Theater show

Reviews of Hyatt Place New York Midtown South

3.5 out of 5
Hyatt Place New York Midtown South
52 West 36th Street, New York, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 655 out of 1114 reviews" "
Rating 8 - Good. 320 out of 1114 reviews" "
Rating 6 - Okay. 71 out of 1114 reviews" "
Rating 4 - Poor. 36 out of 1114 reviews" "
Rating 2 - Terrible. 32 out of 1114 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighborhood is a bit loud, but great installations, nice staff and location made it very worth it
Stayed 3 nights in Apr 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Ubication, Jason the front desk service was perfect
Stayed 2 nights in Apr 2024
Response from Kyle Weiss on 2024/4/30
Dear Jose, Thank you for choosing Hyatt Place New York/Midtown-South and for the kind review. We are so glad our location was perfect for your visit! Whether you are here to see attractions like the Empire State Building or Bryant Park, we are just a short walk from the best the Big Apple has to offer! We also appreciate you mentioning our attentive and thoughtful associate, Jason, and we will share your kind compliments with him. It was a pleasure serving you, and we hope to welcome you again soon.Warm regards,Kyle Weiss

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and great location. Only complaint is the AC had trouble keeping up on a warm (80s) day
Stayed 3 nights in Apr 2024
Response from Kyle Weiss on 2024/4/30
Dear Ryan, Thank you for choosing Hyatt Place New York/Midtown-South and for the kind review. We are so glad our location was perfect for your visit! Whether you are here to see attractions like the Empire State Building or Bryant Park, we are just a short walk from the best the Big Apple has to offer! We also appreciate you mentioning our comfortable accommodations. However, we apologize for the issue you encountered with the air unit in your room. Thank you for letting us know; we are very grateful for your patience. We regret the inconvenience and hope to have another opportunity to welcome you back to our hotel.Warm regards,Kyle Weiss

10/10 Excellent

Kimberly, FANWOOD

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 1 night in Apr 2024
Response from Kyle Weiss on 2024/4/29
Dear Kimberly, Thank you for choosing Hyatt Place New York/Midtown-South and for the kind review. We are so glad our location was perfect for your visit! Whether you are here to see attractions like the Empire State Building or Bryant Park, we are just a short walk from the best the Big Apple has to offer! It was a pleasure serving you, and we hope to welcome you again soon.Warm regards,Kyle Weiss

8/10 Good

Kav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Apr 2024
Response from Kyle Weiss on 2024/4/29
Dear Kav, Thank you for choosing us and for mentioning our outstanding location. We love that whatever brings our guests to Manhattan, we are just a short walk from so many of our great city's attractions! We hope to welcome you to the Hyatt Place New York/Midtown-South again soon.Warm regards,Kyle Weiss

4/10 Poor

CELIA

Traveled with family
Very poor breakfast. Not to many options. Full of people every hour. Very small rooms.
Response from Kyle Weiss on 2024/4/29
Dear Celia, Thank you for sharing your experience. It is disappointing to learn that we did not exceed every expectation. We regret that you felt our breakfast did not have the variety you expected. We do try to provide an assortment of options, and we are grateful for feedback that helps us improve our guest experience. Thank you for being our guest, and we hope you will stay with us again the next time you visit our city.Warm regards,Kyle Weiss

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Felt safe
Stayed 5 nights in Apr 2024
Response from Kyle Weiss on 2024/4/27
Dear Shawn, Thank you for the great review of Hyatt Place New York/Midtown-South. We are thrilled to read about your fantastic stay and how much you enjoyed our devoted associates. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our efforts. Thank you again; we look forward to welcoming you back soon.Warm regards,Kyle Weiss

10/10 Excellent

Wessam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Kyle Weiss on 2024/4/26
Dear Wessam, Thank you for the great rating! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed so much about your time with us. It was a pleasure hosting you at Hyatt Place New York/Midtown-South, and we hope to see you again soon. Warm regards,Kyle Weiss

