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"It was clean good location good facilities staff friendly "

"It’s in the right part of Cheltenham. Close enough to Montpellier, but not so close it’s outside. 20 minute walk from Cheltenham Spa train station, or catch a cab."

"Its always good there "

"place very dated and needs refurbishment staff very friendly "

"It’s a beautiful building but the inside is old and the spa is non existent and dirty"

"The room was clean, comfortable and spacious. The staff were welcoming, helpful and polite. The breakfast choice was excellent. The drinks choice was very good. "

"Very impressed with the room"

"All felt very dated. Walls and floors all paper thin, could hear everything from folks waking at 6am, with the addition of construction work right outside the window at 7:30am. Rooms, whilst clean, were basic and tired, and far too warm with no ability to adjust temperature. Pay and display parking (with no guest discount) is a bit odd too. Not sure what grants this a 4*, but it certainly isn’t. Get what you pay for. "