The Charles Hotel

Property class: 4

Choose dates to view prices

Located close to Niagara-on-the-Lake Golf Club and Simcoe Park, The Charles Hotel provides a terrace, a garden, and a bar. The on-site international cuisine fine-dining restaurant, HobNob Restaurant, offers breakfast, lunch, dinner, and al fresco dining. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
The current price is NT$5,238
NT$6,156 total
includes taxes & fees
Nov 1 - Nov 2

Room options

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, two chairs, a table, and a painting of sunflowers on the wall.

Deluxe Room, 1 Queen Bed

9.2 out of 10
Wonderful
(66 reviews)
  • Garden view
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Double Bed, Non Smoking

A modern bedroom with a bed, a red armchair, a small table, and a wall-mounted TV.

Basic Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(20 reviews)
  • Garden view
  • 100 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room

A bedroom with a four-poster bed, a red armchair, a wooden coffee table, and a television mounted on the wall.

Premium Room

9.4 out of 10
Exceptional
(33 reviews)
  • Garden view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Old Town Historic District, a neighborhood in Niagara-on-the-Lake, is home to The Charles Hotel. Niagara-on-the-Lake Golf Club and Jackson-Triggs Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Niagara River Gorge and Lake Ontario. Simcoe Park and Shaw Festival Theatre are two other places to visit that come recommended. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Niagara-on-the-Lake travel guide
Map
209 Queen St, Niagara-on-the-Lake, ON, L0S 1J0

What's nearby

  • A large waterfall, a bridge, and a crowd of people.
    Niagara River Gorge
    1 min walk - 0.0 km
  • A brick fort with a sign in front.
    Fort Mississauga
    5 min walk - 0.5 km
  • Niagara-on-the-Lake Golf Club
    5 min walk - 0.5 km
  • Simcoe Park
    8 min walk - 0.7 km
  • Shaw Festival Theatre
    18 min walk - 1.5 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station)
    22 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    35 min drive

Restaurants

  • McDonald's
    5 min drive
  • Tim Hortons
    12 min walk
  • Pillitteri Estates Winery
    5 min drive
  • Peller Estates Winery
    4 min drive
  • Niagara Oast House Brewers
    4 min drive

About this property

The Charles Hotel

  • Upscale boutique hotel near Niagara River Gorge
  • Located close to Niagara-on-the-Lake Golf Club and Simcoe Park, The Charles Hotel provides a terrace, a garden, and a bar. The on-site international cuisine fine-dining restaurant, HobNob Restaurant, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Cooked-to-order breakfast (surcharge), smoke-free premises, and a 24-hour front desk
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as air conditioning, as well as perks like free WiFi and room service. Guest reviews say good things about the comfortable rooms at the property.
  • Extra amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
    • Designer toiletries, showers, and hair dryers
    • 55-inch TVs with digital channels
    • Wardrobes/closets, recycling, and coffee/tea makers

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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,004 reviews
The price is NT$5,229
NT$6,145 total
includes taxes & fees
Nov 2 - Nov 3
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Frequently asked questions

Is The Charles Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Charles Hotel?

As of 2026/10/24, prices found for a 1-night stay for 2 adults at The Charles Hotel on 2026/11/1 start from NT$5,238, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Charles Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at The Charles Hotel?

Check-out is at 11 AM.

Where is The Charles Hotel located?

Located in Old Town Historic District, this boutique hotel is within a 10-minute walk of Niagara River Gorge, Niagara-on-the-Lake Golf Club, and Lake Ontario. Simcoe Park and Shaw Festival Theatre are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Charles Hotel Reviews

8.8

Excellent

9.4

Cleanliness

9.8

Location

9.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 408 out of 690 reviews
Rating 8 - Good. 172 out of 690 reviews
Rating 6 - Okay. 74 out of 690 reviews
Rating 4 - Poor. 23 out of 690 reviews
Rating 2 - Terrible. 13 out of 690 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Good location
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 3 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the charm and history behind The Charles. We had breakfast at the Hob Nob and it was excellent, with a very good waitress.
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Lovely helpful staff
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely little spot with beautiful grounds. Especially enjoyed the screened in private porch attached to our room.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Niagara on the lake. Great parking, walking distance to all local eateries and shops. Beautiful location. Not far from Niagara Falls, beautiful scenic drive there. Great Inn to stay.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very pleasant staff. Clean rooms . Perfect location near the water & restaurants
Stayed 3 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old and quaint. Very good location.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Beautiful, spacious room. Wonderful shuttle service to visit wineries within the historic centre. Perfect location. Highly recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely few days here. Great location with a lovely view over the golf course and just a few steps away from the shops and restaurants. The rooms were fab and the staff really helpful.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom needs brighter lights and the basin had cracks in it. The fridge didn’t work. The room was lovely and the staff were friendly and efficient.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The property is very quaint and in style with the location. Unfortunately our room was very stuffy and humid. Window would not open and the AC couldn’t handle the humidity. Therefore our sheets felt damp and all our clothes were damp after 2 days. The restaurant was average, dinner menu was limited and over priced for what you got.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and beautiful. There was no elevator, no coffee maker in the room, the room was extremely small. I had never seen a hotel room so small and the size of a closet. I will not recommend this hotel to anyone unless they go with a carryon or pay for a premium room.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great visit to the Charles Inn for two nights. Was picked up for a vineyard tour. Very friendly staff!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was efficient and helpful. Room was small but clean.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about the Charles Inn except our room. Our queen size deluxe room was tiny with one chair that we had to use for luggage. No good space to put toiletries in the bathroom. The breakfasts were wonderful. The staff were very helpful.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Helpful staff. Quiet location. Close to everything.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room. Helpful, friendly staff. Quiet, convenient location. Beautiful veranda to to sit and enjoy a few moments to watch the world go by. Thank you Charles Inn.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was gorgeous! The staff were incredibly helpful and the afternoon tea was an incredible experience. The only con was that Netflix didn’t work on our room tv. Overall, I would recommend this spot for anyone looking for a relaxed retreat.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Absolute lovely hotel. Food, drinks and room were exceptional. Looking forward to a return visit
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff was great. However, the bed was squeaky and woke me up every time I moved.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
yes, all the staff were helpful and made our stay and our evening meal outstanding.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, and ALL the staff were kind and helpful. Would definitely stay there again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I got lucky with finding this hotel. We based our decision on pictures and reviews and were very pleased w/ the results. This hotel is within a block or two of the shops and restaurants on or near Queen St, very convenient and sits on the edge of Niagara on the Lake Public golf course, very peaceful setting. The building is nearly 200 years old which adds to the charm. The staff was warm and welcoming on-site dining and drinks are top notch. Amy will take your order and has a load of recommendations for activities and wineries. We would definitely stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had everything you needed. Bar, restaurant, great verandas, friendly staff.
Stayed 1 night in Oct 2025