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice amenities
Stayed 2 nights in Apr 2024
Response from Kyle Weiss on 2024/4/25
Dear Valeria, Thank you for choosing the Hyatt Place New York/Midtown-South for your visit to our city and for sharing your review. We love to read that you enjoyed your time with our amenities and had a fantastic stay. Thank you once more, and we hope you will make us your home the next time you are in this area.Warm regards,Kyle Weiss

10/10 Excellent

Khushbu

Liked: Staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Kyle Weiss on 2024/4/24
Dear Khushbu, Thank you for this excellent rating! We always work hard to provide a great experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hyatt Place New York/Midtown-South. We'd love to host you again someday for yet another unforgettable visit. Warm regards,Kyle Weiss

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very comfortable/ clean with an amazing/ok view of the city. Definitely recommend this property. Next trip to NY we will definitely stay there again. Amazing staff, walking distance to a lot of amazing attractions
Stayed 2 nights in Apr 2024
Response from Kyle Weiss on 2024/4/23
Dear John,Thank you for sharing about your stay at Hyatt Place New York/Midtown-South. We appreciate the flattering remarks and are glad you enjoyed so much about your visit. We love providing a seamless travel experience with our outstanding location, devoted associates, and relaxing accommodations. Thank you once more for your recommendation to future travelers, and we look forward to your return!Warm regards,Kyle Weiss

10/10 Excellent

Nicolette, Emmaus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kyle Weiss on 2024/4/23
Dear Nicolette, Thank you for the great rating! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed so much about your time with us. It was a pleasure hosting you at Hyatt Place New York/Midtown-South, and we hope to see you again soon. Warm regards,Kyle Weiss

10/10 Excellent

Ayce

Traveled with family
Liked: Amenities
Nice staff and great view
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/20
Dear Ayce, We are pleased you chose Hyatt Place New York/Midtown-South for your recent visit to New York. We are thrilled that you loved our resort and that the breathtaking views helped to energize your stay. We will certainly share your generous compliments regarding our thoughtful hospitality with our entire staff. It was a pleasure hosting you, and we hope you will choose to stay with us again the next time you visit the area.Warm regards,Kyle Weiss

8/10 Good

Kevin

Business traveler
Liked: Staff & service
This is a busy hotel, wear and tear is evident. Rooms are beat up and a bit dated
Stayed 2 nights in Apr 2024
Response from General Manager on 2024/4/19
Dear Kevin, Thank you for the feedback. It is a pleasure knowing your visit with us was an enjoyable one. We are grateful for your feedback regarding our property needing an update and have shared the notes with the appropriate individuals for future modernization plans. We hope to see you again soon at Hyatt Place New York/Midtown-South.Warm regards,Kyle Weiss

8/10 Good

Zhaoyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is welcoming and helpful
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/16
Dear Zhaoyang, It was a pleasure reading your review of Hyatt Place New York/Midtown-South. We have an exceptional team whose top priority is making sure every guest is comfortable and has a fulfilling stay, so we look forward to sharing your compliments with our devoted front desk staff! It was a pleasure hosting your visit, and we look forward to your next return.Warm regards,Kyle Weiss

10/10 Excellent

vishal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotelly
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/16
Dear Vishal, Thank you for the great review! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed so much about your time with us. It was a pleasure hosting you at Hyatt Place New York/Midtown-South, and we hope to see you again soon. Warm regards,Kyle Weiss

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on 2024/4/16
Dear Sylvain, It was a pleasure having you as our guest at Hyatt Place New York/Midtown-South. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Warm regards,Kyle Weiss

4/10 Poor

Kanita

Business traveler
Disliked: Amenities, property conditions & facilities
Aging property, on a very noisy street. The front desk staff couldn't care less about the guests or the questions asked. I got a sense of talking to DMV staff
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/16
Dear Kanita, We appreciate you sharing your concerns. Our top priority is excellent service; therefore, we are genuinely sorry for not being attentive to your needs. This is not typical of our service, and we certainly understand your frustration and are grateful for your patience. We have addressed these matters with the appropriate team to ensure this is not repeated. Also, please accept our apologies for the noise issues you experienced outside the hotel. We do hope you will revisit so we can provide you with the hospitality and accommodations you deserve.Warm regards,Kyle Weiss

