Full-size fridge, microwave, dishwasher, coffee/tea maker

Reviews of Element Harrison - Newark

3 out of 5
Element Harrison - Newark
399 Somerset Street, Harrison, NJ

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1002 reviews" "
Rating 8 - Good. 179 out of 1002 reviews" "
Rating 6 - Okay. 39 out of 1002 reviews" "
Rating 4 - Poor. 26 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this hotel but was a bit confused with the incoming shuttle transportation. I will learn from it and definitely return on my way back.
Stayed 1 night in Apr 2024

10/10 Excellent

Zuhelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Rooms were clean the property was clean overall satisfied with our stay
Stayed 1 night in Apr 2024

10/10 Excellent

Hagop

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and respectful
Stayed 2 nights in Apr 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Marlon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Hot Water on the First Day, After A Long & Hard Day
Stayed 3 nights in Apr 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2024

2/10 Terrible

Ludenie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a great area! Will be back in the future!
Stayed 1 night in Apr 2024

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
Room could have been better
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca was amazing and helpful! Room was quiet and clean. Hotel shuttle was on time and accommodating. All the staff was friendly and all had a welcoming smile. Great breakfast options offered in their complimentary spread.
Stayed 1 night in Apr 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

keith

Traveled with family
Liked: Amenities
Staff gave great service. Made the stay very enjoyable.
Stayed 4 nights in Mar 2024

8/10 Good

Sylvester

Stayed 3 nights in Apr 2024

10/10 Excellent

Cesar, Katy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything went smooth. We have stayed at this property many times. No complaints.
Stayed 3 nights in Mar 2024

10/10 Excellent

Dalila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay
Stayed 1 night in Mar 2024

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Stay here regularly for business and have also begun staying for personal travel. The staff is incredibly nice. Rooms are super clean and the hotel is well kept. Restaurant is a big plus—food is great and service is wonderful (and speedy!).
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Philip, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Frederick, Derwood

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aliyssa at front desk was amazing and driver of hotel shuttle was fantastic also !
Stayed 1 night in Mar 2024

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden Gem!! Clean and great staff. Breakfast included was a plus.
Stayed 1 night in Mar 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Luis Alberto

Stayed 4 nights in Mar 2024

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room. breakfast was a real breakfast with a lot of options.
Stayed 2 nights in Mar 2024

6/10 Okay

ADRIANA

Stayed 4 nights in Feb 2024

10/10 Excellent

Lorsandra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the hotel very clean & the staff was very nice

8/10 Good

Ruben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a good hotel, I also like the breakfast!
Stayed 1 night in Feb 2024

10/10 Excellent

AKIRA

Stayed 4 nights in Feb 2024

10/10 Excellent

Karissa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful room and loved how pet friendly it was. Super friendly staff! 10/10
Stayed 1 night in Feb 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and pleasant place to stay if you’re looking for a quick getaway.

8/10 Good

Franice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was superb, modern, clean and front staff very friendly and professional. My husband and I were attending a concert at the Prudential Center so location was very convenient. The only thing I disliked is the housekeeping staff knocking at 8:30am. Then they knocked again at 10am. Check out is at 12pm and we were just trying to get some rest. Housekeeping staff should check with front desk which rooms are available to clean to avoid disturbing guests. Also housekeeping staff banged the doors next to us so bad a few times so it was very annoying-again not quite for someone trying to get some extra sleep.
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Easy stay
Stayed 1 night in Feb 2024

