Notre-Dame-de-Lourdes Vacations from NT$10,828

Great place and exceptional staff.

Loved the self-check-in feature the modern look of the lobby. Can't beat the location. The room was a little small but clean, sleek and modern. I enjoyed my stay. Would return!

The hotel has a front gate which gave some feeling of security. The hotel is very noisy with kids using the pool area screaming when we arrived in the evening. The front attendant was helpful however we booked two rooms, one had to be changed 3 times due the shower backing up and both reserved rooms were dirty. We were told the bar was open until 11pm and kitchen served to 10pm. Our first night the bar attendant was rude and irritated when we arrive at 9:45pm asking for food and was rude, I was embarrassed by the treatment we received. Worst experience I have ever had at this hotel or hotel any ever. The next night we went down for a late drink and was told the bar closes early if business is slow. Frankly it should not be advertised as having amenities the hotel cannot service. I thought possibly the poor experience maybe because I used Expedia to book and other previous bookings were made directly with the hotel. That being said i felt it was inexcusable and that the means of booking cannot explain the poor customer experience. This used to be my hotel of choice when in Montreal and recommending to others. Tim for change,