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Reviews of Commander Beach House Hotel

2 out of 5
Commander Beach House Hotel
1405 Baltimore Ave., Ocean City, MD

Reviews

6.8
Rating 10 - Excellent. 91 out of 366 reviews" "
Rating 8 - Good. 98 out of 366 reviews" "
Rating 6 - Okay. 85 out of 366 reviews" "
Rating 4 - Poor. 37 out of 366 reviews" "
Rating 2 - Terrible. 55 out of 366 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access
Stayed 1 night in Apr 2024
Response from Brooks on 2024/4/29
thank you for staying with us

10/10 Excellent

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and felt like you was in an actually bedroom lol .nice place to stay for a little getaway 🙂
Stayed 1 night in Apr 2024
Response from Allyson on 2024/4/8
Thanks for your review, Alyssa, I am glad you enjoyed your stay!

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Brooks on 2024/4/2
Thank you for stayiing with us!!!

10/10 Excellent

Ebony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach
My family and I planned this trip last year back in July and stayed here for one night. We didn’t realize how close it is to the beach, literally a 2 minute walk—we’ve never been to OCMD, so the staff and guests there were so kind. We also loved how close and convenient stores and restaurants are. We definitely will be back
Stayed 1 night in Jul 2023
Response from Brooks on 2024/1/10
Thank you for staying with us !!!

8/10 Good

Lisa

Traveled with family
I never came to clean the room, make the beds or sweep the floor, but everything else was good
Stayed 2 nights in Oct 2023
Response from brooks on 2023/10/18
we apologize for the inconvenience and we will work on correcting this issue

10/10 Excellent

Amy, Fort Smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot, great price and so close to the beach
Stayed 2 nights in Sep 2023
Response from brooks on 2023/10/16
thanks for staying with us, please visit us again

8/10 Good

Madison

Traveled with family
The stay was good
Stayed 2 nights in Oct 2023
Response from Allyson on 2023/10/8
Thanks for the review, Madison, I appreciate your feedback!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Room was small and clean. Staff was very nice. Carpeting in the hotel halls and stairs needs to be replaced.
Stayed 2 nights in Sep 2023
Response from chris on 2023/10/3
Thank you for taking the time to give us your feedback. I will make housekeeping aware of the issue with the carpet.

8/10 Good

Tina M.

Stayed 2 nights in Jul 2023
Response from Allyson on 2023/10/8
Hi Tina M., thanks for the 4/5 review! I'm happy you enjoyed your stay!

2/10 Terrible

Casey

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible, dirty, we changed hotels. Would never stay here again.
Stayed 3 nights in Sep 2023
Response from chris on 2023/9/11
So sorry the room was not good for you I will let the staff know.

2/10 Terrible

Koleen

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mizerreeee
Room 307 stay on 82 degrees the whole stay and I would never stay there again.
Stayed 3 nights in Sep 2023
Response from chris on 2023/9/10
Thank you for your feedback. So sorry the ac was not operating properly.

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient! Was able to walk everywhere!
Stayed 3 nights in Sep 2023
Response from chris on 2023/9/5
Thank you for your feedback.

8/10 Good

Milagros

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Needs a elevator
Stayed 1 night in Sep 2023
Response from chris on 2023/9/5
Thank you for your feedback.

8/10 Good

Nelson

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from chris on 2023/9/6
Thank you for your feedback.

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check
Our stay was great...a very comfortable place and experience
Stayed 5 nights in Aug 2023
Response from chris on 2023/9/5
Thank you for your feedback.

8/10 Good

Blanca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
quiero para mi próxima estadía el hotel con suites para más comodidad , tenga su cocina . Gracias
Stayed 2 nights in Aug 2023
Response from chris on 2023/9/1
OK

8/10 Good

Caroline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaints I have is that the Beach House facility is a little old and there are $42 in hidden fees not listed on their website or on Expedia - they spring that on you when you check in.
Stayed 2 nights in Aug 2023
Response from chris on 2023/9/1
Thank you for your feedback. That is in expedia but it's a resort fee which we charge. It comes with free bike rentals and beach chairs among other things.

6/10 Okay

David

Stayed 1 night in Aug 2023
Response from chris on 2023/8/25
Thank you for your feedback.

6/10 Okay

Mary

Stayed 1 night in Aug 2023
Response from chris on 2023/9/11
Thank you for your feedback.

6/10 Okay

Brandy

Stayed 1 night in Aug 2023
Response from chris on 2023/8/25
Thank you for your feedback.

6/10 Okay

Husam

Disliked: Cleanliness, property conditions & facilities
Room is very small and very old, very moldy smells in hallways.
Stayed 2 nights in Aug 2023
Response from chris on 2023/8/25
Thank you for your feedback. We will pass along your issues with the staff.

6/10 Okay

Melody

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place is nice and very close to all the main attractions, you are in front of the beach, if you are located in their newer building, they have an older building across the street which I was locked in and it does need a bit of TLC. The costumer service was not the best.. the information at the front desk was very poor and not very helpful unfortunately, we had to figure things out for out selfes.
Stayed 1 night in Aug 2023
Response from chris on 2023/8/25
Thank you for your feedback. We will address your issues with the front of house staff.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2023
Response from chris on 2023/8/25
Thank you for your feedback.

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean with street access! I would definitely stay again. The front desk personnel were also very professional and attentive.
Stayed 1 night in Aug 2023
Response from chris on 2023/8/25
Thank you for your positive feedback.

