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Reviews of Le Meridien Nice

4 out of 5
Le Meridien Nice
1 Promenade Des Anglais, Nice, Alpes-Maritimes

Reviews

8.6

Excellent

Rating 10 - Excellent. 225 out of 436 reviews" "
Rating 8 - Good. 134 out of 436 reviews" "
Rating 6 - Okay. 46 out of 436 reviews" "
Rating 4 - Poor. 21 out of 436 reviews" "
Rating 2 - Terrible. 10 out of 436 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great view from executive sea view room
Stayed 3 nights in May 2024

10/10 Excellent

Rahul

Traveled with family
Great location- Rooms were clean and the support staff cleaned the rooms daily. The rooftop restaurant was awesome!
Stayed 3 nights in May 2024

10/10 Excellent

Holly

Stayed 1 night in May 2024

10/10 Excellent

Kesniela Nuguid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le Meridien is the perfect spot to stay in! It's location is near all the major attractions in Nice (Old Nice, Place Massena, the Beach front, etc.) It's also near a lot of delicious restaurants. Transportation is also really easy to access near the hotel. In addition, the staff were all kind and friendly. Bonus points because we were able to check-in early and received many recommendations for sites to visit in Nice. Our room was also cleaned everyday and we were given extra water. I would book again in this hotel if I return to Nice and will recommend it to all my friends and family.
Stayed 4 nights in Apr 2024

10/10 Excellent

Gabriella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I really liked how it was so close to the beach. We enjoyed a day there and it was lovely! We liked the rooftop terrace where we sat in the sun and had drinks. We did the spa and that was so lovely!
Stayed 4 nights in Apr 2024
Response from Stephane Dartois on 2024/4/30
Dear Gabriella,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Tanjari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 2 nights in Mar 2024
Response from Stephane Dartois on 2024/4/12
Dear Tanjari,Thank you for posting your review following your recent stay. I am delighted to read that you had an enjoyable stay with us and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in Nice with easy access.
Stayed 3 nights in Mar 2024
Response from Stephane Dartois on 2024/4/3
Dear Richard,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

David

Traveled with partner
Liked: Amenities
Great stay
Stayed 4 nights in Mar 2024
Response from Stephane Dartois on 2024/3/14
Dear David,Thank you for rating our hotel following your recent stay. I am delighted to read that you had an enjoyable stay with us and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

8/10 Good

Seyed ahmad

I was disappointed with my recent experience when I was told I had to order a drink worth €25 to stay in the lobby due to a street carnival. This was ounexpected, and it left me with a negative impression. I hope such policies can be reconsidered for a more pleasant guest experience.
Stayed 4 nights in Feb 2024
Response from Stephane Dartois on 2024/3/14
Dear Seyed Ahmad,Thank you for taking the time to share your feedback with us.Please accept our sincere apologies if you felt you were not treated the way you deserved.The Nice Carnival is a huge event and this policy applies only on this occasion.We hope to redeem your faith in us, and to one day provide you with a great experience that you well deserve. Until then I remain with sincere apologies. Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Nghia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Feb 2024
Response from Stephane Dartois on 2024/3/14
Dear Nghia,Thank you for rating our hotel following your recent stay. I am delighted to read that you had an enjoyable stay with us and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

STEVEN

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Stephane Dartois on 2024/3/14
Dear Steven,Thank you for rating our hotel following your recent stay. I am delighted to read that you had an enjoyable stay with us and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a lovely stay at Le Meridien in Nice. Very well appointed hotel and perfectly situated close to the center of town and Vielle Nice. The added bonus was the heated rooftop pool and stunning views from the rooftop bar/restaurant. We were upgraded to a huge room with a balcony that had a partial view of the water and loved the comfort of the bed. I'd highly recommend this hotel to anyone and would definitely stay here again.
Stayed 4 nights in Feb 2024
Response from Stephane Dartois on 2024/3/14
Dear Jessica,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Anette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect - right by the beach - and the view from our room was breathtaking. We had a park and water view and enjoyed waking up to the greenery and sea every day. In addition, the staff at the front desk couldn’t have been more helpful and accommodating. We had a water leak in our room due to an unusually strong rainstorm, and the staff had us settled in another room within half an hour. The other feature we enjoyed was the outdoor heated pool. Even though it was February, we loved going for a swim after a day of walking. The temperatures were around 15C but the pool was heated so perfectly, that (as Canadians :)) we found it warm enough to unwind after our daily excursions. Great stay!
Stayed 8 nights in Feb 2024
Response from Stephane Dartois on 2024/3/14
Dear Anette,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Mimi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay at Le Meridien - amazing rooms, breakfasts, facilities and staff were very attentive.
Stayed 4 nights in Feb 2024
Response from Stephane Dartois on 2024/3/14
Dear Mimi,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Jing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have had a v nice time staying in this hotel . V friendly staff
Stayed 5 nights in Feb 2024
Response from Stephane Dartois on 2024/3/14
Dear Jing,Thank you for posting your review following your recent stay. I am delighted to read that you had an enjoyable stay with us and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was excellent. Hotel staff were very helpful. View from the hotel was beautiful and housekeeping was exceptionally good!
Stayed 4 nights in Jan 2024
Response from Stephane Dartois on 2024/1/22
Dear Lisa,Thank you for your detailed review and for your kind words on our product and services. It makes our efforts so much more worthwhile knowing they are appreciated. I have shared your comments with my team and they are all delighted. We look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

