleasure to host you, and we're delighted to know that we were able to meet and exceed your expectations. Your kind words are a huge motivation for our team, and they reaffirm our commitment to providing exceptional service.We're so grateful for guests like you and look forward to the opportunity of welcoming you back in the near future. Should you need anything or have any suggestions, please don't hesitate to reach out.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness
Stayed 3 nights in Jan 2024
Response from The Celeste Hotel Team on 2024/1/23
We are absolutely delighted to hear that you had a wonderful experience with us. Your generous 5-star review means the world to our team. It is guests like you that make our job incredibly rewarding.We're thrilled to know that our efforts to provide an exceptional experience have been recognized in your review. Your feedback is invaluable and encourages us to continue our commitment to excellence.Thank you once again for choosing us and for taking the time to share your positive experience. We are looking forward to the opportunity of welcoming you back in the near future for another outstanding stay.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Jan 2024
Response from The Celeste Hotel Team on 2024/1/22
Thank you for your 5-star review. It's wonderful to hear that you found everything to be very clean! We strive to maintain high standards of cleanliness for our guests' comfort and satisfaction. Thank you for taking the time to leave a positive review!

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful.
Stayed 1 night in Jan 2024
Response from The Celeste Hotel on 2024/1/16
Thank you so much for your 5-star review and for complimenting the beauty of our hotel! We're thrilled to hear that you enjoyed your stay and appreciated the aesthetics of our property. If there's anything in particular that stood out to you, whether it was the decor, the architecture, or perhaps the landscaping, we'd love to hear more about it. Your feedback is invaluable to us and helps in continuously improving the experience for all our guests. We look forward to welcoming you back in the future!

2/10 Terrible

Torriej, Glendale Heights

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The entire staff were racist jerks.
Stayed 1 night in Dec 2023
Response from The Celeste Hotel on 2024/1/9
I'm truly sorry to hear about your negative experience. It's concerning to learn that you felt the staff's behavior was discriminatory. We take such feedback seriously as it goes against our principles of inclusivity and respect. Could you please provide us more details about the incident so we can address it appropriately? Your input is invaluable in helping us ensure a welcoming environment for everyone.

8/10 Good

tabbitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They charge for parking
Beautiful hotel. But paying for parking is ridiculous. Its not like it’s located downtown.
Stayed 3 nights in Dec 2023
Response from The Celeste Hotel Team on 2024/1/6
Thank you for taking the time to share your feedback about your recent stay at our hotel. We're delighted to hear that you found our hotel beautiful, and we hope that this contributed to a pleasant experience.We understand your concerns regarding the parking fees, especially considering our location outside of a downtown area. Please know that our parking charges are in place to ensure the maintenance and security of the parking facilities, providing our guests with peace of mind and convenience. We strive to maintain a high standard in all our services, including the parking amenities.That said, we truly value guest feedback as it helps us to improve our services. We will take your comments into consideration as we continually assess our pricing and policies to ensure they meet the needs and expectations of our guests.We hope this experience will not deter you from staying with us again in the future, and we look forward to the opportunity to welcome you back. If there's anything else we can do to make your next stay more comfortable, please don't hesitate to let us know.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in East Orlando
Fantastic. Staff were friendly and professional. Everything was top-notch.
Stayed 3 nights in Dec 2023
Response from The Celeste Hotel Team on 2024/1/6
Thank you so much for your wonderful feedback!We're thrilled to hear that your experience with us was fantastic. Knowing that our staff's friendliness and professionalism contributed positively to your stay is incredibly gratifying. Our team works hard to maintain high standards of service, and your recognition of their efforts is truly appreciated.It's also great to know that every aspect of your stay met your expectations. We strive for excellence in all we do, and it's rewarding to hear when we succeed in providing an outstanding guest experience.We look forward to welcoming you back for another top-notch experience in the future. If there is anything more we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you again for choosing to stay with us and for taking the time to share your thoughts!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Road noise. You have to pay for self parking!
Stayed 2 nights in Dec 2023
Response from The Celeste Hotel Team on 2024/1/6
Thank you for taking the time to provide us with your feedback regarding your recent stay.We are pleased to hear that you found our facilities clean, as we take great pride in maintaining a high standard of cleanliness for our guests. However, we are sorry to hear about your experience with the road noise and understand how this can impact the comfort of your stay. We continuously strive to provide a tranquil environment for our guests and will look into ways we might mitigate this issue in the future.Regarding the parking fees, we understand that paying for self-parking can be an inconvenience. Please know that our parking fees are implemented to ensure the maintenance and security of the parking facilities for all our guests. We strive to maintain a balance between offering quality services and competitive pricing. We appreciate your feedback on this matter and will take it into consideration as we review our policies and services.We hope that these issues will not deter you from staying with us again. We value your patronage and would love the opportunity to provide you with a more comfortable and enjoyable experience in the future. If there's anything specific we can do to make your next stay better, please don't hesitate to let us know.

