Hotels near Ocean Ave & Jules Ave Stop

"Our hotel room was very cleanly, staff was kind and we enjoyed our stay. The view from the top floor was phenomenal!"

"Good location "

"The stay was extremely disappointing from start to finish. Staff were rude, and I was charged a $65 nightly parking fee and a $75 security deposit that were not clearly disclosed in advance. Those kinds of charges should be made obvious before or during check-in, not discovered afterward on your card. The condition of the property was also unacceptable. Cigarette waste was scattered all over the front entrance after the ash disposal container had overflowed. Instead of properly cleaning it, staff appeared to just pour water over the tile, leaving behind a dirty yellow-brown mess that looked unsanitary and created a slipping hazard. There were fireworks going off throughout the night that sounded like gunshots. As a military member who suffers from PTSD, this was extremely distressing. When I informed staff, they acted as if I was making it up or overreacting rather than showing any concern. I also contacted the general manager and never received a response. The room itself was poorly arranged. To use the coffee maker in the morning, I had to unplug the TV because there were no open outlets. I was also placed in an accessible room without any explanation, and the shower head was set unusually low, which made using the shower uncomfortable. Overall, this was one of the worst hotel experiences I have had. Between the lack of professionalism, poor property conditions, surprise charges, and dismissive staff response, I would not recommend this hotel "

"Friendly customer service. Room was neat and clean. Breakfast was delicious. Variety of options available. The waffles were my favorite!!"

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"Breakfast is over priced for simple breakfast that is served cold. No microwaves in rooms was an inconvenience for guest having to go down to LL. The pool area was dirty. "

"As a native California resident I knew what to expect in the surrounding area as for cleanliness, the hotel is near a great French bakery. Staff all were amazing and greeted any time we came in or left. There isn’t available parking from the hotel but there is plenty of parking garages near by, now be prepared it will cost a bit. The room was spacious and clean. The streaming services has it where you can enter your own information and it will know when you are leaving so it will automatically log you out. Overall pleasantly surprised and had a great stay"

"The room service food was fantastic! "

"The breakfast menu was delicious. The eggs were super fluffy and my favorite the potatoes were to die for. The bar looked pretty stocked. I don't drink but everyone who was at the bar were happy. The staff were beyond amazing. If you want hospitality baby this is the spot! Everything is basically in walking distance from Oracle to the Chase Center to the Fisherman's Wharf."