We received our keys and went up to our room, only to find out room #244 did not exist. Went down to the desk- oops, sorry, it was room #224. Went back up to use the keys. Did not work. Back down to the desk. Then they worked. After driving 7 hours, we really didn't need to deal with these irritating issues.
OK, we're in our room. Now I want to go swimming. Oh, the pool is closed. Ok, use the fitness room. Three machines, the treadmill is broken.
You know, there were 2 other hotels we looked at, and we picked this one because it had an indoor pool and fitness center. Silly me, I guess next time I should call and make sure the hotel is fully functional. Really disappointed.