MOXY Northern Europe hotels

"Good location to airport with 24 hour pickup and drop off service - one of the few hotels to do so at no extra charge."

"I like the location as it is convenient and close to lots of interesting things. But the hotel itself is very old. The toilets were not flushing properly. It was hot in the rooms and we had no control on the thermostat. The entrance smell like fish all the time."

"Dear Hotel Management, I am writing to express my disappointment regarding the handling of my recent booking and cancellation request at your hotel, where I have stayed regularly for the past 15 years whenever visiting London. After the Middle East conflict began, my flights were cancelled and I contacted the hotel requesting cancellation of a booking, but I never received any response. Recently, I again chose your hotel for a one-night stay. Due to flight delays, I arrived at 6 am and appreciated the late checkout extended until 5 pm. After my London–Rome flight was cancelled, the airline initially rebooked me two days later, so I extended my hotel stay for 3 nights through Expedia at a cost of about AUD $1600. Only 30 minutes later, the airline advised I could depart the same day. I immediately spoke with reception and was told the booking could be cancelled, and I was given a cancellation number so Expedia could process the refund. However, when Expedia contacted the hotel, the cancellation was rejected. Expedia is now asking me for the receptionist’s full name and role, which I find unreasonable. Guests should be able to trust information provided by hotel staff. This situation has seriously damaged my trust in the hotel. After 15 years as a loyal guest, I feel this matter has been handled unfairly and I respectfully ask management to review and resolve it fairly."

"Breakfast buffet was great, room was a bit small but perfect for solo traveler. Location was perfect ! Nightlife is literally walkable ! Theatres are walkable! Restaurants are walkable! Hotel is super clean , nice cute gym! Would definitely recommend! "

"Good breakfast buffet"

"This was one of the worst experiences I have had staying at a hotel. It is not cheap and you are staying in a room the size of a cruise ship room. Not recommend at all"

"Staff were wonderful! Amenities were perfect. Origins has the most wonderful food!"

"Room too small even for a single person "

"Lovely toiletries. Great breakfast but not enough tables for all the guests when i went. Hotel is like luxury student accomodation. Not really my vibe but an interesting place to stay a couple of nights."