The staff was exceptionally friendly, and we felt warmly welcomed from the moment we arrived. The young lady at the front desk was incredibly helpful; she even provided her personal bag of ice so I could have a cold drink of water, and she graciously answered all of our questions about the island. Furthermore, we were permitted to check in early upon our arrival. Our room was clean, as described, and featured a beautiful ocean view from the balcony. Barbara in the gift shop was delightful, as she and her daughter kindly arranged a car rental for us, ensuring it was both delivered to and picked up from the hotel. They also booked an excursion tour of the island for us. If you share your interests with them, they make every effort to accommodate you and treat you like family. Our first dining experience was mixed; while the food was excellent, the service was lacking, as our server prioritized chatting with coworkers over our needs. However, the service on all subsequent nights at the restaurant was top-notch. We will certainly be staying there again in the future.