Find Hotel with a Concierge in Northwest Rochester, NY

"Staff was great! All was in order at the property and it was great to see some upgrades being done. Our son will be attending St. John Fisher University next year and we are looking forward to our next stays after his football games!! "

"Yes the toilet seat was broken and it was also not properly clean. The check in time wasn’t what was advertised. The only thing that was pleasant was the staff upon arrival."

"The whole hotel looks dingy and dilapidated. My entire floor smelled like weed. Staff is nice but rather vague and didn’t give great instructions for someone who had never been there before. I had to ask about the restaurant, the shuttle, etc. No information was volunteered. My room wasn’t very clean: chunks of grout had fallen out onto the floor, the room looked like it hadn’t be vacuumed, hairs that were not mine on the towels, etc. Also, there is no microwave in the room, and there is no safe. I expected better from a Marriott, and this does not encourage me to stay at another Marriott in the future."