「Refused to allow us to move our reservation by one day after I accidentally booked the wrong date. While I was recovering from a seizure and not even neurologically aware of what I was doing, $300 for a trip my little boys didn’t get to go on. That’s a week of groceries these days. Thanks guys」
「Vert cool and unique stay! Loved the history and staff was friendly. My only complaint was worrying about a $50 fee you pay if you “check out at 11:01 “. Checkout is 11:00. I did not appreciate having a stress after enjoying a night out not to mention a very expensive hotel room already.」
「The front desk staff was great at check-in. We found an old, used, large earplug near the side of the bed, and a dried up pasta noodle behind the chair. When I brought it to the attention of the front desk staff the following morning, the reply was that they would let housekeeping know - nothing else to try to make us feel better about the cleanliness of the room, or a gesture to give us something toward the room rate, anything would have made it less gross.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
