Find Family Hotels in Northwest Rochester, NY

"Room is dirty and dust. Rude front desk . There is no one cleaning my room, the front desk said, she could do nothing. Avoid this hotel."

"Excellent stay, Bathroom remodel was very modern. Bed was very comfortable with 4 good comfy pillows. Told management about toilet handle sticking and running all night long unless handle was jiggled repeatedly or top of toilet tank removed & flapper put down manually. Also one of the electrical outlets on the lamp didn't work so my phone didn't charge overnight. "

"Everything was fine except 2 other rooms complained about having mice. I believe they where long term tenants"

"Everything was fine so I was happy to spend the night, but the pool was not functioning (closed for repairs or maintenance) and this is something you never find out until you get there. If you have expectant kids in tow, it would be a HUGE disappointment, enough to make me switch, for this trip, it was okay. "

"amazing"

"Staff is awesome, room was clean, breakfast was yummy. "

"Very nice"

"Food was average but plentiful. "

"Good breakfast, no towels in pool area after asking more than once. "