4/10 Poor

Angelia, Georgetown

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They are listed as Pay When You Stay yet, I was charged $100 prior to the stay (supposedly reimbursed in 5-7 days) AND despite them already charging the $100 refundable fee, they also charged me the fee again ( room & tax) when I checked in. If they are charging people fees prior to the stay, they should not be listed as Pay When You Stay. I am now waiting for $200 to be refunded to my accounts. Very disappointed.
Stayed 1 night in Apr 2024
Response from General Manager on 2024/4/13
Dear Angelia, Thank you for being our guest and for the feedback. It is disappointing to read that we did not meet your expectations during this recent visit with us, and we sincerely apologize for the billing concern that you are having. You have our assurance that we will address your concern appropriately. Thank you again for choosing us. We value your business, and we hope you will give us another opportunity to regain your trust the next time you are in the area.Warm regards,Kyle Weis

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great location
Stayed 4 nights in Mar 2024
Response from General Manager on 2024/4/6
Dear Carlos, Thank you for choosing us and for mentioning our outstanding location. We love that whatever brings our guests to Manhattan, we are just a short walk from so many of our great city's attractions! We hope to welcome you to the Hyatt Place New York/Midtown-South again soon.Warm regards,Kyle Weiss

10/10 Excellent

Jennfer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Mar 2024
Response from Kyle Weiss on 2024/4/3
Dear Jennfer, Thank you for the high rating. It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed so much about your time with us. It was a pleasure hosting you at Hyatt Place New York/Midtown-South, and we look forward to seeing you again soon. Warm regards,Kyle Weiss

8/10 Good

Joseph

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel
Stayed 1 night in Mar 2024
Response from Manager on 2024/4/2
Dear Joseph, Thank you for the great review! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed so much about your time with us. It was a pleasure hosting you at Hyatt Place New York/Midtown-South, and we hope to see you again soon.Warm regards,Kyle Weiss

8/10 Good

Demitri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 2024/4/1
Dear Demitri, Thank you for sharing the nice rating about your experience at Hyatt Place New York/Midtown-South. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Warm regards,Kyle Weiss

10/10 Excellent

Liz

Traveled with partner
The right place to stay - 5 mins from Times Square
Stayed 4 nights in Mar 2024
Response from General Manager on 2024/4/12
Dear Liz, Thank you for choosing us and for mentioning our outstanding location. We love that whatever brings our guests to Manhattan, we are just a short walk from so many of our great city's attractions! We hope to welcome you to the Hyatt Place New York/Midtown-South again soon.Warm regards,Kyle Weiss

6/10 Okay

jorge

Traveled with family
Liked: Cleanliness
it is convenient to many attractions of NYC. It is within walking distance of many places to eat. I thought the service was a little lacking. Had to wait to check out for about 5 minutes because the front staff was not at the front desk.
Stayed 2 nights in Mar 2024
Response from General Manager on 2024/3/28
Dear Jorge, Thank you for choosing us and for the candid review. We are so glad our location was perfect for your visit! Whether you are here to see attractions like the Empire State Building or Bryant Park, we are just a short walk from the best the Big Apple has to offer. However, we strive to provide thoughtful and intuitive hospitality, and we regret to learn that you found our front desk service to be inconsistent. We apologize for your checkout experience and for the difficulties endured. We appreciate your patience and have followed up with the appropriate individuals to improve our performance. We would love nothing more than to have another opportunity to fully win your heart on your next visit to our area.Warm regards,Kyle Weiss

2/10 Terrible

Devon

Stayed 2 nights in Mar 2024
Response from Management on 2024/4/16
Dear Devon, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Warm regards,Kyle Weiss

