Independent Novato hotels

"Check-in was quick. Unfortunately, the room was dirty with, i'm assuming, previous occupant's dirty undergarments and leftover food. I went back to let the staff know and was quickly assigned another room. In the new room, we needed more shower towels, so we called room service and no one picked up the call. tried multiple times. I had to walk back to the check-in counter and let them know. The facilities are out-dated. Seemed neglected. It felt like a college apartment. The only thing going for this location is the views of San Francisco city lights. The professional pictures make it seem like a resort or higher level hotel, taking advantage of location on the bay... i don't thing it's worth it, considering how isolated it is, the condition of the area, and the difficulty in getting a good meal... won't be coming back here. "

"Yes, the tap water is so small"

"Exquisite as usual. "

"I’m still waiting for my deposit security deposit didn’t pay me back"

"The room was clean and close to all the action! The people checking in were great, so friendly. Bathroom could be upgraded to the standard all white and carpet could be refreshed as well but for the price- all worth it and excellent value!"

"All of the staff we interacted with were friendly and the hotel was clean and a great location. The game room was a nice bonus"

"Near of everything, check in staff very nice, valet parking very rude "

"Not as many restaurants as before Covid!"

"If it’s your first time in San Francisco make sure you do your research about anything to do over there because if you have any questions employees here have ZERO KNOWLEDGE of anything around there!! "