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Nice room very friendly staff breakfast good
The hours for pool and gym are not convenient. Should be 7 to 11.
The rules say to wash any dishes you use in the suite but no soap or dishcloth provided.
Dear Jaime,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
This hotel was much better than we expected. It is not a modern but well maintained hotel. We've got an upgraded room with jacuzzi for free. Staff was very friendly and breakfast quite good.
Inga
Stayed 1 night in May 2024
Response from Atthar on 2024/5/21
Dear Inga,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
WORST HOTEL IN ORILLIA! DIRTY AS EVERY! NONE OF THE STAFF ARE FRIENDLY ALL RUDE. No one knows what’s going on there, I check in say I’m have a dog for one night the girl oh no problem $50 charge for cleaning I said okay paid it the stay was fine I guess besides the dirtiness , go to check out Sunday an it’s a huge deal it was suppose to be a service dog all tho no one asked or anything an because it wasn’t a service dog I’m kicked off the list!?! THEY DONT KNOW THERE HEAD FROM THEIR BUTT HOLE, TERRIBLE EXPERIENCE I WILL BE TELLING EVERYONE I KNOW NOT TO GO!
My overall stay was great.. I will be going back to that same hotel.. enhoyed the staff and area is close to everything
Michelle
Stayed 2 nights in May 2024
Response from Atthar on 2024/5/21
Dear Michelle,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
4/10 Poor
Greg
Business traveler
2024/5/17
Disliked: Amenities
Back in the day this was probably the go-to place. Unfortunately it has seen better days. The staff was nice enough but I was glad to get out of there.
“Free or continents breakfast” is a disappointment to say the least. If you are a couple or family looking for a place to stay - this isn’t it. If you’re a contractor or working in the area it’s at least crime free. And don’t use the “fitness room” - the 1990’s might call to get their equipment back.
Sorry Stone Gate 👎
Greeted quickly upon arrival. Bed was comfortable and the breakfast was fine, nothing fancy but we'll maintained and gave you some nourishment.
Colleen
Stayed 1 night in May 2024
Response from Atthar on 2024/5/21
Dear Colleen,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
We had an issue with our room and the staff promptly upgraded us to a suite. The breakfast and overall service and value was excellent.
Gus
Stayed 1 night in May 2024
Response from Atthar on 2024/5/21
Dear Gus,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
6/10 Okay
Larissa
2024/5/14
Larissa
Stayed 2 nights in Apr 2024
Response from Atthar on 2024/5/21
Dear Larissa,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
8/10 Good
Josephine
Traveled with partner
2024/5/12
Liked: Cleanliness, staff & service, amenities
The staff at the Stone Gate Inn were very friendly and helpful. However, the hotel is outdated and needs some patching up here and there. But it is reasonably priced and is a short drive to the casino.
Josephine
Stayed 1 night in May 2024
Response from Atthar on 2024/5/21
Dear Josephine,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
6/10 Okay
Vanessa
Traveled with partner
2024/5/12
Liked: Cleanliness, staff & service, amenities
Beds were comfortable. Television in bedroom did not work properly and sliding door did not lock. This is a huge security concern. Decor is dated but not a deal breaker. The breakfast is continental (all carbs) and did not suit my dietary requirements.
Vanessa
Stayed 1 night in May 2024
10/10 Excellent
Russell
2024/5/12
Russell
Stayed 1 night in May 2024
Response from Atthar on 2024/5/21
Dear Russell,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
Excellent rate for room. Spacious and comfortable.
Sandra
Stayed 1 night in May 2024
Response from Atthar on 2024/5/21
Dear Sandra,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
8/10 Good
Brenda
Traveled with group
2024/5/10
Liked: Cleanliness, staff & service
Really nice spot. Only thing was disappointing was that the pool was closed.
Brenda
Stayed 1 night in May 2024
Response from Atthar on 2024/5/21
Dear Brenda,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
Dear Tracey,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
Dear James,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
8/10 Good
Cindy
Traveled with family
2024/5/5
Liked: Cleanliness, staff & service, amenities
This was a great stay for the price. The staff are super nice, and the rooms are very spacious and clean. We would stay again! However, the rooms do need some repairs and updating as there were spots on walls that had been patched but never painted or re-wallpapered, peeling paint, and stained ceiling tiles, some of which looked very damaged.
Cindy
Stayed 1 night in May 2024
Response from Atthar on 2024/5/21
Dear Cindy,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
Nice rooms, lots of space if you're staying for multiple nights. Little out of the way from anything in town. Breakfast was disappointing
Staff were super friendly and welcoming!
Ryan
Stayed 1 night in May 2024
Response from Atthar on 2024/5/21
Dear Ryan,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
Dear Amber,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
2 recommendations
For couples stay more towels and extra pillows
Fixing the drain issue with the shower tub.
Other than that the stay was very nice and we would recommend this hotel to others.
The rooms were equipped with a small kitchen which had everything you would ever need. The rooms were nicely sized and the beds were so comfortable! The hotel is unique and gives you that feeling as soon as you walk through the lobby
Kelly
Stayed 1 night in Apr 2024
8/10 Good
Michael
Traveled with partner
2024/4/28
Liked: Cleanliness
I wish we knew the hot tub was not working when we booked the room. Nice large room, comfortable bed. Close to Casino Rama.
Whole experience was excellent only had one issue which were the pillows just needed to be firmer
Otherwise would have no hesitation in recommending this hotel and would stay there again
I always choose to stay at this hotel when I go to Rama for a concert.
The rooms are great and clean! The beds are so comfortable and smell so fresh and clean.
I love this hotel :)
Maryanne
Stayed 1 night in Apr 2024
8/10 Good
Michael
2024/4/15
Michael
Stayed 1 night in Apr 2024
Response from Atthar on 2024/5/21
Dear Michael,Thank you for choosing Stone Gate Inn Hotel Orillia for your recent stay. We're delighted to hear that you had an enjoyable experience with us! Your feedback means the world to us and motivates us to continue delivering exceptional hospitality. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,Atthar MansuriGeneral ManagerStone Gate Inn437 Laclie St Orillia ON L3V 4P7
This was our 3rd stay at the Inn. New staff did their best check-in very slow, then was given wrong room type. Property was sold out so not enough parking. Sofa bed no linens had to call twice once for bedding then again for pillow. Would give a poor rating however overwhelmed staff did their best to rectify and were very apologetic and helpful. Would stay again as we love this property. Breakfast included a big bonus!
Lynne
Stayed 1 night in Apr 2024
6/10 Okay
peter
Traveled with group
2024/4/14
Room was nice. Bathroom was very clean. Bed very comfortable. Couldn’t get TV channels no instructions. Gas fireplace was on but no instructions on how to uses. Parking was worrying not a lot of spaces especially when we arrived which made us anxious coming back later in the night in case there wasn’t any available. I had requested adjoining rooms if available and upon check in the people at the desk couldn’t understand my request so we didn’t get it. Website shows a shuttle to Casino Rama they don’t provide one. Again not much assistance at the front desk. Not sure if I would stay here again.
Closet door broke and door on beyween rooms was very hard to lock as was inlocked and door handle to same door serms non functional.
Very clean otherwise. Quiet. Nice room
The shower barely worked, the glass doors to closet were broken, you couldn’t open windows, and there was a patch on the bathroom wall that hadn’t been painted! Also door to rooms couldn’t be opened so had to be propped open! We were looking forward to a hot tub but it wasn’t operational! You get what you pay for!