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Dec 2023
Response from The Celeste Hotel Team on 2023/12/19
Thank you for your 5-star review. We are thrilled to know you enjoyed your stay. Please visit us again soon.

10/10 Excellent

Kellie

Stayed 1 night in Dec 2023
Response from The Celeste Hotel Team on 2023/12/15
Thank you so much for taking the time to share your experience and for awarding us a 5-star review! We are thrilled to hear that you enjoyed your stay with us.We look forward to welcoming you back in the future. Thank you again for choosing us!

2/10 Terrible

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
You could tell the property has recently been renovated which is great, however we had bugs in our room. This was a complete deal breaker for me.
Stayed 2 nights in Dec 2023
Response from The Celeste Hotel on 2023/12/12
We sincerely apologize for the inconvenience you experienced during your stay. Please note that you contacted the hotel 6 days after departure and we conducted a professional inspection following your feedback, and it revealed no pest activity. Because we believe in transparency, the report was shared with you. We understand the importance of a clean and safe environment for all of our guests and we're committed to addressing any concerns. We value your input and hope to have the opportunity to serve you again, providing a more positive experience.

10/10 Excellent

Georgina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was ideal!
Spacious rooms and very comfy beds! Clean & new. Convenient location. Ideal weekend family reunion trip!
Stayed 2 nights in Dec 2023
Response from Christina Scannelli on 2023/12/12
Thank you for your stellar rating! we hope to see you again soon.

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel around UCFU, Orlando.
Stayed 2 nights in Oct 2023
Response from The Celeste Hotel on 2023/12/6
Thank you for your great review! Please visit us again soon!

10/10 Excellent

Mary

Stayed 1 night in Nov 2023
Response from The Celeste Hotel Team on 2023/12/15
Thank you so much for taking the time to leave us a 5-star review!Our team works hard to provide a memorable experience for our guests, and we are delighted to see that reflected in your feedback. We look forward to the opportunity to welcome you back in the future.

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great! It could have been easier to get a cup of coffee on the run in the morning. We had to stand in front of the restaurant and wait.
Stayed 1 night in Nov 2023
Response from The Celeste Hotel Team on 2023/11/16
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your overall experience at our hotel. Your satisfaction is our top priority, and we appreciate your valuable input.We apologize for any inconvenience you experienced while trying to get a cup of coffee in the morning. Your comments are important to us, and we will certainly take them into consideration as we strive to enhance our services. We understand the importance of a quick and convenient morning routine, and we will work towards improving the accessibility of coffee for guests on the go.We value your patronage and hope to have the opportunity to welcome you back in the future. If there is anything else you would like to share or if you have specific suggestions on how we can make your next stay even more enjoyable, please feel free to reach out.Thank you again for choosing our hotel, and we look forward to serving you again in the near future.

10/10 Excellent

Donna

Stayed 1 night in Nov 2023
Response from Christina Scannelli on 2023/11/11
Thank you for your stellar rating! we hope to see you again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Christina Scannelli on 2023/10/29
Thank you for your 5-star review! We hope to serve you again soon.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Celeste Hotel Team on 2023/10/25
Thank you for your 5-star review! We hope to serve you again soon.

10/10 Excellent

Nancy

Stayed 1 night in Oct 2023
Response from Christina Scannelli on 2023/11/11
Thank you for your 5-star review! We hope to serve you again soon.

8/10 Good

william, Coconut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Christina Scannelli on 2023/10/22
Thank you for your great rating! we hope to see you again soon.

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Karina M. Ramirez on 2023/10/3
Thank you for your stellar rating! we hope to see you again soon.

8/10 Good

John

Stayed 2 nights in Sep 2023
Response from The Celeste Hotel Team on 2023/10/25
Thank you for your 5-star review! We hope to serve you again soon.

10/10 Excellent

Lisette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, luxurious. Couldn’t have been happier.
Stayed 2 nights in Sep 2023
Response from Karina M. Ramírez on 2023/10/3
Dear Mrs. Lisette,We are over the moon that you enjoyed your stay with us. We hope to see you again soon!

10/10 Excellent

Khaled

Stayed 1 night in Sep 2023
Response from Karina M. Ramirez on 2023/10/13
Dear Khaled,Thank you so much for your 5/5 rating! We hope to see you again soon.

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from The Celeste Hotel Team on 2023/9/14
We are thrilled to know you have enjoyed your stay. Thank you for your 5-Star review!

10/10 Excellent

Jesus

Stayed 13 nights in Aug 2023
Response from Karina M. Ramírez on 2023/10/3
Thank you for 5/5 rating!

