Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes
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Reviews of New York Hilton Midtown

4 out of 5
New York Hilton Midtown
1335 Avenue Of The Americas, New York, NY

Reviews

8.0

Very Good

Rating 10 - Excellent. 815 out of 1752 reviews" "
Rating 8 - Good. 467 out of 1752 reviews" "
Rating 6 - Okay. 215 out of 1752 reviews" "
Rating 4 - Poor. 134 out of 1752 reviews" "
Rating 2 - Terrible. 121 out of 1752 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Yang

Traveled with family
good location, bit old facility
Stayed 3 nights in Jan 2024
Response from Vicky on 2024/5/2
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 Good

Patricia, Waterboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat hotel. Extremely busy and crowded place. Some room decor could be updated and it would be nice to have complimentary water bottles at least on the first day. Their inhouse restaurant closes ant 10 pm so it would be nice to have late bites anvailable until 11 pm. Enjoyed the location.
Stayed 3 nights in Apr 2024
Response from Vicky on 2024/5/2
We are delighted to hear we met your expectations, Patricia! We will certainly share your feedback with our teams. We are planning a renovation starting December next year (5-year plan) with a totally fresh new look. We hope to see you again in the future. Thank you for your choosing the New York Hilton Midtown!!!

2/10 Terrible

Maria

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was absolutely uninterested in efficient assistance to the very long line of guests. Several of them were inside Reception and only one helping Honors guests, NONE helping non-honors guests. When concern was expressed to staff, they looked very annoyed and did not even address or apologize to the line - it took us about 45 min to check in with only 3 people ahead of us in line. Booked two queen beds - hotel gave us one king and a sofa bed and said will send Bedding to room (for sofa bed). At 9:30 pm we had to go down, WAIT in the line again, and request the bedding which had not arrived at the room. The PHONE in the room was NOT WORKING so we had to go downstairs. Hotel gives a voucher for $35 day credit for using local restaurant per day. The final invoice had 3 dinners at Herb Kitchen, and only ONE credit, not three credits of $35. When error was pointed out, it was met by cold silence, not even an apology. Invoice was corrected, reprinted, and shoved to me face down, as if it was a huge inconvenience. Upon departure, Taxi cab that hotel hailed, demanded from us to pay in Cash or via Zelle. Proceeded to LIE that he started his meter late, even though hotel staff told driver which we heard - that there is a flat fee to JFK. Proceeded to DEMAND a Tip of $25, no less. Driving was awful, hitting breaks and having us slam against front seats and loud speaker blaring adjacent to headrests of back seat, windows wide open at 8:30 am to JFK.
Stayed 4 nights in Apr 2024

6/10 Okay

Robert

Traveled with family
Nothing
Stayed 1 night in Apr 2024
Response from Vicky on 2024/5/1
We are so very sorry to read we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Thank you for your choosing the New York Hilton Midtown!

8/10 Good

Jennifer Lynne

Traveled with partner
Liked: Cleanliness, staff & service
Check in took a very long time.
Stayed 3 nights in Apr 2024
Response from Vicky on 2024/5/1
We are so very sorry about the check-in delay and will be sure to take this into consideration as we strive to better service our guests. We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 Excellent

Marinelly T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Apr 2024
Response from Vicky on 2024/4/30
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place !!
Stayed 1 night in Apr 2024
Response from Vicky on 2024/4/30
We are delighted to hear we are met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

2/10 Terrible

Dustin Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Waited in line for over one hour to check in to a room that really was nothing special. Rude gift shop cashier and long lines to get on the elevator too. LAST Hilton stay EVER!
Stayed 2 nights in Apr 2024
Response from Vicky on 2024/4/30
We sincerely apologize for the inconveniences you experienced Dustin. We will work hard to fix these issues and share your review with our teams as we strive to better serve our guests. We will advise the Gift Shop owners as well.

2/10 Terrible

Haroon, Milton

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Vicky on 2024/5/1
We are saddened to hear we did not quite meet your expectations! We will certainly share your feedback with our teams as we strive to better serve our guests. Thank you for your choosing the New York Hilton Midtown!!

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Vicky on 2024/4/30
We are saddened to see we didn't quite meet your expectations. We will certainly share your feedback with our teams as we strive to better serve our guests. Thank you for your choosing the New York Hilton Midtown!

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally quiet for such a large hotel. The breakfast and coffee were good
Stayed 1 night in Apr 2024
Response from Vicky on 2024/4/30
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

6/10 Okay

Gustavo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
looks like they overbooked on the days we're staying as we didn't get the kind of room we booked and paid for. our thermostat was notnworking either but the crew was quick enough to work on it.
Stayed 2 nights in Apr 2024
Response from Vicky on 2024/4/30
We are saddened to hear we fell short of meeting your expectations. We will certainly share your feedback with our teams as we strive to better service our guests. Thank you for your choosing the New York Hilton Midtown!