sajjad

Stayed 3 nights in Dec 2023
Response from Stephane Dartois on 2024/1/22
Dear Sajjad,Thank you for posting your review following your recent stay with us. We are truly delighted to note that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location for Sightseeing in Nice
Amazing location and sea view from our room. Enjoyed sitting on the terrace watching the sunrise with Corsica in the distance. Staff are efficient, professional and very nice. Highly recommended.
Stayed 2 nights in Dec 2023
Response from Stephane Dartois on 2024/1/22
Dear David,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Nandi Jamila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed this property. The Ocean view was gorgeous. Property was very clean. We did not eat on the property as there were so many restaurants to try within walking distance. Close location to port so that you can take boat ride to Cannes or St. Tropez. Quick check in and staff was helpful.
Response from Stephane Dartois on 2024/3/14
Dear Nandi Jamila,Thank you for your detailed review and for your kind words on our product and services. It makes our efforts so much more worthwhile knowing they are appreciated. I have shared your comments with my team and they are all delighted. We look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 5 nights in Nov 2023

10/10 Excellent

Sharon

Stayed 3 nights in Nov 2023

8/10 Good

Tasneem

Stayed 4 nights in Nov 2023
Response from Stephane Dartois on 2023/12/4
Dear Tasneem,Thank you for taking the time to rate your experience.We are delighted to hear that you had an enjoyable stay and look forward to welcome you back in the near future.Kind regardsStephane DartoisGeneral Manager

6/10 Okay

Jagdish

Liked: Cleanliness, room comfort
Best views of the sea and promenade
The best aspect is the location on the Promenade and the sea view room, convenient for the restaurants all around. No restaurant or room service in the hotel, housekeeping rather poor. Good and spacious lobby. Staff friendly.
Stayed 4 nights in Nov 2023
Response from Stéphane Dartois General Manager on 2023/11/12
Dear Jagdish,Thank you so much for your recent stay with us and for sharing your experience. We are happy that you recognized the friendliness of our Team Members. We are also appreciative of the areas you have mentioned where you feel we could improve and we will work on that. We look forward to welcoming you back in the near future. Kind regards,Stéphane DartoisGeneral Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front-desk service staff, average rooms
Good front-desk service, very friendly. Rooms are average, but clean.
Stayed 1 night in Oct 2023
Response from Stéphane Dartois General Manager on 2023/11/5
Dear guest,Thank you so much for your recent stay with us and for sharing your experience. We are happy that you recognized the friendliness of our Team Members. We are also appreciative of the areas you have mentioned where you feel we could improve and we will work on that. We look forward to welcoming you back in the near future. Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Marc-Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - very clean - nice staff - modern bathroom
Stayed 2 nights in Oct 2023
Response from Stéphane Dartois General Manager on 2023/11/5
Dear Marc-Andre,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Leonora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 2 nights in Oct 2023
Response from Stéphane Dartois General Manager on 2023/10/24
Dear Leonora,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can I say TOP SHELF with a great roof top bar
Stayed 1 night in Oct 2023
Response from Stéphane Dartois General Manager on 2023/10/24
Dear Sheryl,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel in a prime location! We requested a room with a balcony and enjoyed seeing the water from there. The room was very clean and staff was very helpful. The only thing we didn't like was the rooftop restaurant--it was understaffed and overpriced.
Stayed 3 nights in Oct 2023
Response from Stéphane Dartois General Manager on 2023/11/5
Dear Susan,Thank you for posting your review following your recent visit. I am delighted to read that you had an enjoyable stay with us and also appreciative of your candid feedback on the areas where you feel improvement could be made. My team and I will work on them and we hope to welcome you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Nikolay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach, casino,many cafe and restaurants….
Stayed 3 nights in Sep 2023
Response from Stéphane Dartois General Manager on 2023/10/24
Dear Nikolay,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

