Find Resorts & Hotels with Spas in Olde Carlsbad, CA

"We got the junior suite which we very enjoyed. Room is spacious and clean. Front desk staff Denise was very nice and professional. Strong enough Wifi and great organization on Easter Day with egg hunting events for kids. We didn’t participate but we enjoyed the view and liveliness of it. One down side, we requested amenities but didn’t receive service after a long wait. I had to ask the housekeeping team in the morning for things I asked for the night before."

"Good"

"I knew the hotel was close to the highway but wasn’t prepared for how loud the road noise was even in the room with the doors closed. We were told no other rooms were available, (and discovered our room phone was non-functional when trying to call the office). We also had loud neighbors with poor soundproofing between the rooms and a large group hanging out loudly in the courtyard at midnight. So, bring earplugs if you’re a light sleeper. Book a pool view room as those are set further back from the highway. My kid enjoyed the pool, and the Windmill Food Hall was convenient next door. "

"Wonderful stay"

"We stayed over Easter weekend. The room above us was constantly making noise and kids were running around, moving furniture and jumping off the bed for long periods of time. Called the front desk to ask if they could send someone to speak to them and were told they could send someone as a courtesy but couldn’t do anything unless it was between 10pm-7am as those were the quiet hours. If they sent someone to talk to them it didn’t solve anything. Waited until 10pm on both nights to have them finally send security to the room and it did not work. Noise finally stopped around 11:30 each night. I asked to be moved and were told no rooms were available. However, Hotels.com had rooms available to book each night so not sure how they were sold out. Will not be staying at this location again. "

"Where do I even start? Our booking promised EV parking which of course was a lie bc they don't actually offer that. Instead, they charge $28/night for parking which is criminal considering the parking lot was full on both nights so we had to park half a mile away in a parking garage. We had to change rooms TWICE because the rooms were so dirty. Stains on the sheets, crumbs on the couches, stains all over the bathroom floor, toilet seat with hairs on it, hairs on the shower walls, rust on the lighting fixtures, wallpaper peeling off the bathroom wall & musty smelling carpets. Not only that, the mattresses are insanely old box-spring mattresses. We're young with no back issues & we could hardly fall asleep on the mattress. The first room had such an old mattress, that half of the box spring seemed to be depressed. When we finally got transferred to a new room (third room), while it was cleaner than the previous ones, the mattress was still horrible. For a place that charges as much as the Hilton, it's INSANE that they’re clearly using the cheapest mattresses that are probably over a decade old. Most of the staff seemed to gaslight us and would make it seem like no one has ever had any issues. I would ALMOST believe it if not for the fact that as we were complaining to the front desk, a family walked by and immediately told the staff "the new room is better, less of a smell. I think it's the old carpets”. We ended the trip early because of how gross the room was."

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"Gym equipment was adequate."

"I booked a last minute reservation and when I arrived I was greeted with a warm welcome from the receptionist. She went over all the amenities and location of my room with me and gave me a welcome drink (yum). The room was spacious and I had a balcony with a slight view of the lake. There’s a coffee shop on the resort which was a huge plus because I didn’t have to leave the hotel to get my morning coffee and it’s conveniently located next to the pool area. My son and I loved it so much we didn’t want to leave. This is probably the best hotel I’ve ever stayed in. Thank you Lakehouse Resort. "