10/10 Excellent

Elayna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed more towels in the room for 3 otherwise everything was good
Stayed 1 night in Mar 2024
Response from Vicky on 2024/4/30
Thank you for sharing these details of your experience with us. We will certainly share your feedback with our teams as we strive to better service our guests. Thank you for your choosing the New York Hilton Midtown!

4/10 Poor

Weiming

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy and no privacy. Your room is no secured to stay because of there is a door between the two rooms.
Stayed 1 night in Apr 2024
Response from Vicky on 2024/4/30
We are saddened to hear we fell short of meeting your expectations. We will certainly share your feedback with our teams as we strive to better service our guests. Thank you for your choosing the New York Hilton Midtown!

10/10 Excellent

Marie, Wellington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a perfect location and close to so many things. The hotel was clean and very safe. The room was a nice size and also was very clean. This was my first time staying at this location and it won’t be the last. I highly recommend.
Stayed 5 nights in Apr 2024
Response from Vicky on 2024/4/30
We are delighted to hear we met your expectations. We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Apr 2024
Response from Vicky on 2024/4/29
We are delighted to hear we are met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need in a perfect location! 5 min walk to Central Park or Rockefeller Center!
Stayed 1 night in Apr 2024
Response from Vicky on 2024/4/29
We are delighted to hear we are met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 Excellent

Mike or Sharisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby. Rooms, and central location
Stayed 2 nights in Apr 2024
Response from Vicky on 2024/4/26
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

2/10 Terrible

Mohsen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the customer service compared to other hotels that I tried before. Also the room was not as good as what you see in the pictures during reservation.
Stayed 3 nights in Apr 2024
Response from General Manager on 2024/4/27
Dear Mohsen,Thank you for your review. It is disappointing to learn that your experience fell short of expectations. We are always seeking to improve, and your constructive feedback is helpful. We intend to provide our guests with exemplary service on all occasions, and we are very sorry to hear about your concerns. Your feedback will be shared internally to ensure our high standards are being met. It was a pleasure having you here, and we hope you will give us another chance to change your perceptions down the line.Sincerely,New York Hilton Midtown Team

8/10 Good

Cassio

Liked: Cleanliness, staff & service, property conditions & facilities
Property is a bit old, rooms need to be refreshed but still a great value
Stayed 1 night in Apr 2024
Response from Vicky on 2024/4/23
We are happy to hear we met your expectations! We will certainly share your feedback with our teams. We would like to share that we are slated for a renovation in December 2025. Thank you for your choosing the New York Hilton Midtown!!!

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No fridge in the room, no hot water on sunday evening, march 14th.
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/23
Dear Roger,Thank you for allowing New York Hilton Midtown to host your recent stay. We're sorry to hear you were disappointed regarding the amenities in your room, and we regret any inconvenience this may have caused. Your feedback is gratefully received and allows us to continually monitor our high standards of guest satisfaction and where we could improve our services. We're grateful for your comments, and we hope to exceed your expectations the next time you're in the area.Sincerely,New York Hilton Midtown Team

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great!
Stayed 2 nights in Apr 2024
Response from Vicky on 2024/4/23
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a problem getting the Internet even after calling about it several times. In this day and age internet should be an easy included convenience for guests. Check-in on Thursday at 5:30 pm was very lengthy. Once we got an agent, she was quick and efficient, but there was only one agent working our line and that took a long time.
Stayed 4 nights in Apr 2024
Response from General Manager on 2024/4/23
Dear Susan,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations in some aspects. We offer our sincere apologies for any delay you experienced at check-in and for any trouble you had connecting to our internet service. Your comments will be relayed to our team to ensure improvements are made promptly. Hopefully, this didn't detract too much from your overall trip. The pleasure was all ours, and we hope you'll choose to visit us again in the future.Sincerely,New York Hilton Midtown Team

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Vicky on 2024/4/23
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

4/10 Poor

Azhaan

Traveled with family and small children
Disliked: Staff & service
This place was not great. Service was pretty slow and everything had some sort of extra fee associated with it. I guess that's what you get with a "budget" $300/night room. I never expected to have to pay $11/night for wifi in a hotel, even McDonald's has free wifi. Maybe it's just a New York thing but it truly felt like they just roped me in with the room and made me pay for EVERYTHING that I needed on top of it. Also be careful, they charge an extra $35 on top of the nightly room as a "destination fee" but you can use it as credit towards room service/dining/wifi.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/23
Dear Azhaan,Thank you for your review. We apologize that you experienced slower-than-usual service. Your feedback regarding your stay will be taken into consideration as we strive to make improvements for the benefit of our great guests. Nevertheless, it was a pleasure hosting you, and we hope you'll consider giving us another opportunity to change your perceptions down the line.Sincerely,New York Hilton Midtown Team

