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I love staying here. Very quiet, calm, and the staff are very helpful, and it has a wonderful garden and bar/restaurant in site

As an Expedia platinum client I must say this stay was amazing. Had a bit of an issue upon my arrival but the staff went above and beyond to correct it and make it right. Food was good, room was spacious, and location was great. The best part…felt like I was staying in an art gallery with beautiful displays of art all over the property. A must see for sure!

Todo estuvo excelente, la atencion, el desayuno, muy buena experiencia

This hotel was beautiful, the service excellent, and the staff could not have been more welcoming and friendly. This is a historical hotel which was a victim/and witness to the genocide of 1994. And yet they have carried on and risen above the horrific events of that time; and have turned this hotel into the beautiful place it is. There is a plaque at the front of the hotel commemorating the hotel staff that had been killed during this time of genocide. God bless these people for their...

A relatively new facility and very well run. Services are smooth and kept in good condition. I’ll stay here again.

Wonderful service- always willing to answer any questions and make your stay as comfortable as possible

I highly recommend Akira Hotel. I had an incredible stay. The room was in pristine condition. The large balcony with a view over the garden and city was a highlight. The restaurant and bar were also excellent. I will return any time I am in Kigali.

Stayed here for 8 nights and the experience was very positive. The staff are helpful and gracious especially for a long stay like ourselves. The breakfast is hearty, don't forget you can get eggs to order! The rom is a good size for 2 people sharing. Location you can walk to multiple coffee shops and cafes, and is quiet. Hotel is great to provide access to local drivers/taxis and I recommend getting the number of a few drivers so that you can be picked up or other activities.

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I like that the apartment is not downtown. I could easily walk to the local shops and restaurants. Public transport to town is easily available. The place is nice and clean. The staff were very helpful and accommodating. Thank you

Incredibly warm hospitality from the owners and all the staff - breakfast was outstanding, as was all the food overall just phenomenal stay. I was in Kigali for a conference at the KCC, and it was very convenient - short, safe walk. The owners put on a 'cultural evening' on my last night, and it was delightful - it felt authentic, joyful, and with the local staff taking part in the clapping and songs, it was a welcoming, fun evening of Rwanda. I couldn't recommend this hotel more - and will...

Clean and comfy rooms. Nice and tasty breakfast. Delicious restaurant on site. Gorgeous location with tree lined street. Nice gym on site. Water and tea kettle in room. Soap & shampoo provided.

Good location. Property is lovely. Room was large with kitchenette and had nice balcony to enjoy the sights and sounds of the city. Strong screened sliding door, so fresh air and no insects. Restaurant had nice view and food and service were great. Staff were very welcoming and helpful. Didn't use the pool, but it looked very inviting.

Prima Hotel mit Pool, gut gelegen, sehr freundliches Personal

The receptionist and cleaning staff were very good and helpful. I will definitely stay there again

The staff is very friendly. The place is clean. David and Vanesa at the front desk are awesome. The food service (when you place your order and wait for the time to get served) is slow.

Comfortable rooms and multiple good dining options. Especially the rooftop. Staff truly lovely people, so nice and helpful.