10/10 Excellent

Donice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the area, the hotel was very clean and modern. The room was perfect, spacious bathroom, room had everything you would need, an entire kitchen with stove, fridge, microwave and even a dishwasher! Staff was super friendly and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

christopher

Stayed 14 nights in Jan 2024

2/10 Terrible

Tommy P

Liked: Cleanliness
Expedia i need you to call me

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice but wet
Overall the hotel was nice. We got in super late (2am) and the person at the desk was very nice and helpful. The room was nice enough. We didn't use a lot of the amenities (kitchen etc) but everything looked to be in good condition. We did not make it to breakfast because we got to bed so late so I don't know how the food was but the eating area looked very nice. However, the floor of the bedroom was soaking wet. Like if you jumped, water would splash. The carpet was completely soaked. There was a lot of rain the night before so I assumed something was leaking. Our socks and some clothes got wet. It wasn't the end of the world but was inconvenient and made getting in/out of the bed hard. We complained to the front desk the next morning and the girl seemed to kind of ignore it. She apologized and said we could have switched rooms (which we weren't going to do at 2am). She didn't really offer us anything to make up for it. I understand that these things happen but they didn't seem overly concerned with making it right. They did offer to comp our parking ($21), which I don't feel like we should have had to pay for in the first place.
Stayed 1 night in Jan 2024

10/10 Excellent

Donald, Conception Bay South

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Emanuelle

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to venues
Stayed 1 night in Jan 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Hotel was clean and conveniently close to some bars and restaurants.
Stayed 3 nights in Dec 2023

10/10 Excellent

Pierre-Alexandre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access to NYC . The hotel was clean and rooms were comfortable. Appreciated the kitchenette. The complimentary breakfast was amazing.
Stayed 5 nights in Dec 2023

10/10 Excellent

Giorgia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great modern hotel with all the amenities. Breakfast is great, proximity to path train is a must, quiet and friendly service. Very comfy beds!!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Pre-cruise Hotel
Great hotel ideal for a pre-cruise stay easy access to Manhattan via the subway Great service and there’s a roof terrace and gym for people staying a few days.
Stayed 1 night in Dec 2023

6/10 Okay

Trisha, riverside

Traveled with family
Liked: Staff & service
Pros: - the front desk staff was kind & welcoming - the gym has great equipment - the breakfast food was well prepared and frequently replenished - the location has excellent train access - parking is practically onsite & has in/out privileges Cons: - housekeeping is by request, and sub par. Beds were not made or changed, trash was not emptied, there was a ton of dust around the tv and a lifetime of crust surrounding the cooktop. - breakfast food is the same every day, not a huge deal but monotonous by day 3 or 4. - needs some maintenance work: in the room, several outlets were dead & an overhead light was out. One elevator was out of service, and the toilet had a weird, dark liquid that bubbled up after flushing. Overall: A solid choice if you want a walkable option, but I expected a higher quality experience for the cost.
Stayed 3 nights in Dec 2023

8/10 Good

Manuel

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We normally stay at the Crown Plaza at the Newark Penn Station when we visit New York. This time it was sold out so I found this hotel. It is a much better choice for sure! The path station is a 2-3 min walk from the hotel. The area is very clean and we didnt see any homeless people around the area (unlike Penn Station Crown Plaza Hotel). They offer a complimentary airport shuttle but arrangements need to be made prior to arrival. The hotel breakfast had a good spread every morning. The room was big and the bed was comfortable. My only complaint is that the dishwasher had not been cleaned on the inside. It had stagnant water and looked like it was getting moldy. We didnt call and complain because we didnt plan on using it. We also asked them not to clean our room the first 2 days. On the 3rd day we asked them to come and clean. They came in and gave us new towels and made the beds but they didnt vacuum the floor. Overall, we had a good experience and we would definitely stay here again. We went to have dinner at Takorea (1 min walk) and it was delicious. We had the Korean fried chicken and some bulgogi bowls. Five guys and Vanderbuilt restaurant are also a 1 minute walk.
Stayed 4 nights in Dec 2023

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
We had a problem with TV remote that could not be resolved except by changing rooms, which was offered. We were just too tired to do that , but the staff was as helpful as possible. The breakfast was great & totally ready at 6:30 AM. Bed is super comfortable and the room is great.
Stayed 1 night in Dec 2023

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023