10/10 Excellent

laura

Stayed 3 nights in Mar 2024
Response from Management on 2024/4/16
Dear Laura, It was a pleasure having you as our guest at Hyatt Place New York/Midtown-South. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Warm regards,Kyle Weiss

8/10 Good

Winifred, Vancouver

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from General Manager on 2024/3/27
Dear Winifred, We appreciate your gracious rating about your stay at Hyatt Place New York/Midtown-South. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Warm regards,Kyle Weiss

10/10 Excellent

Courtney Brooke Garrett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place to say, breakfast available with so many options! Walking distance to subway and just about everything!
Stayed 3 nights in Mar 2024
Response from Kyle Weiss on 2024/3/25
Dear M. Garrett, Thank you for the great review of Hyatt Place New York/Midtown-South. We are thrilled to read about your fantastic stay and how much you enjoyed our location was perfect for your visit! We appreciate you mentioning that you were able to start your day off right with our breakfast. We hope to be your first choice every time you visit the area. Thank you again.Warm regards,Kyle Weiss

8/10 Good

seungshin

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
No laundry.
Stayed 4 nights in Mar 2024
Response from Kyle Weiss on 2024/3/16
Dear Seungshin, Thank you for choosing Hyatt Place New York/Midtown-South and for your kind rating. We are glad you loved many aspects of your time and had a pleasant stay. However, we regret not meeting your expectations regarding the laundry. We are always grateful for the feedback and hope to see you.Warm regards,Kyle Weiss

10/10 Excellent

Jason Patrick

Traveled with family
Liked: Amenities
We will definitely stay here again. Perfect location. The hotel was great. We had a beautiful view of the Empire State Building. The staff was very friendly and helpful. The breakfast was great with so many options. The continental breakfast saved us a lot of money.
Stayed 3 nights in Mar 2024
Response from Kyle Weiss on 2024/3/15
Dear Mr. Patrick, Thank you for being our guest at Hyatt Place New York/Midtown-South and for your perfect rating. We are delighted to read that you loved our convenient location in addition to the exceptional service from our devoted associates and the amazing views. We appreciate you mentioning the variety of delicious options to start your day right with our breakfast. It was a pleasure hosting your visit, and we look forward to your next return.Warm regards,Kyle Weiss

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for NY. Close to 34 th and Herald subway. 10-15 walk to Grand Central, Library, Rockefeller. Great breakfast and staff
Stayed 4 nights in Mar 2024
Response from Kyle Weiss on 2024/3/14
Dear Joshua, Thank you for choosing us and for mentioning our outstanding location. We love that whatever brings our guests to Manhattan, we are just a short walk from so many of our great city's attractions! We appreciate you mentioning our friendly associates and the breakfast offerings. We hope to welcome you to the Hyatt Place New York/Midtown-South again soon.Warm regards,Kyle Weiss

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023
Response from Kyle Weiss on 2024/3/14
Dear Annabelle, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a great stay. We appreciate you for choosing Hyatt Place New York/Midtown-South, and we hope to have the opportunity to welcome you back any time you are in the area.Warm regards,Kyle Weiss

8/10 Good

Yu, Alameda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Kyle Weiss on 2024/3/14
Dear Yu, Your kind rating is greatly appreciated. It is wonderful to read that we exceeded your expectations and that you had a comfortable stay. Thank you for choosing Hyatt Place New York/Midtown-South, and we hope you are already planning another visit our way.Warm regards,Kyle Weiss

6/10 Okay

DANILO ANTONIO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Kyle Weiss on 2024/3/14
Dear Mr. Antonio, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Warm regards,Kyle Weiss

10/10 Excellent

Normashel

Liked: Cleanliness, staff & service, property conditions & facilities
No parking but a good hotel
Stayed 1 night in Mar 2024
Response from Kyle Weiss on 2024/3/17
Dear Normashel, Thank you for the wonderful rating of Hyatt Place New York/Midtown-South. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that you enjoyed your overall stay. We are grateful for your feedback and hope to have the pleasure of doing so again on your next visit to the area.Warm regards,Kyle Weiss

