Outdoor pool

Reviews of Element Orlando Universal Blvd.

3 out of 5
Element Orlando Universal Blvd.
8278 UNIVERSAL BLVD, Orlando, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1004 reviews" "
Rating 8 - Good. 161 out of 1004 reviews" "
Rating 6 - Okay. 73 out of 1004 reviews" "
Rating 4 - Poor. 30 out of 1004 reviews" "
Rating 2 - Terrible. 25 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

George

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Clean and convenient. Staff was always helpful. All four members of our party would stay at this hotel again.
Stayed 7 nights in Apr 2024

8/10 Good

Roberto

Traveled with family
Liked: Staff & service, property conditions & facilities
the location hotel is very good, safe
Stayed 5 nights in Apr 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Jenniffer

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Apr 2024

10/10 Excellent

Johnathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

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Stayed 2 nights in Apr 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2024

8/10 Good

Julio Cesar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location clean and nice property
Stayed 1 night in Mar 2024

10/10 Excellent

Wilmer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Alasha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Rooms were nice and clean. My children and I enjoyed! Breakfast could have more options.
Stayed 3 nights in Mar 2024

10/10 Excellent

Vanessa, Brighton

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Destiny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing especially the front desk manager
Stayed 2 nights in Apr 2024

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ivan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

SHA RIETTA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a weekend stay for a football conference, It was lovely grom chwck in to check out.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Property is in an area where there were lots of dining options. Close enough to international drive to get to any destination with easy. Super clean and spacious room.
Stayed 3 nights in Mar 2024

10/10 Excellent

CELIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

KANDICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Stay
Stayed 2 nights in Apr 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Donna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

8/10 Good

Waleska

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Jade

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was excellent. The daily hot breakfast was an extremely well added bonus even with the full kitchen option. Within a 10-15 walking distance there was options for food (many options from steakhouses, to Italian, to red robins and McDonald’s). We were able to walk over to a Walgreens (also a 10 min walk) for some basic necessities like sun lotion. The one somewhat drawback (and to no fault of the actual hotel) was the proximity to Icon park. This was an AMAZING point throughout the day as it gave walkable attractions to do (sky wheel/aquarium/arcade/wax museum), however, it was a little loud throughout the night and noticable noise at 1am on a Saturday. Overall, this would not stop me from rebooking at this hotel.
Stayed 5 nights in Mar 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are accomodating ,we were able to checked in early, as early as 8:30 am. Staff are nice and friendly.
Stayed 1 night in Apr 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Yohandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable location, nice property
Stayed 2 nights in Mar 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

David

Stayed 1 night in Mar 2024

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine, a clean comfortable room, an above average breakfast. The only bad is the parking, $25 dollars a night to self park or $30 to valet and it's at your own risk. There's a parking garage that's free to park from the fourth level to the top. In the morning when the lots are empty there is trash all over the lots, this is not the fault of the hotel as this is located at Icon park and people are slobs.
Stayed 2 nights in Mar 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Juanita C, Pembroke Pines fl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, good breakfast, the parking for handicap very very limited.
Stayed 1 night in Mar 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy check in, friendly staff.
Stayed 1 night in Mar 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Corey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the hotel location and how modern and clean it is and that staff service as well. I would diffently stay at this location again
Stayed 1 night in Dec 2023
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and lay out. Also nice gym. Pool area is a bit smaller than what appears in photos
Stayed 1 night in Mar 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Clean
Stayed 1 night in Mar 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 1 night in Mar 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Chelsea, West Palm Beach

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in the middle of EVERYTHING. Walkable distance from Icon Park and next to amazing restaurants. Both Element Hotels have been amazing!
Stayed 2 nights in Mar 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Angela

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

NanaakaNyka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel surpassed my expectations. There is a little store downstairs that makes it convenient when you run out of something to run downstairs instead of hopping in a car. The breakfast was great. The rooms are so nice and they are very clean. I appreciated how thoughtfully designed the rooms are. We would absolutely stay here again.
Stayed 2 nights in Feb 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Avery

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my family and it was a decent stay. Worth the $!
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Jose Reynaldo Burgos

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Super quiet room. Great walking distance for food and drinks.
Stayed 3 nights in Feb 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience for me and my husband. The service in general was excellent. Mike the manager went above and beyond inservice. The hotel is very clean. I love this place and will come back again.
Stayed 2 nights in Feb 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

6/10 Okay

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Room are very nicely appointed. Area was fun
Stayed 1 night in Feb 2024
Response from Michael M on 2024/4/9
We sincerely apologize that your stay did not meet your expectations. We strive to provide a comfortable and enjoyable experience for all our guests, and it seems we fell short this time. We would appreciate the opportunity to hear more about the issues you encountered, as your feedback is crucial for us to make necessary improvements. We hope to have the chance to welcome you back and deliver a stay that not only meets but exceeds your expectations.Warm regards,

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely go back
Stayed 1 night in Feb 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super good location
Stayed 1 night in Feb 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

6/10 Okay

Nichole-Rhayn

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The first night checked in late and left back out came in around 3am to no toilet had to wait a hr for a solution after being told well.we dont have a person here to help you or fix that. I was moved to a different floor at that point on a different floor. Very inconvenient wasted money on a room that was next used in hindsight for a whole day
Stayed 2 nights in Feb 2024
Response from Michael M on 2024/4/9
We sincerely apologize that your stay did not meet your expectations. We strive to provide a comfortable and enjoyable experience for all our guests, and it seems we fell short this time. We would appreciate the opportunity to hear more about the issues you encountered, as your feedback is crucial for us to make necessary improvements. We hope to have the chance to welcome you back and deliver a stay that not only meets but exceeds your expectations.Warm regards,

10/10 Excellent

Sylvester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One problem no bath soap in bathroom 1st night
Stayed 3 nights in Feb 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

8/10 Good

Yinghua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean property with good service
Stayed 3 nights in Feb 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

10/10 Excellent

Andres

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2024
Response from Michael M on 2024/4/9
Hi!Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us. Our team is committed to providing an exceptional experience, and we're glad that you appreciated our amenities. If there's any way we could make your next stay even more comfortable, please don't hesitate to let us know. Looking forward to welcoming you back soon!Warm regards,

6/10 Okay

Jerika

Liked: Cleanliness
Disliked: Property conditions & facilities
I came with my family for 3 days, bathroom was broken, no fresh towels on the second day. They dont Have housekeeping i see becuSe there was trash before we got there in out room. Beds dont get made. The breakfast very limited food by 9:15 they already cleaning when its suppose to be until 9:30 on weeksays. The next day i was there at 7 am not so many options. They had bagels but no cream cheese. I wouldnt stay here if they paid me
Response from Michael M on 2024/4/9
We sincerely apologize that your stay did not meet your expectations. We strive to provide a comfortable and enjoyable experience for all our guests, and it seems we fell short this time. We would appreciate the opportunity to hear more about the issues you encountered, as your feedback is crucial for us to make necessary improvements. We hope to have the chance to welcome you back and deliver a stay that not only meets but exceeds your expectations.Warm regards,