When we first walked into the property to check in, I was really taken back. It was a very small check in area with a bar and the restaurant right there, so looks can be deceiving. It was a great place with no issues with anything. we enjoyed our stay with buffet breakfast every morning (an extra charge). There was a shuttle to and from Seaworld and other venues we did not take advantage of. Our stay was great due to the friendly service and helpful workers. We would definitely stay again if in area. I will say, there really isn't anything walkable around but our focus was on seaworld, so it was perfect. I only remember the front Desk, Pamela but everyone was great, including the breakfast servers.