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"When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen. The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction. The shower does not work. When drawing the...

"Cleaning was not good enough, webs in showers and mould. Stains on sheets and the dishwasher was not working. We was forced to pay for cleaning, despite all this. Dont recommend this, we felt cheated on."

"Flat was spacious, but dated, and is located in an undesirable area. Cleanliness was generally okay but decor etc could do with upgrading and flat may benefit from being aired regularly. We got the impression that it had been a while since the windows had been opened."

"House wasn't cleaned prior to our stay and the company refused to come out and clean the property"

"Loved everything about Alnwick and The majestic purple. Immediately felt at home upon arrival. Great communication from host. Lovely property in the ideal location for exploring Alnwick. Kids loved it and didn't want to leave. Will definitely be back and would definitely recommend. Thank you."

"Was a great base for family wedding nearby. Would have loved to spend more time in, and enjoy all the home comfort that the cottage had to offer."

"Stay was ok, wasn’t cleaned before hand, was a mess, but last minute cleaners did come out at 5pm, the gate was broken and hot tub was dirty also didn’t get clean until the next day. Was supposed to stay extra day but decided leave day earlier as we didn’t find it safe due to locks was broken and bathroom window didn’t shut properly and during the night was banging with the wind,overall wouldn’t recommend staying here. Cleaners were nice and helpful but this should have been done before hand. "