4/10 Poor

ralph

Traveled with partner
Disliked: Property conditions & facilities
This property was booked as a Meredian.. which is marketed as upscale and since booking we were not informed that it changed to marriot Bonvoy.. not upscale .. the Dining room on roof had very limited menu and hours..kiosk for food.. rooms retrofitted to Bonvoy .. no drawers for storage, noisy crowded lobby, many large tour operators daily, pool very small for 315 room property. Basic Basic Basic for price .. bait and switch .. expedia should have contacted us .. this property would have been acceptable if it were half the price.. front desk did not give information fully, good concierge. … very crowded..
Stayed 3 nights in Sep 2023
Response from Stéphane Dartois General Manager on 2023/11/5
Dear Ralph,Thank you for taking the time to review us and I am terribly sorry that you had such a disappointing stay with us. We are also appreciative of the areas you have mentioned where you feel we could improve and we will work on that. The hotel Name is indeed Le Meridien Nice.Le Meridien brand is part of the worldwide hotel chain Marriott, which has a fidelity program called Marriott Bonvoy.I am terribly sorry to hear of the disappointment of the way in which you were met with your concerns.Sadly I can’t take back what happened in the past but I hope we can gain back your faith in us for another chance to show you and your guests our True Le Meridien service.Best regardsStephane DartoisGeneral Manager

8/10 Good

Omri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. In a solid spot in nice, walkable. Insanely amazing view from our balcony that was a huge highlight!!!
Stayed 3 nights in Sep 2023
Response from Stéphane Dartois General Manager on 2023/11/5
Dear Omri,Thank you for posting your review following your recent stay. I am delighted to read that you had an enjoyable stay with us and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

8/10 Good

Anastasia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right on the promenade; the rooms are not amazing but comfortable enough. There is a small pool on the rooftop - certainly not a lot of chairs, but provides a nice break. You can get discounted beds at the two beach clubs in front of the hotel - we went to Ruhl Plage while we were there, and that was still first come first served. The breakfast buffet is good but overpriced. The rooftop restaurant was pretty good if you don't want to leave the property for a bite. My biggest issue with the hotel is the lack of security. One evening, about 10 minutes after we returned to our room, we had a knock on our door. I checked the peephole because I wasn't expecting anyone and there was a man indicating that he was staying in the room next to us and he needed money for something. I said I couldn't help him and promptly called the front desk to let them know what happened and that they should check their cameras. They called back noting that they found him and escorted him off the property. The hotel should really jump into this century and force people to use key card to get to their floors. Unsettling situation.
Stayed 3 nights in Jul 2023

8/10 Good

sabrina

Liked: Cleanliness, property conditions & facilities
The hotel is in an excellent location from the promenade, beach, train station and all the bars and restaurants. However, the hotel staff from the reception to the people at the bar to the valet need to learn customer service. Firstly by remembering what someone has asked for, to following through on requests.
Stayed 3 nights in Aug 2023
Response from Stéphane Dartois General Manager on 2023/9/3
Dear Sabrina,Thank you very much for channeling your feedback to us.I have carefully read your comments and would like to first of all apologize for the inconveniences encountered during your stay and the way you were met with your concerns.Please rest assured that I am personally involved in addressing the cause of these shortcomings and that it does not reflect our usual service delivery. Your feedback has given us room for training opportunities.I hope that we will be able to redeem ourselves upon your next stay in the south of France. Should your plan take you to Nice in the future, please feel free to reach out directly to me so that I can make all the necessary arrangements.In the meantime, I remain with sincere apologies.Kind regards,Stephane DartoisGeneral Manager

8/10 Good

Frooz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Stéphane Dartois General Manager on 2023/9/3
Dear Frooz,Thank you for posting your review following your recent stay. I am delighted to read that you had an enjoyable stay with us and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

2/10 Terrible

Simon, BROOKLYN

Traveled with family
Disliked: Staff & service
Very Convenient to all areas in the heart of Nice, France
Stayed 1 night in Aug 2023
Response from Stéphane Dartois General Manager on 2023/9/3
Dear Simon,Thank you for posting your review following your recent stay. I am delighted to read that you had an enjoyable stay with us and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Emilia

Traveled with partner
Liked: Amenities, property conditions & facilities
Amazing stay! Excellent location. Service was extremely excellent. Unheard of in other 4 stars hotels I have ever been to. Everyone was very helpful and courteous. I will recommend to others and I can’t wait to come back to Le Meredian. Merci Beaucoup!!!
Stayed 4 nights in Aug 2023