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the Empire State Building. The elevator bangs loudly and it’s pretty loud even on the top floor. Nice breakfast and atmosphere.
Stayed 3 nights in Mar 2024
Response from Kyle Weiss on 2024/3/13
Dear Kristen, Thank you for choosing Hyatt Place New York/Midtown-South and sharing your experience. We are glad you liked our beautiful hotel and enjoyed our breakfast offerings. However we deeply regret the noise concerns during your stay and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will consider us for your next visit to the city so we may have the opportunity to better your stay.Warm regards,Dear Kristen, Thank you for choosing Hyatt Place New York/Midtown-South and sharing your experience. We are glad you liked our beautiful hotel and enjoyed our breakfast offerings. However we deeply regret the noise concerns during your stay and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will consider us for your next visit to the city so we may have the opportunity to better your stay.Warm regards,Kyle Weiss

10/10 Excellent

Craig, Sacramento

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property in midtown. Staff were very friendly and its within walking distance to many sites, restaurants and other things to do.
Stayed 4 nights in Feb 2024
Response from Kyle Weiss on 2024/3/12
Dear Craig, Thank you for including Hyatt Place New York/Midtown-South in your travel plans. We are glad our associates took excellent care of you and that you loved our convenient location and beautiful property. We appreciate your business and look forward to you staying with us again on your next visit to the area. Warm regards, Kyle Weiss

10/10 Excellent

Yefri

Liked: Amenities
Very nice
Stayed 1 night in Mar 2024
Response from Kyle Weiss on 2024/3/12
Dear Yefri, Thank you for being our guest at Hyatt Place New York/Midtown-South. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Warm regards, Kyle Weiss

10/10 Excellent

Leda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Kyle Weiss on 2024/3/11
Dear Leda, Thank you for the great rating! It is always exciting to know that we exceeded our guest's expectations; we are glad you enjoyed so much about your time with us. It was a pleasure hosting you at Hyatt Place New York/Midtown-South, and we hope to see you again soon. Warm regards,Kyle Weiss

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention is very good, the employees are very friendly. The breakfast is 20/10
Stayed 1 night in Mar 2024
Response from Kyle Weiss on 2024/3/9
Dear Luz, Thank you for the great review of Hyatt Place New York/Midtown-South! It was a pleasure to read that you loved the delicious breakfast we serve in addition to our outstanding hospitality. We have an exceptional team whose top priority is making sure every guest is comfortable and has a fulfilling stay, so we look forward to sharing your compliments with our devoted staff. We look forward to your next return.Warm regards,Kyle Weiss

4/10 Poor

Blake

Liked: Cleanliness
Disliked: Staff & service
The staff were very limited in helping any request. I could not even get a receipt for my stay.
Stayed 1 night in Mar 2024
Response from Kyle Weiss on 2024/3/9
Dear Blake, Thank you for sharing your candid feedback. Providing exceptional hospitality to every guest is our top priority; therefore, we apologize for not meeting your expectations and the lack of attentiveness you experienced. We will share this with appropriate individuals to improve our guest experience. Additionally, we particularly regret any delay you have been experiencing in getting your invoice. We will convey your comments appropriately. Thank you once more for your patience, and we hope to see you again for the flawless stay you deserve. Warm regards,Kyle Weiss

6/10 Okay

Damon

Traveled with partner
Disliked: Staff & service
The room was good and spacious, but our room was not cleaned for two days. We had to ask for it to be cleaned, not very helpful staff.
Stayed 2 nights in Mar 2024
Response from Kyle Weiss on 2024/3/6
Dear Damon, Thank you for taking the time to review our hotel. Although we are glad you liked our spacious accommodations, we are sorry for the disappointment you had with the housekeeping service policy. Your comments are invaluable to us as we continually strive to enhance our guest experience. We hope to have the pleasure of welcoming you back soon so we can provide you with a flawless stay that meets and exceeds your expectations.Warm regards,Kyle Weiss