8/10 Good

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel’s location is incredible. I have stayed twice. The only issue with this stay was hidden fees at check out and two elevators not working.
Stayed 3 nights in Mar 2024
Response from Vicky on 2024/4/23
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 Excellent

Terek

Traveled with family
Quite clean with friendly staff. Hotel parking could be a bit more streamlined.
Stayed 1 night in Apr 2024
Response from Vicky on 2024/4/23
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness
The hotel was clean and comfortable. The staff was friendly and helpful
Stayed 2 nights in Apr 2024
Response from Vicky on 2024/4/23
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness
Big city, big hotel. Very clean and convenient
Stayed 2 nights in Feb 2024
Response from Vicky on 2024/4/21
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Vicky on 2024/4/21
We are saddened to hear we did not quite meet your expectations. We will certainly share your feedback with our teams as we strive to better service our guests. Thank you for your choosing the New York Hilton Midtown!!!

8/10 Good

Beverly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part we had a great stay at New York Hilton Midtown. We had one frustration, however, the hotel was changing locks on all the rooms on our floor. For the next 3 days we had difficulty getting into our room daily, sometimes more than once a day, which required a trip downstairs to the front desk each time to get the keys recoded.
Stayed 5 nights in Apr 2024
Response from General Manager on 2024/4/19
Dear Beverly,Thank you for your review. It was a pleasure having you stay with us during your trip to NYC. We are delighted you enjoyed your overall experience; however, we apologize for any inconvenience caused by the locks being changed. We are confident this will not be an issue moving forward, and we hope to welcome you back for a seamless visit worthy of a perfect rating. Sincerely,New York Hilton Midtown Team

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Vicky on 2024/4/19
We are delighted to hear we met your expectations Tony! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 Good

erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, property was nice and in a convenient location. There were some issues with my room key not working on the second day, but staff was very kind and helping to resolve the problem. It did feel somewhat that they were understaffed as the lobby would at times be quite busy given the size of the hotel.
Stayed 3 nights in Apr 2024
Response from General Manager on 2024/4/18
Dear Erica,From our prime location to our attentive team members, we're so happy to know that you enjoyed nearly everything about your time with us. We'll work to ensure that the issues you mentioned with the room key don't happen again in the future, as we're always looking to provide a seamless experience for each and every guest. Thank you, and we hope you'll join us again soon. Sincerely,New York Hilton Midtown Team

4/10 Poor

Brietta

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2024
Response from Vicky on 2024/4/18
We are sorry to see we did not quite meet your expectations! We will certainly share your feedback with our teams as we try to better service our guests. Thank you for your choosing the New York Hilton Midtown!!!

4/10 Poor

Saeed

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
1) We asked for an allergy free room. After three follow up, they said they will accommodate the request, but they didn't. 2) a four star hotel had no refrigerator, coffee machine, or even a tea bag in the room, just a plane bed to sleep. 3) the room needs a renovation. Most furnitures are damaged and were in bad shape..
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/15
Dear Saeed,Thank you for your feedback. We regret that your requests were not met and the room amenities did not meet your expectations. We understand the importance of these details in ensuring a comfortable stay. Your comments regarding the need for room renovations and furniture updates have also been noted and will help guide the improvement of our guest experience. We hope to have the opportunity to better serve you in the future and restore your faith in our hotel.Sincerely,New York Hilton Midtown Team

2/10 Terrible

Cassie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Jennifer, front desk staff, was extremely rude, argumentative and unprofessional.
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/15
Dear Cassie,Thank you for bringing this to our attention. We are disappointed to hear about your experience with our front desk staff, as this does not reflect the high standards of hospitality we aim to uphold. We are addressing this feedback directly with our team to ensure a more professional service in the future. We hope to have the opportunity to regain your trust and provide a more positive experience.Sincerely,New York Hilton Midtown Team

2/10 Terrible

Amanda

30 minute wait to check in just to get up to the room and find out we were given the wrong key cards and had to go back down and essentially get rechecked in
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/15
Dear Amanda,We appreciate your feedback, and we apologize for any confusion during check-in. This is not a typical experience, and we'll keep your comments in mind. Should you be in the area again, please consider coming back to see us.Sincerely,New York Hilton Midtown Team

6/10 Okay

J

Stayed 3 nights in Apr 2024
Response from Vicky on 2024/4/16
We are saddened to see we didn't quite meet your expectations! We will certainly share your feedback with our teams as we strive to better service our future guests. Thank you for your choosing the New York Hilton Midtown!!!

