Find hotels in Northern Rivers from NT$2,013

"Extremely disappointing handling by the hotel and twin towns after getting in between visible factional department infighting regarding breakfast entitlements and customer service between the hotel and twin towns. What made this worse was not even the original issue — it was the weeks of silence afterwards, followed by a phone call where staff appeared completely boxed in by policy and bureaucracy instead of using basic customer judgement. I travel regularly and understand mistakes happen. What matters is how businesses respond. In this case, the response was slow, impersonal and dismissive. Very poor post-stay customer service for a brand that markets itself as premium."

"👍"

"We had a wonderfull experience especially with Ocean Views. Twin Towns is a Mecca for familiar faces and the only thing we missed out on was breakfast, but there will be plenty oof time for that next time we visit the MANTRA Coolangatta. Kind regards, GiGi Law & M. McKeown"

"Great location, staff helpful and lovely"

"The motel is in need of a major upgrade."

"Great place to stay"

"Breakfast was "

"Clean room and amazing staff. Fantastic little overnight stay"

"When checking in the lady was busy on the phone and asked her husband to attend to me, unfortunately another guest (who apparently is a regular) came in and was attended to before me. I was upset by this. The room was clean but the toilet seat did not stay up whilst using it."