When checked in and we were given the key to the room, the room wasn’t ready. We called and someone came to check - as he was looking, he told us it was clean. Bed wasn’t made, bathroom wasn’t cleaned including used towels on the floor, used water bottle was on the floor. I’m not sure what they thought we meant when we said the room wasn’t cleaned, but it wasn’t even touched by housekeeping. After cleaning, bed cover was still dirty (white and sticky). Bath tub plug didn’t work so showers had to be quick so the tub wouldn’t fill up. Curtains were broken so we couldn’t keep the light out. I’m very unhappy with the stay.