While the staff were wonderful (Miss Denise was fantastic) the room and building were less than expected. The bed was thin and uncomfortable. It felt more like sleeping on an old pull out couch. The room was on the 4th floor and the elevator was out of order with no indication of when/if it would be fixed. It never was the entire week we were there. For an extended stay style hotel there were no utensils, pots/pans, etc. additionally, we were provided with two towels and two washcloths (no hand towels) and had to clean them ourselves in the pay laundry. Worst of all, there was a permanent cloud of pot in the halls. It was so bad at times that it came into the room. We regularly opened the window to air out the room.
真實旅客
於 2023 年 6 月住了 7 晚
8/10 不錯哦
Tiffany
2022 年 3 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very quite and clean
Tiffany
於 2022 年 3 月住了 14 晚
8/10 不錯哦
真實旅客
商務旅客
2021 年 3 月 28 日
喜歡:整潔度、員工素質和住宿環境和硬體
I booked a non smoking room, but was told I would need to pay extra for a nonsmoking room when I checked in and only one roll of TP would be provided by the hotel during my 10 day stay any extra was on me. Really?
Even if you confirm late check-in through Orbitz, the office closes at 7:00 with this chain.
It is close to lots of places to eat, cheap gas and the Warehouse clubs and places to shop. I was working, so I don't know about Sightseeing stuff.
真實旅客
於 2021 年 3 月住了 11 晚
10/10 有夠讚
herchell
商務旅客
2020 年 12 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Business stay
Was Avery nice stay the staff is friendly and helpful the only complaint was the internet connection is slow
herchell
於 2020 年 11 月住了 24 晚
2/10 很糟糕
Mary
家庭旅遊
2020 年 9 月 23 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Mary
於 2020 年 8 月住了 7 晚
2/10 很糟糕
Richard
2020 年 8 月 23 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I'll never stay there again
That place was very dirty
Richard
於 2020 年 8 月住了 7 晚
6/10 一般般
Maggiw
家庭旅遊
2020 年 7 月 5 日
喜歡:整潔度和員工素質
Maggiw
於 2020 年 6 月住了 14 晚
6/10 一般般
真實旅客
商務旅客
2020 年 6 月 4 日
喜歡:整潔度、設施服務和住宿環境和硬體
Uniqueness about property is never be Security. Enjoy the surrounding nature experience with accessible shopping locations.
真實旅客
於 2020 年 5 月住了 28 晚
10/10 有夠讚
真實旅客
商務旅客
2020 年 5 月 3 日
喜歡:整潔度、員工素質和住宿環境和硬體
Unique about InTown Suites is hospitality service of Room Attendants/Housekeepings' beyond expectations customer service. I like/love the laundry room including its up-to-date technology that's remarkable!
真實旅客
於 2020 年 4 月住了 28 晚
10/10 有夠讚
真實旅客
家庭旅遊
2020 年 4 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2020 年 4 月住了 7 晚
10/10 有夠讚
Jill
家庭旅遊
2020 年 3 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Staff was very friendly, room was clean and spacious
Jill
於 2020 年 2 月住了 14 晚
2/10 很糟糕
真實旅客
2020 年 3 月 13 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2020 年 3 月住了 7 晚
2/10 很糟糕
真實旅客
商務旅客
2020 年 2 月 16 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I’m seeking a full refund for my reservation charges. I arrived to this location to check in February 4th at 6:45pm eastern time. The office was already closed and the after hours duty representative said he could not do anything with regard to checking me in. I was left stranded with no lodging and no alternative. Upon attempting to check in on February 5th and complete the remainder of my 10 day reservation (confirmed checkout on February 14th), the front desk representative stated that my reservation had been cancelled and there were no available rooms to honor my reservation. I was left stranded for a second night in a row with no alternative. This is completely unacceptable, as I was charged for two nights of a reservation that were not honored. This transaction and all associates credit card charges must be refunded immediately. Thank you. I can provide any supporting documentation if necessary. Original Expedia reservation confirmation and itinerary # was 7518728873369. This was for the 11 Old Oyster Point Extended Stay Newport News VA I-64 property.
真實旅客
於 2020 年 2 月住了 10 晚
8/10 不錯哦
Michelle
2020 年 1 月 18 日
喜歡:整潔度和員工素質
Good value for the price.
Michelle
於 2020 年 1 月住了 7 晚
4/10 不太好
Khuong
2019 年 9 月 15 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Khuong
於 2019 年 9 月住了 7 晚
2/10 很糟糕
真實旅客
2019 年 5 月 15 日
真實旅客
於 2019 年 5 月住了 7 晚
4/10 不太好
真實旅客
家庭旅遊
2019 年 5 月 14 日
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
It was in a bad need of repair and updates, was embarrassing to ask family to stay there
真實旅客
於 2019 年 4 月住了 3 晚
8/10 不錯哦
John
2019 年 4 月 29 日
different
wants you learn it was a long term stay hotel you could see why there was more paper work
John
於 2019 年 4 月住了 2 晚
10/10 有夠讚
真實旅客
2018 年 12 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
於 2018 年 12 月住了 7 晚
6/10 一般般
Brian
2017 年 7 月 29 日
喜歡:住宿環境和硬體
不喜歡:員工素質
Don't Expect Hotel Service
I stayed at Inn Towne Suites for 11 days. A maid came in one time out of eleven days. I never received any toilet paper for my entire stay, and had to purchase my own. My key card did not work on the weekends. The front desk hours are Monday-Saturday from 10 am to 8 pm. Additionally, the night manager attempted to enter my room at 2 am on the day I was to check out. I can't even begin to explain that!