「Staff were very professional, accommodating. and knowledgeable. Breakfast was very good and staff were again great. Rooms were good sized, clean, and quiet. Bed was a little firm but we slept well. Access to property was easy and parking has lots big enough for full sized cars or pickups, nice touch. Quick access to restaurants and pretty much any services. 」
「The front desk staff were very helpful, polite and accommodating. I am appreciated them listening to my concerns and always seemed willing to give more than I ask for especially the tall quiet guy that works the night shifts.
The custodial staff were not as polite.
The area is full of food options, trampoline spot for children, shopping for adults, movies and mall next door. It was minutes from historical sights and a good selection of churches. 」
「The soundproofing is really poor. I can clearly hear phone conversations from the next room, and footsteps from the floor above are also clearly audible. Additionally, my car’s recording captured someone trying to open my car door (there were no bags or anything inside the car).」
「We were greeted and placed in rooms immediately. We noticed the ac wasn’t working right so we were placed in a diff room quickly. The bed was super comfy. Breakfast was the best breakfast I’ve had at any other hotel that was complimentary. Beds were comfy. Pool was easily accessible compared to other hotels we have been to as well. 」
「Excellent! Newly remodeled and very clean. It’s was quiet and the room was nice. Loved the bar at the top of the hotel. The only constructive criticism would be the employees at the front desk when we checked in around 4-4:30 that day. They acted like they didn’t want to be there and when we asked directions on how to get to the Amphitheater Zoo for a concert the gal said she wasn’t sure. Definitely didn’t seem interested in assisting. 」