8/10 Good

Rafiel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everithing looked clean but the room carpet was so dirty that i walk on it after shower and my foot look filthy.
Stayed 2 nights in Aug 2023
Response from chris on 2023/8/25
Thank you for your feedback.. We will pass your issues along to housekeeping about your carpet.

10/10 Excellent

DANIEL

Stayed 2 nights in Aug 2023
Response from chris on 2023/9/5
Thank you for your feedback.

10/10 Excellent

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Cheap but decent
My wife and I go to OC, MD every year and look for a cheap place to stay. Considering the price, it was a decent place. Next time I would get a room with a kitchenette. I will say, the carpets in the halls could use a deep clean.
Stayed 5 nights in Aug 2023
Response from chris on 2023/8/25
Thank you for your feedback.

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location! It was so nice having 2 beach chairs to use and the pool was great for little kids!
Stayed 5 nights in Aug 2023
Response from chris on 2023/8/12
Thank you for your positive feedback.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from chris on 2023/8/11
Thank you for your feedback.

10/10 Excellent

Gretchen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with all aspects of my stay. I appreciated the essy check in and making my wishes answwred at that time
Stayed 3 nights in Aug 2023
Response from chris on 2023/8/10
Thank you for your feedback.

8/10 Good

Jessica

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pool was great an hotel building was great beach house could use a little up dating to carpet.
Stayed 2 nights in Jul 2023
Response from chris on 2023/7/31
Thank you for your feedback.

10/10 Excellent

SANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel. The. Beach is great. Service is great. The air conditioner is old so be prepared to a loud noise. The only bad thing and I told them is that the staff leave the backdoor unlock and no one is there. Not safe.
Stayed 1 night in Jul 2023
Response from chris on 2023/7/31
Thank you for your feedback.

2/10 Terrible

Kara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from chris on 2023/7/31
Thank you for your feedback.

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never got towels or room cleaned did ask to have done
Stayed 3 nights in Jul 2023
Response from SB on 2023/7/27
Thank you for your feedback, we will share with the housekeeping team. We enjoyed having you as our guest.

4/10 Poor

Chris

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Parking is a mess. The rooms are not what they look like in the pictures. Everything needs updated.
Stayed 2 nights in Jul 2023
Response from chris on 2023/7/25
Thank you for your feedback.

6/10 Okay

felicita

Disliked: Room comfort
Ok
The room itself was very small. There was no one in our building lobby that can help. So we had to walk to the main building. Heard everything everyone did on our floor. Housekeeping and other people were not really friendly. Not really as decribed.
Stayed 2 nights in Jul 2023
Response from chris on 2023/7/24
Thank you for your feedback.

2/10 Terrible

tiara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check not great experience and horrible customer service. Did not stay my second night and tried talking to manager but they refused to come talk to me. The nose from the air conditioner was horrific and caused me to get a lack of sleep. The customer service was horrible and Expedia tried to talk to manager for me as well but they refused to talk to Expedia about a refund for the one night since I did not stay due to the air conditioning and the room itself.
Stayed 2 nights in Jul 2023
Response from chris on 2023/7/24
Thank you for your feedback.

8/10 Good

AJ

Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot was a little difficult to find
Stayed 1 night in Jul 2023
Response from chris on 2023/7/24
Thank you for your feedback.

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Surprise no elevator
Stayed 1 night in Jul 2023
Response from chris on 2023/7/21
Thank you for your feedback.

8/10 Good

Mark

Stayed 3 nights in Jul 2023
Response from chris on 2023/7/18
Thank you for your feedback.

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from chris on 2023/7/15
Thank you for your feedback.

6/10 Okay

Emma

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from chris on 2023/7/14
Thank you for your feedback.

6/10 Okay

madeline

Traveled with group
Disliked: Staff & service, property conditions & facilities
Hard to find the front desk and the proximity was very convenient
Stayed 1 night in Jul 2023
Response from chris on 2023/7/13
Thank you for your feedback.

2/10 Terrible

Victoria

Traveled with partner
Disliked: Cleanliness, staff & service
Dirty, poor service. It’s was either semen or vomit on the bed skirt, sand in bed and woman’s bra and panties in room. They said room was ready at check in but was never even cleaned in the first place. DISGUSTING. Rather of slept in my car.
Stayed 3 nights in Jul 2023
Response from chris on 2023/7/10
Thank you for feedback.

8/10 Good

Saul

Stayed 2 nights in Jul 2023
Response from chris on 2023/7/25
Thank you for your feedback.

6/10 Okay

Justin

Stayed 3 nights in Jul 2023
Response from chris on 2023/7/25
Thank you for your feedback.

10/10 Excellent

Sador

Stayed 1 night in Jul 2023
Response from chris on 2023/7/24
Thank you for your feedback.

10/10 Excellent

Monica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
A great place for a short stay.
My stay was good. Staff was accommodating. Pros: I staid in the beach house area, first level- walk in style- type of room which was great for me because I don’t do stairs. Two pools. One indoor the other outdoor, bike access and beach chairs for the guest of the hotel. The location is a two minute walk to and from the beach. If you need elevator access it’s best to reserve a room in the same area as check in. Cons: The rooms were clean HOWEVER the rugs in the common area (beach house area) where filthyyyyyyyy! Overall: The stay was good and the cost was VERY reasonable.
Stayed 1 night in Jun 2023
Response from chris on 2023/6/30
Thank you for your feedback.

8/10 Good

Robert

Traveled with partner
Liked: Staff & service, property conditions & facilities
We did find a roach but other than that one bug the stay was great!
Stayed 2 nights in Jun 2023
Response from chris on 2023/6/21
Thank you for your feedback.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from chris on 2023/6/20
Thank you for your feedback.