"This stay was a lovely family weekend stay overall.
The biggest issue for us was the buffet. It was average, repetitive, had no flow to the order (eg: no ketchup at kids nugget station/no milk by breakfast station)
There was a lack of ice cream flavours and overall desserts for kids.
However, the dinners at the restaurants were so good! Food, choice and service.
Unfortunately families are not allowed to cross into the adult section and dine. Another minor issue we had. The adults are allowed to cross into our section and use up our family amenities like cabanas, and it makes our bar and food areas over crowded with a very different vibe at the entertainment pool…this is not uncommon for adult/family shared sites. Just a general remark we notice.
Kids zone and splash park really good!
Unfortunately our room had a drainage smell on the second day onwards from the toilet and shower, we reported but nothing was done so we just tried to manage it ourselves.
It was a good and memorable stay overall. Staff are great."
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