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Handicapped friendly
Rooms are very small but views of the ocean incredible from the front room. We had a room in the front with a balcony overlooking the coast. That was Fabulous. Room was not for the money. Two people could hardly move around in the room and with luggage and a wheelchair - forget it. Also, there is no elevator to the only restaurant and pool on the top floor so if you cant walk up two flights of stairs you are out of luck. Breakfast is very good and I can't say enough about the service from the Concierge. He was the best part of our stay and really saved our trip.
Stayed 1 night in Aug 2023

6/10 Okay

Anick

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Karianne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente place, i highly recommend
Stayed 2 nights in Jul 2023
Response from Stephane Dartois on 2023/7/31
Dear Karianne,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

6/10 Okay

Allahyar

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Jul 2023
Response from Stephane Dartois on 2023/7/31
Dear Allahyar,Thank you for posting your review following your recent stay. I am delighted to read that you had an enjoyable stay with us and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Stephane Dartois on 2023/7/31
Dear Susan,Thank you for posting your review following your recent stay with us. We are truly delighted to learn that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

8/10 Good

Nazanin

Stayed 4 nights in Jul 2023
Response from Stephane Dartois on 2023/8/10
Dear Nazanin,Thank you for posting your review following your recent stay. I am delighted to read that you had an enjoyable stay with us and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

2/10 Terrible

Christopher

Traveled with partner
Disliked: Staff & service
Older counter lady was rude. Bed was hard like a rock and pillow were awful.
Stayed 5 nights in Jul 2023
Response from Stephane Dartois on 2023/7/21
Dear Christopher,We regret that we were not able to provide you with the quality of service you deserve during your recent stay. We strive for unparalleled service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. We believe that very best service experiences are genuine, anticipatory and personalized and we will continue to work to ensure our guests find that level of service at our hotel. Your feedback will help us to continue to improve our training processes, and we hope you will return to stay with us to experience the results of that work first hand.Best regardsStephane DartoisGeneral Manager

10/10 Excellent

Aleksandar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Waterfront rooms have a great view of the fireworks on July 13.
Stayed 3 nights in Jul 2023
Response from Stephane Dartois on 2023/7/21
Dear Aleksandar,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

8/10 Good

Luz Aniela Maldonado

Traveled with family
Liked: Cleanliness, staff & service
Excellent location and beautiful hotel. The breakfast is delicious. The only thing is the pool area, there's no patio around the pool to stay and relax around the pool. Everything else was fantastic.
Stayed 3 nights in Jul 2023
Response from Stephane Dartois on 2023/7/21
Dear Luz Aniela Maldonado,Thank you for posting your review following your recent stay. I am delighted to read that you had an enjoyable stay with us and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Stanislava

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, amazing location, walking distance to everything - the beach, Castle Hill, Saleya market, restaurants, shopping areas, museums, etc. Could not be better positionsed. Well maintained, staff efficient. Very good breakfast selection although on a pricey side. I was charged erroneously for some extras that I did not notice on checkout. Contacted the hotel few days later and had it promptly refunded. Would highly recommend staying here.
Stayed 6 nights in Jul 2023
Response from Stephane Dartois on 2023/7/21
Dear Stanislava,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

PAUL, Staten Island

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location on Promenade Anglais convenient to old town, restaurants and all attractions. Staff is highly professional and accommodating.
Stayed 3 nights in Jun 2023
Response from Stephane Dartois on 2023/7/12
Dear Paul,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

10/10 Excellent

Lawanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Stephane Dartois on 2023/7/12
Dear Lawanna,Thank you for posting your review following your recent stay with us. We are truly delighted to read that you had a wonderful experience and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

8/10 Good

KI HO

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was fine.
Stayed 1 night in Jun 2023
Response from Stephane Dartois on 2023/7/12
Dear Ki Ho,Thank you for posting your review following your recent stay. I am delighted to read that you had an enjoyable stay with us and look forward to welcoming you back in the near future.Kind regards,Stéphane DartoisGeneral Manager

8/10 Good

KI HO

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pity that the photos on the hotel website were slightly different.
Stayed 1 night in Jun 2023
Response from Stephane Dartois on 2023/7/12
Dear Ki Ho,Thank you for posting your review following your recent visit. I am delighted to read that you had an overall enjoyable stay with us and also appreciative of your candid feedback on the areas where you feel improvement could be made. My team and I will work on them and we hope to welcome you back in the near future.Kind regards,Stéphane DartoisGeneral Manager