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Feb 2024
Response from General Manager on 2024/2/29
Dear Karen, Thank you for choosing us and for mentioning our outstanding location. We love that whatever brings our guests to Manhattan, we are just a short walk from so many of our great city's attractions! We hope to welcome you to the Hyatt Place New York/Midtown-South again soon.Warm regards,Kyle Weiss

10/10 Excellent

Ye, Johns Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the balcony view of Empire State Building on the 26th floor. The breakfast is good, too. Staff are friendly. The parking is convenient but the rate is the same as standard rate you go park yourself. Better book early yourself because the early bird parking rate is $11cheaper.
Stayed 1 night in Feb 2024
Response from General Manager on 2024/2/29
Dear Ye, We are pleased you chose Hyatt Place New York/Midtown-South for your recent visit to New York. We are thrilled that you loved our resort and that the breathtaking views helped to energize your stay. We will certainly share your generous compliments regarding our thoughtful hospitality with our entire staff. It was a pleasure hosting you, and we hope you will choose to stay with us again the next time you visit the area.Warm regards,Kyle Weiss

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so welcoming and helpful
Stayed 1 night in Feb 2024
Response from Kyle Weiss on 2024/2/27
Dear Lauren, Thank you for the great review of Hyatt Place New York/Midtown-South. We are thrilled to read about your fantastic stay and how much you enjoyed our friendly staff. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our efforts. Thank you again; we look forward to welcoming you back soon.Warm regards,Kyle Weiss

10/10 Excellent

martina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, free and good breakfast, 10-15 minutes walking max from the Port authority bus station, Times Square, the Summit One Vanderbilt. Hotel is very clean and staff is nice and friendly
Stayed 2 nights in Feb 2024
Response from Kyle Weiss on 2024/2/27
Dear Martina, Thank you for the great review! It is always exciting to know that we exceeded our guests' expectations. We are glad you enjoyed not only our prime location but also our devoted staff and complimentary breakfast. It was a pleasure hosting you at Hyatt Place New York/Midtown-South, and we hope to see you again soon. Warm regards,Kyle Weiss

10/10 Excellent

Zoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó todo, un precio sumamente accesible y el servicio excelente.
Stayed 4 nights in Feb 2024
Response from Kyle Weiss on 2024/2/27
Dear Zoe, It was a pleasure reading your review of Hyatt Place New York/Midtown-South. We have an exceptional team whose top priority is making sure every guest is comfortable and has a fulfilling stay, so we look forward to sharing your compliments with our devoted staff! Thank you for mentioning what a great value we offer to our guests, and we look forward to welcoming you back soon.Warm regards,Kyle Weiss

10/10 Excellent

Hillary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Economical stay in very central Manhattan location. Wide variety of breakfast choices. Rooms and bathroom suprisingly decently sized for city hotel. Rugs and some furniture upholstery a bit worn but clean. In between 2 subway lines-tons of restaurants around. Good city view from 26th floor terrace.
Stayed 1 night in Feb 2024
Response from Kyle Weiss on 2024/2/27
Dear Hillary, Thank you for sharing about your stay at Hyatt Place New York/Midtown-South. We appreciate the flattering remarks and are glad you enjoyed your visit so much. We love providing a seamless travel experience with our outstanding location, service, and amenities. We also appreciate you mentioning the spectacular city views and delicious breakfast. Thank you for choosing us, and we look forward to your return!Warm regards,Kyle Weiss

10/10 Excellent

Nathan, Spring Lake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to all of the great things. Few minute walk from Times Square and Empire State Building. Great Breakfast and Great views of the city! Will stay again.
Stayed 1 night in Feb 2024
Response from General Manager on 2024/2/26
Dear Nathan, Thank you for choosing Hyatt Place New York/Midtown-South and for the kind review. We are so glad our location was perfect for your visit! Whether you are here to see attractions like the Empire State Building or Bryant Park, we are just a short walk from the best the Big Apple has to offer. We are delighted to read you enjoyed the breathtaking view and the breakfast we served. We look forward to welcoming you back for another stay.Warm regards,Kyle Weiss