北灘酒莊飯店，旅行前必看！

「First, we brought three large pieces luggage for this long trip. The hotel offered us a room on the sixth floor without helping us carry our luggage or even telling us how to go to the sixth floor. The highest floor the elevator could reach was the fourth floor, so we had to carry our luggage a long way up to the sixth floor using the stairs, and the next day, down to the first floor as well. Second, I’m a VIP member of Hotels.com, and the website clearly stated that this hotel would provide VIP...

「The staff were top notch. Very relaxing.」

「clean」

「Very good 」

「Very friendly reception and staffs. Comfortable bed in the room. The atmosphere when happy hour is excellent with good apple cider going with wine. I would love to stay here again when visiting San Francisco.」

「Terrible attitude at the front desk」

「雖然提早離開不需要房務整理，可是最後一晚沒有房務整理，但不影響住宿體驗，櫃檯有主動給予餐點一些折扣還不錯。」

「好」