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Palace Hotel Omiya

Photo gallery for Palace Hotel Omiya

Lobby
Down comforters, minibar, desk, blackout drapes
Down comforters, minibar, desk, blackout drapes
Down comforters, minibar, desk, blackout drapes
Down comforters, minibar, desk, blackout drapes

Overview of Palace Hotel Omiya

Palace Hotel Omiya

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1-7-5 Sakuragicho, Omiya-ku, Saitama, Saitama, 330-0854

Explore the area

  • Popular LocationSaitama Super Arena2 min drive
  • Popular LocationRailway Museum2 min drive
  • Popular LocationHikawa Shrine3 min drive
  • AirportTokyo (HND-Haneda)35 min drive

Choose dates to view prices

About this area

Saitama

Palace Hotel Omiya is located in Omiya, a neighborhood in Saitama. The area's natural beauty can be seen at Omiya Park, while Railway Museum and Omiya Bonsai Art Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Nack5 Stadium Omiya or Saitama Super Arena.

What's nearby

  • Saitama Super Arena - 2 min drive
  • Railway Museum - 2 min drive
  • Nack5 Stadium Omiya - 2 min drive
  • Hikawa Shrine - 3 min drive
  • Omiya Park - 3 min drive

Getting around

  • Miyahara station - 4 min walk
  • Haneda Airport (HND) - 35 min drive

Restaurants

  • Crown Restaurant – Restaurant offering French cuisine. Serves lunch and dinner.
  • Parterre – Serves breakfast, lunch, and dinner.
  • Zuirin – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Keyaki – Restaurant offering Japanese cuisine. Serves lunch and dinner.

About this property

Palace Hotel Omiya

4-star Saitama hotel in Omiya, near Railway Museum
Along with 6 restaurants, this hotel has 2 bars/lounges and a health club. WiFi in public areas is free. Additionally, a coffee shop/café, self parking, and a business center are onsite. All 204 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences like refrigerators and electric kettles. Other amenities available to guests include minibars, room service, and down comforters.
Palace Hotel Omiya offers 204 air-conditioned accommodations with minibars and complimentary newspapers. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Saitama hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1680 per night)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10 AM: JPY 2600 per person
  • 6 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Things to do

  • Health club

Family friendly

  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Languages spoken

  • English
  • Japanese

Business services

  • Business center

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • In-room massage
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 2600 per person (approximately)
  • Self parking fee: JPY 1680 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Palace Hotel Omiya Saitama
Palace Omiya Saitama
Palace Omiya
Palace Hotel Omiya Hotel
Palace Hotel Omiya Saitama
Palace Hotel Omiya Hotel Saitama

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 98 out of 203 reviews
5 - Excellent 48%
Rating 4 - Good. 83 out of 203 reviews
4 - Good 41%
Rating 3 - Okay. 15 out of 203 reviews
3 - Okay 7%
Rating 2 - Poor. 6 out of 203 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 203 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overall
Rooms are on the small size but the service and location is great!
Stayed 4 nights in Feb 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go to hotel for business trips
I have stayed here many times and it never disappoints. Very comfortable bed, nice breakfast, spotlessly clean (although I do recommend a double room over a single room which can be on the small side). I have always viewed this as my 'go to' hotel when visiting the area and have now stayed here on at least twenty separate occasions.
Stayed 4 nights in Feb 2020

4/5 Good

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Good for business.
Great hotel. Rooms sizeable and had all the amenities you could need for a business trip. Room was cleaning was sloppy but my colleagues had no issues so assume this is an exception rather than the norm.
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly and very professional. Not asking question but they arrange the room next to my friend when check in.
Stayed 1 night in Jan 2020