My experience was incredibly disappointing. I had booked a room for a honeymoon trip with my wife during our roadtrip to Oban. However, when we arrived, I discovered that our room was in the basement, yes a basement with just a tiny window looking out at car wheels above ground level. It was completely misleading. When I asked for a refund, I was told to contact Expedia. After reaching out to them multiple times, they confirmed that the hotel owner had refused the refund. The staff were unfriendly, and the owner lied repeatedly about canceling my reservation putting on Expedia. The room itself was cramped, with a small TV and a musty smell throughout. If your room isn't on a higher floor with a sea view, I strongly advise against booking this hotel.
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