2/10 Terrible

Kendra, Toronto

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a bed bug found and the staff did not seem at all worried
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/12
Dear Kendra,Thank you for your review. We regret to learn of your disappointment with your experience. Rest assured, your concerns are our concerns; what you have shared does not reflect our high standards, and we’ll be sure to share your comments with the respective teams so this can be resolved swiftly. Although we undergo regular pest control procedures, we will conduct a complete evaluation to ensure that everything is as it should be. It is our hope that you will give us another chance to change your perceptions down the line.Sincerely,New York Hilton Midtown Team

10/10 Excellent

Manuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación Excelente
Stayed 5 nights in Mar 2024
Response from Vicky on 2024/4/11
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 Good

Ana

Liked: Property conditions & facilities
Had a great weekend with my family. Good area, near many things. Only thing was slow response time from the front desk when asking for extra bedding, towels and water bottles.
Stayed 4 nights in Mar 2024
Response from General Manager on 2024/4/10
Dear Ana,It was an honor having you visit us, and we appreciate your feedback. Thank you for highlighting our ideal location; however, we are disappointed you experienced difficulties with our service. Rest assured, our team will review your concerns to ensure we deliver more efficient service in the future. Thank you for your review, and feel free to join us again at New York Hilton Midtown for another great time.Sincerely,New York Hilton Midtown Team

10/10 Excellent

John R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. We were participating at a performance at St.Thomas Church. Saw the Tartan Parade. Nice hub to other iconic locations. Staff was great. Love the fresh linens daily.
Stayed 4 nights in Apr 2024
Response from Vicky on 2024/4/9
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

10/10 Excellent

Charles

Stayed 2 nights in Mar 2024
Response from Vicky on 2024/4/29
We are delighted to hear we are met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

8/10 Good

William D.

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good value, good location, staff were wonderful.
Stayed 4 nights in Apr 2024
Response from Vicky on 2024/4/9
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

6/10 Okay

Renee

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Our room was comfortable, other than having a tiny bathroom. And the staff we dealt with were friendly and helpful. Still, we would never stay there again. We stood on long lines to check in and to store our luggage when our room wasn't ready. Worst was the line to store our luggage again when we checked out (Sunday noon) -- about 50 people waiting! We also didn't appreciate being subject to a "destination charge" requiring us to spend $35 on food during our one-day stay and the crowding on elevators. Next time we're in Manhattan, we'll pick a small hotel -- much more civilized.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/10
Dear Renee,Thank you for choosing to stay with us and for providing your review. While we are pleased to hear that you found our accommodations and standard of service to meet your expectations, we regret that you experienced longer-than-anticipated wait times for your luggage storage. Rest assured, we will share your concerns with our front desk team, and we appreciate your patience. Please consider staying with us again for a stay that is sure to go above and beyond your expectations.Sincerely,New York Hilton Midtown Team

6/10 Okay

jaymie

Traveled with family
Disliked: Amenities, property conditions & facilities
The property is old and run down
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/10
Dear Jaymie,Thank you for taking the time to provide your review. We are disappointed that you found areas of our property needing a refresh, and we will certainly pass along your concerns to the respective department to ensure necessary improvements are made. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back in the future and change your perceptions.Sincerely,New York Hilton Midtown Team

8/10 Good

Kira

Stayed 2 nights in Apr 2024
Response from Vicky on 2024/4/29
We are delighted to hear we are met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!

2/10 Terrible

Daniel

Stayed 1 night in Apr 2024
Response from Vicky on 2024/4/30
We are saddened to hear we fell short of meeting your expectations. We will certainly share your feedback with our teams as we strive to better service our guests. Thank you for your choosing the New York Hilton Midtown!

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance shopping places very safe
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/9
Dear Carmen,We're so happy to know that you had a great time with us overall and that our location was perfect for your needs. Thank you so much for the five-star rating and we hope to see you again soon. Sincerely,New York Hilton Midtown Team

10/10 Excellent

Elizabeth, ashton

Liked: Cleanliness, staff & service, property conditions & facilities
Great pace to stay a walk a where
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/9
Dear Elizabeth,We're so thrilled to know that you had a great experience with us overall! We trust that everything was in order for your visit and we hope to see you again soon. Sincerely,New York Hilton Midtown Team