They are listed as Pay When You Stay yet, I was charged $100 prior to the stay (supposedly reimbursed in 5-7 days) AND despite them already charging the $100 refundable fee, they also charged me the fee again ( room & tax) when I checked in. If they are charging people fees prior to the stay, they should not be listed as Pay When You Stay. I am now waiting for $200 to be refunded to my accounts. Very disappointed.