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The room was very clean, well lit and comfortable. Temperature controls were excellent. The bathroom was well laid out and had a good assortment of soap and shampoo. Staff was helpful and courteous. The breakfast (arranged with a local restaurant in the building) was wonderful -- western and Japanese options were offered. I wish there was a desk in the room to work at. This was the only drawback to my stay.

Love the location, hot springs, breakfast, and friendly staff. Best hotel for the price!

The hotel was at an excellent JR train station, it is just 2 minutes to the hotel. The front desk staffs were very nice and friendly, I did not expect they even help to take our luggages into our room. The buffect breakfast was provided a lot of choice, and the food was yummy. The cafe staffs provided very good service. The room price of the hotel was reasonable. We enjoyed the stay and had a good time, we would come to this hotel again, thank you for the service.

Clearn and secure

Japanese style room was a fun experience. The staff all spoke English well. Overall a nice stay and good location

駅から近いですが、とても静かで、綺麗なホテルでした。

Without question, this was a five star stay. The staff was exceptionally helpful, professional, and the property is immaculate. This is my second long stay at the property, and I will definitely be back!

Beautiful hotel, close to the station

Great alternative to Tokyo! This property is located a few minutes’ walk from the east exit(s) of Omiya station. Rooms are large (by local standards), clean, quiet, and new. Bars and restaurants are located nearby. There are free lockers on site to store luggage. A buffet breakfast is included for no extra charge.

I was very happy with this hotel. It looked fancy on the inside and was only like an 8 minute walk from the Tachikawa metro station / 5 min cab ride with luggage. Rooms made the best use of their space, had nice amenities, and I had a nice view of the Tachikawa area. Also, lots of restaurants and shopping nearby! Very walkable.

My husband and I stayed at this property while visiting our family in Japan. It was absolutely perfect for us. We stayed for eight nights. It was like a home away from home. We had space for our family to come and visit us quite often. This was a priceless benefit. It was close to everything we needed and the nearby train was not an issue but rather a comfort, knowing we had transportation available when needed. The manager was excellent and provided everything we needed daily. This will be our...

I travelled to Japan for the first time and this hotel was very lovely. Very friendly staff ready to help and it was very convenient to go to the 7/11 downstairs. The only con would be that there is limited transportion by bus to Narita but this is not the hotel’s fault. The hotel is a little far from Tokyo main attraction but, it was still easy access to station. Overall we enjoyed our stay and we felt very welcomed and the hotel was excellent!