10/10 Excellent

ABRAHAM

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very clean. The personnal very polite.The Restaurant Menu amazing.
Stayed 2 nights in Sep 2023
Response from Karina M. Ramírez on 2023/9/9
Greetings Abraham, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you had an enjoyable stay at The Celeste Hotel. It's wonderful to know that you found our staff to be polite and attentive. Our team takes great pride in providing exceptional service, and your kind words serve as a testament to their dedication. We're also delighted that you had a positive dining experience at our restaurant. Our chefs work diligently to craft delicious and memorable dishes, and we're delighted to have met your culinary expectations.Your feedback means the world to us, and we hope to welcome you back to The Celeste Hotel in the near future.

10/10 Excellent

Julio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Christina Scannelli on 2023/9/2
Thank you for your 10-Star review. We are thrilled to know you have enjoyed your stay. We look forward to welcoming you back on your next visit to the area!

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Karina M. Ramirez on 2023/9/1
We are over the moon with your stellar rating, we hope to see you again in the near future.

4/10 Poor

JORGE

Traveled with family
The hotel charges you for everything, even the parking lot.
Stayed 1 night in Aug 2023
Response from The Celeste Hotel on 2023/9/2
Thank you for taking the time to share your feedback with us. We genuinely appreciate hearing about your experience at our hotel.We're sorry to learn that you found our pricing structure, particularly with regards to parking, to be less than satisfactory. We understand that extra charges can be frustrating, and we'd like to provide some insight into our pricing model.At The Celeste Hotel, we strive to offer a transparent and competitive pricing strategy. While our room rates may appear attractive, we do have separate charges for certain amenities and services, including parking. These additional charges help us maintain the high quality and standard of service that our guests expect. We continually evaluate our pricing to ensure it aligns with the value and convenience we provide.We understand that the parking fee may have been an unexpected expense, and we apologize if it was not adequately communicated during your booking process or check-in. We value your feedback, and we will review our communication practices to ensure that guests have a clear understanding of our pricing structure in the future.If you have any additional comments or suggestions, please don't hesitate to share them with us. Your feedback is invaluable in helping us improve our services and meet the expectations of our guests.We hope that you would consider giving us another chance to provide you with a more positive experience during your next visit to Orlando. We remain committed to delivering exceptional service and creating memorable stays for our guests.Thank you once again for sharing your thoughts with us.

10/10 Excellent

Cara

Stayed 1 night in Aug 2023
Response from Christina Scannelli on 2023/8/26
Thank you for your 10-Star review. We are thrilled to know you have enjoyed your stay. We look forward to welcoming you back on your next visit to the area!

10/10 Excellent

Chuck

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Modern, Classy
Beautiful hotel, classy bar/restaurant space. Clean room that well designed. Modern furniture and bathroom. I will definitely stay here in the future.
Stayed 1 night in Aug 2023
Response from Christina Scannelli on 2023/8/25
Thank you for your 10-Star review. We are thrilled to know you have enjoyed your stay. We hope to serve you again soon!

10/10 Excellent

Nayeli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel ambiance and staff treatment!
Stayed 1 night in Aug 2023
Response from Karina M. Ramírez on 2023/9/9
Greetings Ms. Nayeli,We are over the moon excited that you enjoyed your stay with us and that our staff had such a positive impact to your stay. We hope to see you in the near future!

10/10 Excellent

kristina, Largo

Stayed 1 night in Aug 2023
Response from The Celeste Hotel on 2023/9/2
We are thrilled to express our sincere gratitude for your recent 5-star review of our hotel. Your feedback means the world to us, and we are delighted to hear that you had such a positive experience during your stay with us.Receiving such glowing reviews from our valued guests is a tremendous source of motivation for our team. We constantly strive to create exceptional and memorable experiences and knowing that we have succeeded in your case is truly rewarding.Your kind words serve as a testament to our commitment to providing outstanding service, comfortable accommodations, and an overall enjoyable stay. We are humbled by your praise and are deeply appreciative of your support.It was a pleasure having you as our guest, and we hope to welcome you back to The Celeste Hotel in the near future. Should you ever have any special requests or requirements for your next visit, please don't hesitate to reach out to us. We will be more than happy to assist you in any way we can.Once again, thank you for taking the time to share your positive experience. Your review brightened our day, and we can't wait to have the privilege of serving you again soon.

8/10 Good

Juliana

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 2 nights in Aug 2023
Response from Karina Michelle Ramirez on 2023/8/13
Thank you for your great rating, we hope you stay with us once again in the near future!

10/10 Excellent

robert

Stayed 2 nights in Aug 2023
Response from Christina Scannelli on 2023/8/31
Thank you for your 5-Star review. We are thrilled to know you have enjoyed your stay. We look forward to welcoming you back on your next visit to the area!

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2023
Response from Christina Scannelli on 2023/8/28
Thank you for your 5 Star review. We are thrilled to know you have enjoyed your stay. We look forward to welcoming you back on your next visit to the area!