We had an adjoining room with strangers. They were extremely loud at 6:30 am (children) screaming and crying. At 8am we were frustrated with the nonstop yelling and noise and called the front desk to ask them to advise the guests to stop. Nothing was done. I called again. Nothing was done. In addition the room had a stale smell and beds were not comfortable. Water from the bar tasted like pool water.
Linda
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Crystal
親子旅遊
2024年6月19日
喜歡:整潔度和員工素質
Key card system needs to be updated, spent a lot of time at the front desk reprogramming my room key cards because if my phone came near it, the card would lose the program and lock me out.
Crystal
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Josué Santiago
家庭旅遊
2024年6月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excelente resort muy accesible el parque acuático para los niños muy divertido sus alrededores limpio y ambiente agradable superó mi expectativa volveria de nuevo
Josué Santiago
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Jeffrey
親子旅遊
2024年6月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Always enjoy this place very clean and perfect for kids lots to do always accommodating staff all around great
Jeffrey
於 2024 年 6 月住了 1 晚
4/10 不太好
Rana
親子旅遊
2024年6月18日
不喜歡:整潔度
They are lacking in cleanliness area. Coffee machine wasn’t cleaned it was all dust and never been washed from previous people who have used it.